website thubmnail of Sitter.com
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Georgia
2 reviews
8 helpful votes
Follow Larryn R.
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I made an account a year ago, and I even inquired about a sitter job. I never received a reply. I also haven't spent any money on this site because of these reviews. But it's really sad if a whole website the promotes on job board websites could be a fraud. Honestly, I should not have to pay anyone to get a job, obviously, I'm broke sigh. Atleast they could ask for money after a couple of completed jobs.

Date of experience: May 10, 2018
Connecticut
1 review
1 helpful vote
Follow yolinda g.
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I have been out of work for quite some time and just searching for ways to generate a little extra income... well... I have never in my life felt as stressed, disrespected, taken advantage of or humiliated as I have felt in working with this particular family... I absolutely enjoyed providing care for the three girls in my care... and they too were very fond of me... even referring to me as"aunty"... it's very sad because I feel the children miss out due to irresponsibility of the adults... never compensated for 2 weeks+ and I had to leave just to hold on to some of my sanity and integrity... all I wish for is that these individuals never have an opportunity again to put another soul through their disarray... shameful, shameful, I could NEVER treat anyone the way in which I was treated... which I allowed due to my kind heart... never again. It was a learning experience... although I took a bit of financial loss, I am at peace and feel a weight has been lifted... ACCOUNTABILITY... is what they need... yes, I would love to be compensated money owed and was even willing to accept partial compensation... but... to no avail... and honestly it's more about the principle for me... not the money... please don't ignore the "red flags"...

Date of experience: August 23, 2022
Texas
1 review
3 helpful votes
Follow Brisia g.
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I messaged a couple people on the cite and when someone replied they blurred out the message unless I payed a monthly subscription. The point of this website is for me to make money and get a job not loose money. They also ask to 'upgrade' your account for a better chance at getting a job and guess what you need... Money

Date of experience: September 2, 2018
Nevada
2 reviews
12 helpful votes
Follow Heather S.
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Stay away. Read the other reviews. Sitter.com and Careguide.com are umbrella companies. They ask for subscriptions. They collect credit card information. All the leads and inquires you will receive will be from people such as AMY CANDICE attempting to commit check fraud. These companies and the people running them should be prosecuted. I have filed a complaint with the Federal Trade Commission regarding these websites. I urge everyone to do the same to raise a flag and have them prosecuted.

Date of experience: October 22, 2018
Arizona
1 review
10 helpful votes
Follow Sierra W.
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This all began for me less than a month ago and after signing with Care.com.
I have received 2 in 3 days jobs that want to pay me upfront t and ask questions that were all answered per my profile, which I have paid to set up.
I did research and found that Care.com is an umbrella company where 28 other companies work connected to their name. Care.com.
I am getting nothing but constant fraudulent inquiries, Nigerian scams that want to pay me upfront to assure I am committed when they arrive to town.
I embarrassingly fell for one of these 20 years ago, but never again. Think about it, someone is willing to send you 2K to a complete stranger to assure I am committed. Red flags everywhere.
Do not even look at anything from Sitter. Com, not to be mistaken with Sittercity.com who is legit and I have been with for 6 years.
I sent a txt to Care com and told them what was going g on a s told them if I didn't here from them within the week I would file many complaints and cancel my the caregivers subscription. Do your homework and do not give Sitter.com any information or your email to them.

Date of experience: March 22, 2019
Georgia
1 review
5 helpful votes
Follow Dawn H.
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Scam!
June 14, 2018

I joined sitter.com today to offer babysitting services. I received an inquiry moments into joining. The parent asked to meet me in person after giving me a long detailed understanding of the scope of work and the needs. The conversation took a turn when the person stated they needed help today because the personal assistant called in sick. They asked me to buy check paper and print a check that they would send through email to give me compensation and cover the errands they needed handled. I should not have responded to the post because they gave their phone number in a coded sequence in the initial message to me. I am reporting this full website as a scam because they do not offer legitimate means of communication and do not offer a full protocol for protecting members.

Date of experience: June 14, 2018
Texas
1 review
13 helpful votes
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BEWARE IT'S A SCAM
June 21, 2017

One thing I have to say is when applying to child care Jobs write each one down. I was a victim of Identity Theft. The job sounded ligit enough, said all the right things. Single mother of 6 year old, errand runner and care giver moving from Ca to Texas. Ask for banking information and complete address and date of birth to run a background check. Sent a fraudulent check of $2,250 said to get the errands to get done. Example: furniture bill. Groceres for them and mother. Had no clue up until days before arrival. I also moved from Ca struggling to find a job. I was tapped out. I used some money from my daughter explained that we are on a tight budget. We use every single penny. In any case the money was suppose to be used for a furniture bill said called co. Would not accept it. And ask to buy itunes. I sent the info once I completed that the text messages stopped. The day she was suppose to arrive to calls or texts. Rest u can figure it out.

Date of experience: June 21, 2017
Ohio
1 review
8 helpful votes
Follow unhappily s.
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You have no idea who is available until you pay, and then when you find out the terrible options of people you have to choose from you are stuck. Stuck, because they don't offer a refund. They don't have online help or a phone number. They are from Canada and will email you a response in a couple days. Negative stars.

Date of experience: August 8, 2017
California
1 review
1 helpful vote
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It's a scam!
September 24, 2019

It has many fake accounts, both in the same Area
Same job position.
I signed up with an email and paid and signed up with another email and didn't pay.
The account without a pay had more jobs and responds. The account with the pay had less jobs without not even one response!
Bottom line it's a scam with many fake accounts!

Date of experience: September 24, 2019
Colorado
1 review
5 helpful votes
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Total Disappointment
April 22, 2019

I wish that I had known more about sitter.com before subscribing to their services. I live in a smaller city, but still a city nonetheless and all of the sitters that sitter.com matched me with were over 45 minutes to an hour away in completely different cities.

When I called asking for a refund telling them that there were just no sitters in my area they wouldn't issue one to me and told me that I should have checked that before subscribing. I had my account for less than 3 days and they will be charging me for the full month even though I cannot find a sitter through them.

I will definitely be taking my money to care.com in order to find people to watch my little one from now on. I learned my lesson I guess and will do my research from now on.

Date of experience: April 22, 2019
New Jersey
1 review
1 helpful vote
Follow Wsa A.
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Beware
September 18, 2017

There is a woman advertising in Bellport, NY that she provides babysitting and Nanny devices out of her home. The home is in a seedy area and her child who she claims gets along with other children bites and hits other children. The woman takes snap chat videos and photos of your children claiming your kids are bipolar etc. Who investigated her.

Date of experience: September 18, 2017
Tennessee
1 review
5 helpful votes
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Scammers
September 4, 2018

Had a lady want my services. She said she was deaf and dumb so she couldn't call on phone. So she texted me instead. Moving from Ohio and wanting me do errands and is sending me a check for 2250. I was supposed to keep my fee of 400.00 for the week before. So 400.00 per week. So I was getting really skeptical and talked to a friend about it. We looked at some reviews and same stories as mine on the reviews. I deleated this site. It is not a safe place to be hooking up to sitters or nannies. Be very careful.

Date of experience: September 4, 2018
New York
5 reviews
16 helpful votes
Follow Monica L.
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I recently hired a sitter (Peggy from Middletown - divorced - but she says married on the site - to a state cop<<<) - she made a pass to my husband over and over again. Which weren't workingt but she was she persistent! Since my husband worked at home on some days, after she put our son down for a nap, she would prance around naked practicing yoga moves in front of my husband and then telling him "oh I didn't realize you were home"! I would NEVER hire this service again! What a scam for single old wrinkled cougar moms!

Date of experience: May 30, 2018
Georgia
1 review
3 helpful votes
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Unauthorized Transactions
September 5, 2023

I bought a background check for this company to make my profile look professional to people needing help for their caregiving needs. It was only $12.00 for a background check. I bought the cheapest one. No where on the transaction said it was $12.00 a month. The other options were subscriptions, so I chose the one, what I thought, wouldn't charge me monthly. Turns out they did. I unfortunately caught it 3 months later. No where on there website does it explain what the subscription is even for? They don't even have a customer support phone number! They charged me from Toronto, Canada as well as a charge from New York that I believe was "been verified" each time they charged me $12.00. "Been verified" charged me $26.00. Which racked my account up to $70.00 overdrawn. Absolutely ridiculous! People who are willing to work should not have to pay for what they think is a background check and have to pay every month for something they already paid for! What are we giving you $12.00 every month for if we still don't have a babysitting/caregiving job with you guys? It's crap! These scammers need to take some serious ambition notes from these people leaving these reviews. Every one on here calls this site a scam. If you work for this company, shame on you. Get some ambition and work for what you get don't take from people willing to work! Get off your butt and work like these people are willing to work!

Date of experience: September 5, 2023
New York
1 review
4 helpful votes
Follow Saleen L.
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DO NOT SPEND ANY TIME, ENERGY OR MONEY ON THIS SITE

Just like everyone said, the site if full of scammer and the customer service is nonexistent. STAY AWAY - STAY CLEAR - FIND ANOTHER SITE

Date of experience: March 2, 2020
Nevada
3 reviews
23 helpful votes
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Filled with SCAMS!
February 2, 2020

This site is just ALL SCAMS and FAKE PARENTS! STAY AWAY! Kinda freaked out who you can trust and not trust! Be careful of men calling you off this site! They use the telesafe number. BEWARE!

Date of experience: February 2, 2020
California
1 review
2 helpful votes
Follow Laurie s.
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This is horrible I have applied for 197 families and I can't see one reply it is blurred out unless you pay to up grade. Law says you shouldn't have to pay to get a job. They are the real scammers.

Date of experience: May 20, 2019
Canada
1 review
1 helpful vote
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Sitter.com
March 22, 2020

This site is far from helpful and a complete waste of time. I just wish I'd read the reviews before using it.

Date of experience: March 22, 2020
Washington
1 review
6 helpful votes
Follow Mariah M.
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I was working for a young mother of two in San Pedro, Ca *******. Her name is Nizira Ingles i worked 13 hours and she only paid me $40 plus $60 went missing from my wallet that was in her house. She did not refund me for my $60 that went missing and SHE DIDNT EVEN HAVE FOOD IN THE HOUSE FOR THE KIDS TO EAT! Beware of this lady. I tried helping her and got screwed over in the end.

Date of experience: January 9, 2018
Georgia
2 reviews
1 helpful vote
Follow Ashanti M.
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I applied for MANY, MANY babysitting jobs! I text to apply for the job and It has been over 2 months and no reply on anything. But it tells you when the people are online.

Date of experience: October 18, 2019

Overview

Sitter.com has a rating of 1 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sitter.com most frequently mention and personal information. Sitter.com ranks 52nd among Childcare sites.

service
6
value
5
shipping
3
returns
3
quality
5