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SimonMedReviews 61

1.2

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SimonMed Reviews Summary

SimonMed has a rating of 1.2 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SimonMed most frequently mention customer service and front desk. SimonMed ranks 181st among Medical Equipment sites.

service
40
value
25
shipping
3
returns
4
quality
24

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Arizona
8 reviews
12 helpful votes
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On the day of x-ray's I handed in a written records request form.
I also requested a copy of the report be sent to my primary care doctor.
After 5 days I called and they said it was sent. Waiting another 3 days I called again
They claimed the information was sent out to both of us but another request would be sent. After waiting another 3 days I went down to the facility the x-ray's were taken and demanded a copy. While at the office I had the personal check the records and they claim the information was sent out to both me and my primary care doctor. Arriving home I contacted my primary doctor and they claim the fax was never sent. It's two weeks now and no copy is in the mail. The Simon Med I went to was at 1111 S. Dobson rd., in Mesa Arizona. If you need a copy of your report I suggest you locate another
Provider.

Date of experience: January 24, 2019