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Sitter.comReviews 44

1.0

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Sitter.com Reviews Summary

Sitter.com has a rating of 1 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sitter.com most frequently mention and personal information. Sitter.com ranks 52nd among Childcare sites.

service
6
value
5
shipping
3
returns
3
quality
5

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Georgia
1 review
2 helpful votes
Follow Heather E.
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Terrible. I had four responses in the same day all stating verbatim the same thing that they need someone to start as soon as possible. They're moving from out of town and are going to send you money and asking for acceptance of the check and your personal information beware do not use a site!

Date of experience: June 12, 2024
North Carolina
1 review
4 helpful votes
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Just a scam NOTHING else
November 14, 2023

2 different people messaged me saying they were "moving in a few days and they needed a sitter right away without even asking for references." this is a complete scam, the next day l looked up this woman's profile and it was gone. There is no real job it's all just a scam! DON'T USE THIS APP. Other people have gotten the same messages too. 2 different people saying pretty much the same thing.

Date of experience: November 14, 2023
Georgia
1 review
4 helpful votes
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Unauthorized Transactions
September 5, 2023

I bought a background check for this company to make my profile look professional to people needing help for their caregiving needs. It was only $12.00 for a background check. I bought the cheapest one. No where on the transaction said it was $12.00 a month. The other options were subscriptions, so I chose the one, what I thought, wouldn't charge me monthly. Turns out they did. I unfortunately caught it 3 months later. No where on there website does it explain what the subscription is even for? They don't even have a customer support phone number! They charged me from Toronto, Canada as well as a charge from New York that I believe was "been verified" each time they charged me $12.00. "Been verified" charged me $26.00. Which racked my account up to $70.00 overdrawn. Absolutely ridiculous! People who are willing to work should not have to pay for what they think is a background check and have to pay every month for something they already paid for! What are we giving you $12.00 every month for if we still don't have a babysitting/caregiving job with you guys? It's crap! These scammers need to take some serious ambition notes from these people leaving these reviews. Every one on here calls this site a scam. If you work for this company, shame on you. Get some ambition and work for what you get don't take from people willing to work! Get off your butt and work like these people are willing to work!

Date of experience: September 5, 2023
North Carolina
1 review
3 helpful votes
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Do Not Recommend
August 17, 2023

My reason I canceled & deleted my sitter.com account is apparently what most people are saying from what I'm reading, who signed up for the basic plan. Very misleading to say the least. When I received my first message from my first & only potential sitter client, I went to reply back and it said, "You've reached the Basic Plan message limit. Upgrade to continue conversation", which was BS and absolutely incorrect! I only reached out to ONE person, who was also the ONLY one who replied back to my ONE message. The client wanted me to contact/message him back so we could set-up a time to meet his wife & child and I wasn't able to reply back in a timely manner because of sitter.com's purposely calculated platform / glitch of a system. Very misleading and falsely advertised. What a shame for the client who's looking for a sitter!

Date of experience: August 17, 2023
Texas
1 review
1 helpful vote
Follow haley g.
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Be careful on what jobs you apply to. Not everyone on there is an actual guardian looking for care for their child. I got a message that seemed fine and they wanted to email me. The email was very grammatically, incorrect and very suspicious.

Date of experience: April 17, 2023
Colorado
1 review
2 helpful votes
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Scam
March 17, 2023

Received a email from a Christie M long detailed message that she and her family was living out of town and will moving to my area at the end of this month. She wanted me to shop for her at a furniture store which is ridiculous. Said she would pay me in advance which was a dead give away that this person is a scammer. Lastly I was asked to give her personal information and banks. This is the oldest trick in the book don't fall for it it's definitely a scam it's a shame

Date of experience: March 17, 2023
Georgia
1 review
1 helpful vote
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SCAM
February 25, 2023

I am a sitter and was looking for jobs and i've received 4 messages from "parents". I'd email them back and I got the same reply, about moving close to where I live and the same back story using cancer as one of their issues. This is absolutely ridiculous how inconvenient this site is. So many scams and these "people" never email back. WASTE OF TIME DONT USE

Date of experience: February 25, 2023
Colorado
1 review
6 helpful votes
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THIS IS A SCAM
January 24, 2023

I was so excited to have the opportunity to apply for babysitting jobs but ITS A SCAM! Do not waste your time on here. I was messaged by a couple people the day I set up my account and I inquired for further info. One person (Brandy Conklin) got back to me and asked for personal information (house address, age, name, some of which were in my profile).

If you receive an email or text that looks like this, DO NOT respond or give personal info. Fortunately I had a bad feeling about this person so I did not respond. Make sure to ALWAYS read reviews about sites like this!

Date of experience: January 24, 2023
Massachusetts
1 review
1 helpful vote
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I have been out of work for quite some time and just searching for ways to generate a little extra income... well... I have never in my life felt as stressed, disrespected, taken advantage of or humiliated as I have felt in working with this particular family... I absolutely enjoyed providing care for the three girls in my care... and they too were very fond of me... even referring to me as"aunty"... it's very sad because I feel the children miss out due to irresponsibility of the adults... never compensated for 2 weeks+ and I had to leave just to hold on to some of my sanity and integrity... all I wish for is that these individuals never have an opportunity again to put another soul through their disarray... shameful, shameful, I could NEVER treat anyone the way in which I was treated... which I allowed due to my kind heart... never again. It was a learning experience... although I took a bit of financial loss, I am at peace and feel a weight has been lifted... ACCOUNTABILITY... is what they need... yes, I would love to be compensated money owed and was even willing to accept partial compensation... but... to no avail... and honestly it's more about the principle for me... not the money... please don't ignore the "red flags"...

Date of experience: August 23, 2022
New York
1 review
1 helpful vote
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Sitter.com
February 18, 2022

Got the same thing i guess this is horrible what people are doing and really sad. And i really love watching children. Unfortunately i didn't know but i am Thankful i got it in time i need help emailing this fake check back to them. To good to be true.

Date of experience: February 18, 2022
Washington
1 review
4 helpful votes
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1 star is too much
October 1, 2021

What a scam. There were only a few jobs available in my area which did not change over the time of one month. No one replied to my messages, I wonder if they were real. I received 3 messages from possible employers which were all scam messages trying to take my money. Don't waste your time or money.

Date of experience: October 1, 2021
Virginia
1 review
3 helpful votes
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We were using this site in Northern VA to find a good sitter. We had to subscribe (no one time option) to communicate with potential sitters. At first the candidate pool seemed promising but then we found that most profiles are dated several years with no way for us to filter who is an active user. Of the 4 individuals we were able to get in contact with two were no shows after agreeing to come and one had a criminal record (found her multiple arrest records via Google search). One candidate did work out for us however she had just turned 15 and had to return to high school the following week. We ended up hiring an aupair after this nightmare search but we're reminded of the site again when we got charged the monthly fee. I promptly contact the site the same day the charge posted indicating that we don't use the site or need the month of service. But they did not honor my refund request.

In summary, it is a rip off site charging users for access to its mostly outdated and inactive candidate pool.

Date of experience: September 2, 2021
California
1 review
5 helpful votes
Follow Linds F.
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I got a message from "Carissa Malone" asking me to email her about an open position. The job seemed too good to be true. (Over pay) So i looked up the reviews for sitter.com and found other people are getting similar messages. Please view my photo and dont respond to emails set up like this one.

Date of experience: November 25, 2020
Texas
1 review
7 helpful votes
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Horrible
May 30, 2020

Had different people emailing me saying they were "39 and deaf " and both had kids in wheel chairs. Def was a scam! Stay away from this site it isn't safe

Date of experience: May 30, 2020
Canada
1 review
1 helpful vote
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Sitter.com
March 22, 2020

This site is far from helpful and a complete waste of time. I just wish I'd read the reviews before using it.

Date of experience: March 22, 2020
New York
1 review
4 helpful votes
Follow Saleen L.
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DO NOT SPEND ANY TIME, ENERGY OR MONEY ON THIS SITE

Just like everyone said, the site if full of scammer and the customer service is nonexistent. STAY AWAY - STAY CLEAR - FIND ANOTHER SITE

Date of experience: March 2, 2020
Washington
1 review
9 helpful votes
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Loaded with scammers
February 18, 2020

This site lets you message families for free as a caregiver, up to the point you are about to set a date and time to meet then they blur your messages and force you to pay expensive membership premiums AS A CAREGIVER I'm repulsed by the greed of these ppl, multiple times I've been approached with scams/by scam artists and weirdos and never received help from customer support. This site is a joke don't use it, you'll feel sad and like you wasted your time.

Date of experience: February 18, 2020
California
3 reviews
23 helpful votes
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Filled with SCAMS!
February 2, 2020

This site is just ALL SCAMS and FAKE PARENTS! STAY AWAY! Kinda freaked out who you can trust and not trust! Be careful of men calling you off this site! They use the telesafe number. BEWARE!

Date of experience: February 2, 2020
Texas
1 review
3 helpful votes
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Don't waist your time
January 28, 2020

I'm in high school and trout this would be a good way to get easy money. I guess I'm just dumb. Beware of Sacha Bailey. They said they were 39 and deaf need help taking care of dog and paying bills and I would get $400 for my first week. I should have read the reviews first.

Date of experience: January 28, 2020
GB
1 review
7 helpful votes
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EMILY JOHNSON SCAM
January 21, 2020

Beware of "Emily Johnson" who says she has a 6 year old son called Jason, is from Cuba and deaf. She is a total scam who pretends to offer you money for errands. Stay away!

Date of experience: January 21, 2020