SimpleDress

I purchased three of these dresses for my wedding in May 2018 and I can honestly say I have never been so disappointed and shocked at the poor quality dresses which I received.

Don't be fooled by the lovely image of the three ladies wearing the dress on the website, this is NOT the dress you will receive! They have since included additional image of the dress since raising my complaint and even these make the dresses look much better than what you will actually get.

I ordered three custom sized dresses for my bridesmaid to ensure they would fit perfectly however, when they eventually arrived from China! They were all scrunched up in a grey plastic bag with an invoice noting that each dress had cost $5 not the $75.99 this company is charging. Clearly they are sourcing cheap ($5) dresses form China and selling them on for a huge profit.

Every dress was far too long, wide and completely the wrong shape. The sewing was of such a poor quality that all of the hems were fraying and one of the zips wouldn't even do up. The material is a cheap thick cotton like material it is not the 'elegant lace' as described in the details, it was so upsetting to be sent such poor imitations for what should have been a really lovely purchase to receive.

I raised a complaint and requested a full refund as I has spent over $200 of my wedding budget on these dreadful dresses and they were not fit for purpose. I was offered $40 compensation which I have declined.

Please, do not waste your hard earnt money on these dresses (or even this site) you will be disappointed and you will waste time wrangling with them and not get your money back. This dreadful company is obviously selling cheap versions of the images to hard working customers looking to purchase dresses for really special occasions and they should be disgusted with themselves!

Don't rely on the cheap price: shipping costs at least $ 22. If you don't let that put you off because the dress looks so amazing in the picture, the next horror awaits you.
The dress arrived earlier than expected, but when I unpacked it, I immediately noticed various processing errors: A slanted zipper on the back and the seam in front of the dress, which catches unpleasantly attention (as in picture).
In addition, the color looks completely different on the photo as it is in reality: In the picture it is cream-colored, while it is dusky pink in real. Such colors make me look sick, that's not just a small deviation from the photo (comparison with the color on the photo: https: //www.simplydress.de/a-linie-spaghettitrager-blush-chiffon-ballkleid-mit-schlitz.html).
Before I ordered the dress, I meticulously measured myself in the German way. When I put the dress on it was two fingers away from me. It was attached to me like a beach dress, with the difference that this dress weighs a lot more than a beach dress and looks really unfavorable and not tight at all. The dress emphasized my flat chest just as unfavorably: I looked like a 5-year-old in her grandmother's dress - and her grandma has cup size Z.
Then there is the service. Anyone can write nice emails, but when it comes to unsightly things like returning a product due to defects, nobody will answer you, at the latest when it comes down to it.
I took pictures of the shortcomings and from then on I did not get an answer, not even after I wrote them again and waited.

All in all I'm really furious and disappointed, I thought they would do better.