Simone

Ordered some jewelry 3 weeks ago, and 3 emails to ask about status goes unanswered. The phone is not valid and no one will ever pick up. An email sent that it's shipped yet label is invalid. How can they run this supposed business?going to now call my cc to dispute charges. Go to the mall and get the same items. Whoever is behind this site needs to rely review their business practice and license removed

I should have realized the prices on the bikinis were too low to be true. Once ordered I never received a shipping or tracking number, even after harassing the customer service staff. It's been 3 months. They will only give you store credit, which means nothing. There should be some legal recourse for this business.

Complete scam. At the beginning they were being very responsive, telling me that my package hadn't been shipped because of some problem with the post office, which is the same excuse they give everyone. My order never arrives and after 5 months I wrote them back explaining that it was only fair to ask for my money back and of course, didn't hear back from them again. I wished i would have read the reviews before buying.

I ordered a bikini on July 8,2020. Still haven't received tracking information and all of the email conversations with the company blame Covid shipping delays... it has been 8 months! Thank God it was a sale and I only wasted $30 (which they took out of my bank account)

I ordered from By Simone Beachwear (a website and company that no longer exists by the way) last year and although the swimsuits did eventually come and are super good quality, it took almost 2 months of going back and forth and receiving sketchy emails for me to get my order.

This is an absolute scam. I ordered a swimsuit online in July. It is now October and I have yet to receive it (if IT even exists...) The customer service is TRASH, they respond with improper grammar and broken English. They also delete any comments via Instagram regarding customers not receiving shipments or calling them out. If anyone needs a witness for their case, please contact *******@scarletttaylormusic on Instagram.

Stumbled across this brand on IG and got sucked in by the beautiful photos and the TODAY ONLY sale for 2 for 1 - which is still ongoing btw. Products supposedly take 3-5 days to be processed and then shipped - I've been waiting for 2 1/2 weeks. I was told by a very terrible customer service agent - appalling e-mail! Clearly not suitable for this job - that my order was processed and will be shipped. I have followed up again a few days ago, got an even worse reply. I am not allowed to cancel my order because it has already been "processed in the warehouse" and will have to wait to receive it before I am allowed to return it - however, no one can tell me when it would actually be shipped. STAY CLEAR! Return postage you have to pay yourself. I'm already not in the mood for the bikinis anymore - if they ever arrive and I haven't just been scammed out of my money. Wish I would've had a look on here before getting excited about the order...

So I ordered a bikini in July 11th 2020. I was told there was a delay due to covid and she's working as fast as she can n will be sending orders out soon, okay. More time went by, contacted them again, same story and to check my email for a tracking number. Again MORE time went by and I wasn't as nice! The person was rude and told me same bull$#*! story! I sent rude emails n all, it didn't matter because I NEVER received my bikini or a new "tracking number" they take your money n run! Do NOT order from Simone! EVER!

If I could give zero stars I would. I placed an order for 2 bikinis on August 24th. Never received any shipping updates, not even a tracking number from them. After waiting A MONTH for any kind of shipping update from them, I asked them to cancel my order, and I still never heard back. They're just trying to scam you into taking your money. Also notice how they only share 5 star reviews? Notice how they're instagram doesn't allow any comments? They aren't showing you the whole truth. Even great brands/products have SOME so-so reviews. DO NOT PURCHASE FROM THIS SHOP.

I purchased 4 sets in mid June and still haven't received them. I've sent several emails asking on the status of my order and I keep getting the message back that the shipping service is still waiting on a tracking number... but they have plenty of time to put new suits on their site and have other influencers on instagram post these new suits? Can't get a refund until I receive my order so my money is being held hostage. And even still if I decided to return my order I would just get store credit? Nope. Don't waste your money here and go to Haute instead of you want cute suits in a timely fashion.

Another online scam. I ordered two bikinis almost 10 days ago because they were having a sale and boasted 3-5 days to ship for free. No shipping information has been provided to me and after sending emails and messages on Instagram. The replies were confusing and clearly translated online from Spanish to English. They blocked me on Instagram for writing comments asking for time frames about when they will ship the order. They regularly delete comments from other customers who are asking where their orders are. The only people that advertise the bikinis are social media influencers. I also noticed a few exact same swimsuits on SHEIN for a fraction of the price.

Ordered 5 bathing suits in June 2020 and still not have received them. Unable to track my order and nobody has gotten back to my emails. This "company" stole over 200$ from me.

Customer service will copy and paste the same email back to you. Never received my product after OVER two months, but they kept emailing me a link to their return policy. How can I return something they never sent? Asked to cancel my order and they gave an nonsensical explanation that since they gave it to shipping, they can't cancel it. Then they just ghosted me. Do not trust this incompetent business with your money. They will take it and leave you with nothing. I question the only positive review on here.