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  • Simply Gadget

Simply Gadget

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Overview

Simply Gadget has a rating of 2.11 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Simply Gadget ranks 358th among Gadgets sites.

  • Service
    7
  • Value
    7
  • Shipping
    8
  • Returns
    7
  • Quality
    6
See all photos
How would you rate Simply Gadget?
Top Positive Review

“Great Personal Shopping Adviser!”

CheeWei C.
2/10/21

I would like to thank you for assist us to get the best manufacture for our company, even though Simply-Gadget.Com is on pause temporary due to Covid since Mac2020. Hope your business will resume soon. Lina Wong Hyundai.

Top Critical Review

“Scam artists of the lowest order”

Katie N.
12/1/22

Do NOT order anything from this scammy website. I had my doubts, and went against my better judgment. BIG MISTAKE. They issued a refund for products that were never sent, and then cancelled it before it cleared my account. Too much competition out there for *actual products and customer service. I reported them to the Canadian Fraud Centre as that is where their server is based. Online operating as "Jawbone Shop." Just STAY AWAY.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user katien179
1 review
0 helpful votes
December 1st, 2022

Do NOT order anything from this scammy website. I had my doubts, and went against my better judgment. BIG MISTAKE. They issued a refund for products that were never sent, and then cancelled it before it cleared my account. Too much competition out there for *actual products and customer service. I reported them to the Canadian Fraud Centre as that is where their server is based. Online operating as "Jawbone Shop." Just STAY AWAY.

Tip for consumers:
Do NOT use this site. That's the tip.

Thumbnail of user cheeweic
2 reviews
0 helpful votes
February 10th, 2021

I would like to thank you for assist us to get the best manufacture for our company, even though Simply-Gadget.Com is on pause temporary due to Covid since Mac2020. Hope your business will resume soon.

Lina Wong
Hyundai.

Tip for consumers:
Please make sure use the right website company and do not get confuse between Simply-Gadget.Com(this is the real website) and avoid other company with almost similar name as this. Also for your information, Simply-Gadget.Com temporary shut their operation since Mac2020 due to covid19 till further notice because to maintain their fast shipping reputation .

Products used:
Their service assistant for the product manufacturer

Service
Value
Shipping
Returns
Thumbnail of user garyc1101
1 review
0 helpful votes
April 7th, 2021

Purchased a wireless guitar system that worked for a couple days then would not charge or turn on. Notified the company and sent them a pic, then a video of the faulty product. I acquiesced as each email and week passed by until they said the case was too old. The case wasn't "old' when I began the refund/replacement process!. Bad Company! Stay Away. Lot's of reputable companies on the internet, this is NOT one of them.

Tip for consumers:
Do NOT purchase from Simple Gadgets.

Products used:
N/A

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryp1649
1 review
1 helpful vote
April 7th, 2021

I tried 3 times to purchase these cameras. After the 3rd try my bank called to see if I had done it or if it was fraud. Then I got an email from a fake paypal. Called the number and a guy answered and tried to say I needed security so I would not get hacked. Crazy stuff... I told him it was all a scam and he called my names I cannot write in this review. Stay away! I am changing all my passwords. It is a shame these people prey on those of us who actually work for a living!

Thumbnail of user joshuar446
1 review
1 helpful vote
February 2nd, 2021

They sent me a product it was too small. So I bought a larger one and they sent me something completely different

So I've sent these people emails to refund my money and return these items

They asked me if i wanted 50 percent back so I didn't have to pay for shipping! WTH pay for shipping. No your going to pay for shipping and your going to return my money for these items... I've sent tons of emails they will not respond...

Stay away awe man stay away from these people

Tip for consumers:
Never use this site ever ... they will screw u

Products used:
Abdomal Wrap

Service
Value
Shipping
Returns
Quality
Thumbnail of user chuyf
1 review
1 helpful vote
February 28th, 2021

It said no wires needed, wireless connection, my car has no Antenna all locations door handle rear window, it said that it will work for my car, so it takes 3 weeks to get here it is not in the USA NewYork, my item came from China, and now I have to pay 25% restock fee, and I will have to wait maybe a month and a half to get part of my money back Great right.

Tip for consumers:
You make sure to buy the right item, double check before you buy, o' from China not the USA New York.

Products used:
Shark Fin antenna

Service
Shipping
Returns
Thumbnail of user terrys739
4 reviews
1 helpful vote
October 18th, 2020

I ordered from this site over 2 months. After much frustration with the company's email only communication (no phone # to call), I became aware that their "LINE 2 ADDRESS" does not print on their labels, thus, my apartment # was not on the delivery address. The item was returned to Simply Gadgets and they are refusing to refund my money or fix the address issue and reship the item. The more I attempt to communicate with them, the ruder they have become with not handling this with integrity.

Thumbnail of user jacka359
1 review
0 helpful votes
October 18th, 2020

Great service! I ordered 50pcs of iphone 11Max Pro and received my order on Mac2020 and all in good condition. Very trustworthy company. My company was planning to bulk order a phone cases again but since Simply-Gadget put on hold their business since early Apr2020 due to Pandemic until now, so I have to search for another trustworthy company again. I hope Simply-Gadget will reopen again very soon. Thanks for the great service.
Also I wanted to address here to people that planning to deal with Simply-Gadget.com, please please dont get confused with other company with similarity name as this one. Please avoid SimplyGadget and make sure you are dealing with Simply-Gadget. There are absolutely 2 different company. I almost make mistake myself at the beginning.

Thumbnail of user patriciac1922
1 review
0 helpful votes
June 24th, 2021
Verified purchase

Warning this is a company says things will be shipped promptly, i am still waiting then i found out that the it was coming from China. I would never have ordered if I knew, no where does it state that the item is coming from a different country and you will be waiting weeks for it.

Products used:
still did not receive

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicholasb374
1 review
0 helpful votes
November 12th, 2020

I ordered a product ($40 product) on October 30th. On November 8th I emailed them asking for a refund because the product had not been shipped. Prior to receiving a reply to my email a tracking label was created (really suspicious). They said they would not be able to refund the money for the product because a shipping label had been created and the product was going to be shipped. Three days later the product had still not been picked up nor shipped. I again requested a refund to which they said that they would try to refund if possible. Two days later I emailed them back asking for a refund yet again as the product had not been shipped and only a tracking label had been created. I have yet to get a reply. Save yourself some time and heartache and just order it from Amazon.

Thumbnail of user roberts4843
1 review
0 helpful votes
April 26th, 2021
Verified purchase

Quick to take money, no customer service, and they are shipping from China in 60 days. Do not use!

Tip for consumers:
Do not bother, find a different company

Products used:
Electric pet fence, but has not arrived yet, almost 30 days later.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aa402
1 review
2 helpful votes
November 30th, 2020

These people are awful. Avoid this site! I will be reporting them to The Better Business Bureau. Do not purchase from them. It all is cheaply made crap from China.

Thumbnail of user stevem1826
1 review
0 helpful votes
February 16th, 2021

Never will order anything from them they got their item back and they will not return my money don't recommend.

Tip for consumers:
My tip is think about who you order from

Products used:
Airpods

Service
Value
Shipping
Returns
Quality
Thumbnail of user karas120
1 review
0 helpful votes
March 18th, 2021

I see I'm not the only one who is getting scammed. I ordered a wireless alarm thats supposed to not need wires! WRONG! It needs wires and it wasn't cheap! It also took weeks and weeks to get here! I asked for a return address and it's been over a week since someone emailed me back to say they would have to charge me a restocking fee and I'd have to pay postage so did I still want to return item. HELL yes I do and I've emailed everyday since and there is no number to call and no one gets back with you. I'm reporting them to the Better Business Bureau! I would not have even given them a 1 star if it hadn't made me to send post this. I would have given them a -1!

Thumbnail of user clarat34
1 review
5 helpful votes
July 18th, 2020

Item not delivered. I asked for refund. All they respond with is "Its in transit".
6 weeks. A few attempts at resolution.

Thumbnail of user lisap1405
1 review
0 helpful votes
February 2nd, 2021

The quality of the waist belts are poorly made. If I had known they were shipped from China, I wouldn't have purchased. Delivery was almost a month.

Products used:
2 Waist belts

Value
Shipping
Quality
Thumbnail of user christophera174
1 review
3 helpful votes
June 26th, 2019

I special ordered/requested 2 wall picture frames, and the founder of Simply-Gadget contacted me directly. She is absolutely the coolest person I ever deal with. Thank you for the outstanding service as a personal shopper. Highly recommended this company.

Thumbnail of user jacobl117
2 reviews
1 helpful vote
September 1st, 2019

This website is highly recommended. I purchased a white color power back, and i realised that white is not a good idea because easy to get dirty, so I just contact the customer service without any high hope at all that able to exchange the color. But without so much question, they said able to exchange becauce black that I want is in stock. I was so shocked because this company Simply-Gadget is making easy for any refund or exchange. The first ever online store with the best service.

Tip for consumers:
Simply-Gadget is an ONLINE Store . This store is really legit and trustworthy . Their customer service is awesome, exchange and refund is THE BEST ever for online store. Refund is like almost immediately and exchange item too. I think this is their business strategy to keep their loyalty customer .

Thumbnail of user tgmalinit
1 review
0 helpful votes
September 5th, 2019

Very fast respond and assist me to shop almost anytime. The best is I can request any product that I want and Simply-Gadget will put it in their store. This online store is easy to deal with. Thank you for your great service.

Tip for consumers:
This online store is selling every sort of gadgets actually. The home gadgets and travel gadgets are my favourite. Any exchange or refund are very very fast and unlike other online store. Their system is like, you buy online directly from their website, but any exchange or refund they take it seriously so it wont take long at all.

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