Jacob L.

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Foodpanda.my

Grocery Delivery

“BAD APPS”

9/10/19

FOODPANDA SERIOUSLY NEED TO UPGRADE THEIR APPS. THIS IS 3RD TIME HAPPENED TO ME WHERE I ORDERED SOMETHING AND THEIR APPS FREEZED, SO THE QUANTITY OF ORDER SUDDENLY CHANGE. NOT ONLY THAT BEFORE I EVEN KEY IN THE VOUCHER NO, IT WENT STRAIGHT AWAY TO PROCEED ORDER, SO I'VE TRIED TO CANCEL THE ORDER BUT THEIR APPS IS REALLY SUCK AND SLOW. BY THE TIME CUSTOMER SERVICE TRY TO ASSIST, IT WAS TOO LATE BECAUSE RESTAURANT ALREADY TOOK THE ORDER. WTF IS THIS? I'VE WAITED FOR CUSTOMER SERVICE MORE THAN 30MINS AND SOMETIMES I HAD TO QUE ONLINE WZ 129 PEOPLE A HEAD OF ME! THIS IS REALLY RIDICULOUS. FOODPANDA BADLY NEED TO SURVEY AND CHECK HOW GRABFOOD CAN MANAGE THEIR APPS SMOOTHLY.

BAD SERVICE! I HIGHLY PEOPLE USE GRABFOOD INSTEAD OF FOODPANDA.

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Simply Gadget

Gadgets

“Very Good Service and Easy Refund”

9/1/19

This website is highly recommended. I purchased a white color power back, and i realised that white is not a good idea because easy to get dirty, so I just contact the customer service without any high hope at all that able to exchange the color. But without so much question, they said able to exchange becauce black that I want is in stock. I was so shocked because this company Simply-Gadget is making easy for any refund or exchange. The first ever online store with the best service.

Tip for consumers:
Simply-Gadget is an ONLINE Store . This store is really legit and trustworthy . Their customer service is awesome, exchange and refund is THE BEST ever for online store. Refund is like almost immediately and exchange item too. I think this is their business strategy to keep their loyalty customer .