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Georgia
1 review
0 helpful votes
Follow Heather E.
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Terrible. I had four responses in the same day all stating verbatim the same thing that they need someone to start as soon as possible. They're moving from out of town and are going to send you money and asking for acceptance of the check and your personal information beware do not use a site!

Date of experience: June 12, 2024
North Carolina
1 review
3 helpful votes
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Just a scam NOTHING else
November 14, 2023

2 different people messaged me saying they were "moving in a few days and they needed a sitter right away without even asking for references." this is a complete scam, the next day l looked up this woman's profile and it was gone. There is no real job it's all just a scam! DON'T USE THIS APP. Other people have gotten the same messages too. 2 different people saying pretty much the same thing.

Date of experience: November 14, 2023
California
1 review
5 helpful votes
Follow Linds F.
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I got a message from "Carissa Malone" asking me to email her about an open position. The job seemed too good to be true. (Over pay) So i looked up the reviews for sitter.com and found other people are getting similar messages. Please view my photo and dont respond to emails set up like this one.

Date of experience: November 25, 2020
Texas
1 review
1 helpful vote
Follow haley g.
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Be careful on what jobs you apply to. Not everyone on there is an actual guardian looking for care for their child. I got a message that seemed fine and they wanted to email me. The email was very grammatically, incorrect and very suspicious.

Date of experience: April 17, 2023
Washington
1 review
4 helpful votes
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1 star is too much
October 1, 2021

What a scam. There were only a few jobs available in my area which did not change over the time of one month. No one replied to my messages, I wonder if they were real. I received 3 messages from possible employers which were all scam messages trying to take my money. Don't waste your time or money.

Date of experience: October 1, 2021
Oklahoma
1 review
3 helpful votes
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Don't waist your time
January 28, 2020

I'm in high school and trout this would be a good way to get easy money. I guess I'm just dumb. Beware of Sacha Bailey. They said they were 39 and deaf need help taking care of dog and paying bills and I would get $400 for my first week. I should have read the reviews first.

Date of experience: January 28, 2020
New York
1 review
1 helpful vote
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Sitter.com
February 18, 2022

Got the same thing i guess this is horrible what people are doing and really sad. And i really love watching children. Unfortunately i didn't know but i am Thankful i got it in time i need help emailing this fake check back to them. To good to be true.

Date of experience: February 18, 2022
Florida
1 review
2 helpful votes
Follow Brenda W.
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Scam
March 17, 2023

Received a email from a Christie M long detailed message that she and her family was living out of town and will moving to my area at the end of this month. She wanted me to shop for her at a furniture store which is ridiculous. Said she would pay me in advance which was a dead give away that this person is a scammer. Lastly I was asked to give her personal information and banks. This is the oldest trick in the book don't fall for it it's definitely a scam it's a shame

Date of experience: March 17, 2023
Colorado
1 review
6 helpful votes
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THIS IS A SCAM
January 24, 2023

I was so excited to have the opportunity to apply for babysitting jobs but ITS A SCAM! Do not waste your time on here. I was messaged by a couple people the day I set up my account and I inquired for further info. One person (Brandy Conklin) got back to me and asked for personal information (house address, age, name, some of which were in my profile).

If you receive an email or text that looks like this, DO NOT respond or give personal info. Fortunately I had a bad feeling about this person so I did not respond. Make sure to ALWAYS read reviews about sites like this!

Date of experience: January 24, 2023
North Carolina
1 review
2 helpful votes
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Do Not Recommend
August 17, 2023

My reason I canceled & deleted my sitter.com account is apparently what most people are saying from what I'm reading, who signed up for the basic plan. Very misleading to say the least. When I received my first message from my first & only potential sitter client, I went to reply back and it said, "You've reached the Basic Plan message limit. Upgrade to continue conversation", which was BS and absolutely incorrect! I only reached out to ONE person, who was also the ONLY one who replied back to my ONE message. The client wanted me to contact/message him back so we could set-up a time to meet his wife & child and I wasn't able to reply back in a timely manner because of sitter.com's purposely calculated platform / glitch of a system. Very misleading and falsely advertised. What a shame for the client who's looking for a sitter!

Date of experience: August 17, 2023
Georgia
1 review
1 helpful vote
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SCAM
February 25, 2023

I am a sitter and was looking for jobs and i've received 4 messages from "parents". I'd email them back and I got the same reply, about moving close to where I live and the same back story using cancer as one of their issues. This is absolutely ridiculous how inconvenient this site is. So many scams and these "people" never email back. WASTE OF TIME DONT USE

Date of experience: February 25, 2023
Texas
1 review
7 helpful votes
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Horrible
May 30, 2020

Had different people emailing me saying they were "39 and deaf " and both had kids in wheel chairs. Def was a scam! Stay away from this site it isn't safe

Date of experience: May 30, 2020
Georgia
1 review
5 helpful votes
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STAY AWAY
October 21, 2018

Yes, I applied via the site -which looks legitimate- out of Canada- for a nanny/sitter job. I did receive two replies with a day or two of each other. One came from a women named Candice and the other from a man named Salomon. At first there was no connection. Two photos, different children and location... They did not live here-in my city- but were making arrangements to do so... I will be in your town with a few days... we can meet, later the Deaf/ Mute commonality came to light. They both made the same grammatical errors and used the same words and basic format. In addition they both had a child in a wheelchair and my wages would be deducted because of this wheel chair which cost $400.00. It was all very strange. I paid $12.00 for a month of access to the site in order to secure a job. I have deleted all information and unsubscribe from the site. Please inform the FBI. These people are the reason we can not trust the Internet. SCAM SAD;-(

Date of experience: October 21, 2018
Washington
1 review
9 helpful votes
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Loaded with scammers
February 18, 2020

This site lets you message families for free as a caregiver, up to the point you are about to set a date and time to meet then they blur your messages and force you to pay expensive membership premiums AS A CAREGIVER I'm repulsed by the greed of these ppl, multiple times I've been approached with scams/by scam artists and weirdos and never received help from customer support. This site is a joke don't use it, you'll feel sad and like you wasted your time.

Date of experience: February 18, 2020
Washington
1 review
9 helpful votes
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Beware of scammers!
September 14, 2018

I got two job offerings with this site. Both wanted me to email them about the "position". It all sounded to good to be true, and then I had another girl write me and said the exact same thing. Don't trust anyone on this site, and don't give out personal information!

Date of experience: September 14, 2018
GB
1 review
6 helpful votes
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EMILY JOHNSON SCAM
January 21, 2020

Beware of "Emily Johnson" who says she has a 6 year old son called Jason, is from Cuba and deaf. She is a total scam who pretends to offer you money for errands. Stay away!

Date of experience: January 21, 2020
California
1 review
5 helpful votes
Follow Jane D.
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Sitter.com has been a major disappointment at best. In terms of finding care, we only had one person actually show up for an interview even though the job was easy, flexible, and well-paid. She worked for a few days then ghosted. She never returned out housekey.

We cancelled sitter.com soon after that. However, they have charged us TWICE now the automated fee though we have cancelled. Don't use this service.

Date of experience: April 3, 2019
Virginia
1 review
3 helpful votes
Follow Frank M.
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We were using this site in Northern VA to find a good sitter. We had to subscribe (no one time option) to communicate with potential sitters. At first the candidate pool seemed promising but then we found that most profiles are dated several years with no way for us to filter who is an active user. Of the 4 individuals we were able to get in contact with two were no shows after agreeing to come and one had a criminal record (found her multiple arrest records via Google search). One candidate did work out for us however she had just turned 15 and had to return to high school the following week. We ended up hiring an aupair after this nightmare search but we're reminded of the site again when we got charged the monthly fee. I promptly contact the site the same day the charge posted indicating that we don't use the site or need the month of service. But they did not honor my refund request.

In summary, it is a rip off site charging users for access to its mostly outdated and inactive candidate pool.

Date of experience: September 2, 2021
Australia
1 review
7 helpful votes
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Would not recommend
April 9, 2017

They charge top dollar but the babysitter is far from top quality. Ours was awkward with my baby and her lack of experience showed. I ended up spending most of the evening with my baby and babysitter at an event. I sent a feedback and got no response. Zero customer service. Very poor

Date of experience: April 9, 2017
New Jersey
1 review
8 helpful votes
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SCAMMERS
September 13, 2019

Stay away from Rose McCarthy, Nicole B, Rose Macanto... etc. Anyone who tells you they "are moving in a few days time and will pay you $400 to be deducted from $1400..." blah blah just report right away. I am reporting this whole site. The one job i did find ended up being with a pervert of a man who gripes me in front of his daughter

Date of experience: September 13, 2019

Overview

Sitter.com has a rating of 1 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sitter.com most frequently mention and personal information. Sitter.com ranks 52nd among Childcare sites.

service
6
value
5
shipping
3
returns
3
quality
5