Siebert Realty

Highly recommend reading reviews before engaging Siebert's services. A one-star rating is being gracious. Briefly: Paid $9300 for a home in terrible condition. When our 26 cf fridge failed the first day, no attempt was maybe to repair or replace. They brought a college dorm fridge with a bread-box-sized freezer. Told we would be compensated. GM said the house is "one of their nicest on the canal." Spiders are a real problem at the home. Clean it one day and they're back the next. More to say, but we'd be repeating others complaints. Check out the photos.

This place was disgusting, me and my family were expecting a fun place to spend the holidays together, not a place to get everyone sick. There was mold everywhere, stains in the sheets, dust everywhere, and the massive amounts of trash everywhere. It was so bad that we had to leave a day early from check out. My 9 month old niece got terribly sick from the place and right now all me and my family can do is pray for her to get better as the rest of us are sick to. Don't bother coming to this pig stye, it's not worth it.

Doors and windows that were filthy and didn't work with broken screens. One screen door was on the porch floor with a chair on it. The kitchen drawers were filthy and we had to wash everything-especially the dividers for the silverware. Siebert did very little to address our concerns and apparently very little money is being spent on cleaning or up keep. The owners apparently refused to reimburse us anything but siebert offered to wave a FUTURE cleaning cost. Stay away from Siebert and especially the Atlantis!

Terrible customer! We rented Tuna Trap this year, and this was the first year going to Sandbridge, and it will be our last. Siebert realty's customer service was so rude. I called about cockroaches being in the kitchen and she pretty much called me a liar that I didn't call because they hadn't answered the calls I had made before for loss of Internet and our air conditioning not turning on. It took 2 days for the internet to be fixed and we received a can of bug spray for the cockroaches. Never did come for air conditioner pretty much told us it was hot out expect the house to be hot too. Rude customer service, if I could give them a zero I would. Lesson learned!

During my stay the WiFi was out for 3 days resulting in lost work for 3 of my family members. When the cable repairman showed up, 3 days after I called Seibert Realty, he informed me that the outside cable line of 30 feet was outdated causing the outage. He repaired it and WiFi was back on. Also, a water leakage from the rain had entered one of the bedrooms prior my stay and was told it would be corrected by the time I arrived. It was fine until the 5th day of my stay when water started seeping up through the laminate floor. This resulted in moving my 5 grandchildren to sleep on the floor elsewhere.
You would think that the owners of this house would have offered some type of compensation after I spent almost $16,000.00 for the rental.
I have been to Sandbridge three times and will never rent from these owners again.
Anthony DiPietro

The place was spacious but outdated and filthy. The rugs had all kinds of dirt. The vents and bathtubs had not been cleaned. Siebert regused to even refund the cleaning fee. I will never use or recommend this vompany

We have dealt with Siebert Realty for over 30 years annually & found them to be very helpful & professional. We have rented different properties over the years more than satisfactory. Would recommend to anyone looking to rent in Virginia Beach.

We recently rented through Siebert Realty "Margaritaville" in Sandbridge. It was very disappointing to be there. Upon our arrival we noticed the rugs were totally stained along with stains on the furniture. Curtains were also stained with what appeared to be a red substance. We wouldn't even sit on the furniture it was so dirty. There was dust everywhere. The house is in disrepair and in need of some maintenance. There is chipping paint inside which could be dangerous to small children. The outside grill was so dirty and wouldn't ignite. Picnic table had a loose unsecured bench. Dusty everywhere. Washing machine had missing pieces and had rust. Pool and location were fine but Siebert Realty pictures are deceiving. Will post just a few of my pictures. Won't go back there for sure.

Spent weeks finding a rental, gave a full months rent deposit and their "fees" asked for the lease as it was 3 month rental and they said upon arrival (2 months away) at which point there is no refund? I became seriously worried as I started looking at all their horrible reviews and awful service and refusals to refund leaving families and people ripped off with no recourse. I asked for updated pictures as some people stated they arrived to filth and broken furniture, they said no. They then stated I am responsible for the yard?! It never stated that anywhere for a winter vacation rental? I do not trust these people especially after seeing how they responded to complaints on BBB. Go look yourself! How disappointing. I paid one business day ago for a rental in another 8 wks I am canx today I better get my money back or Im suing.

This house was terrible. It was dirty the first day we got there. There was already sand in our clean sheets. The floors were covered in sand. Pillows had bloodstains. Splattered bugs were on the walls. Fans didn't work in the bathrooms. The dishwasher didn't work until Friday. Had to wash dishes for 26 people all week. There were no lounge chairs like the pictures show. The refrigerators weren't the same as the pictures. The couches & loveseats were dirty & stained. The pool was all cloudy on Thursday & we called & they said someone would be up. Didn't show up til Friday & by that time it was green & had algae all thru it. Couldn't even use it on our last day there. We had to go buy a mixer because there were no beaters to the one they had there. Barely any bowls for cooking & serving. Over all terrible experience. I wouldn't recommend this house to anyone. Siebert should've givens us a nice refund. They didn't.

Extremely disappointed with this company. The house was falsely advertised and very different from the pictures. When we arrived the home was very dirty, mold in the showers, a 12 x 12 hole in the ceiling exposing wiring (they stated it was a broken pipe a week earlier but why was it not covered?) a large hole in the deck flooring that my nephew stepped in, furniture damaged, carpet ripped and coming up, the interior pool room had 3-4 inches of dirt and debris in the window sills that they wouldn't close, the deck railing was rotted and not attached. The list goes on and on. When I called Siebert upon check in about multiple issues, I was told we should be grateful because many homes around us were paying more than us. The representative said I should have "zoomed in" on advertisement pictures to see the quality of the home. They did sent someone to fix the deck hole after 3 days but only because I stated someone had fallen and they were going to have a lawsuit. We will never use this rental company again! Stay away.

Just rented Coral Sands property through Siebert for a long-awaited-for family reunion. Rented a very nice property from Siebert the last two summers and assumed this would be no different. WRONG! This property, Coral Sands, was filthy, unsafe, and lacked adequate air conditioning and water pressure for multiple showering. With 17 people, we could only shower one person at a time until this issue was fixed mid-week. Mice kept me awake at night chewing in the master bedroom walls. A broken coffee table (which appeared not to be broken) crashed onto a family member's foot. Deck safety rails fell off in your hands leaving exposed nails. When we arrived, used sheets were on the beds, mold was in most showers, and spider-filled cobwebs were throughout, etc. I must say, the realty company responded very quickly to our complaints; however, the Sales Manager refused to compensate us for the poor quality of this property and the inconvenience and so many service calls and physical harm caused to my family. I initially asked for a full refund which was denied and then requested only two nights refunded, which was also denied. The city of Virginia Beach should not allow this property to be rented until it is brought up to standard. Stay far away from Coral Sands in Sandbridge as the owners are not properly maintaining this property and ripping off the unassuming families who simply want a clean, safe and fully working home for the high prices being paid.

For the money this house cost per week we were expecting something clean and functional. Our youngest grand has severe allergies and asthma. You shouldn't have to spend more time calling service, emailing concerns and walking the house with maintenance. The AC downstairs is non functioning, the dishwashers don't work properly, the fridge had to have the compressor cleaned while we were here as it wouldn't stay cold. The service guy said it looked like someone had pushed a gray rug up against it. He thought it hadn't been cleaned in a year. When he showed it to me it was disgusting. We had to have a portable AC unit brought in for upstairs. We purchased a fan for the kids bunk bedroom upstairs. The maintenance guy on day 3 told us they would have given us one for our stay. The maintenance guy on day 1 failed to mention that. The location of the house is awesome with littles but it definitely hasn't had any care recently and needs major cleaning and updates. I am posting a few photos. There are lots more that will be given to the rental company.

We rented Doc Holiday. Prior to our arrival they did not clean like they said they would. There was dog hair everywhere mouse feces and ants on everything. There were thick cobwebs in windows where they are suppose to be getting knocked down. The couch was broken when we arrived, the whole leg was broke. There was sand throughout the house like they didn't even sweep. There was a frog skeleton in the game room which has obviously been there for awhile. There was a nail sticking out of the wall which cut my daughter. One of the decks were completely unusable because of overgrowth. While we were there people came to mow and blocked all of our cars in so we couldn't even get out and when they were confronted they were incredibly rude about it. For what we paid to stay there more should have been done, they should've had that place clean for one!

We recently stayed at a rental property at Virginia Beach managed/rented by Seibert realty. One of the reasons I selected this particular property was for the private pool. Upon arrival we discovered the pool had not been opened in fact the outside of the house was not guest ready. The outdoor shower had not been turned on making it difficult not to track sand into the home. When we mentioned this to the realtor at Seibert their response was well its early in the season. We would have rented another property had we know the pool was not going to be available for our stay. Remember the realtor is working for the owner not the renter so please ask detailed questions before signing on the dotted line.

Booked a vacation stay for October and tried to cancel In advance being that the COVID19 and Delta Variant numbers are going up being that I have lost several family members during this pandemic and did not want to be stressed should any family member Including the toddlers that are going and the elders that are supposed to participate In this trip to become sick I called to cancel and reschedule at another time and was told pretty much that It did not matter about the lives of my family either way we go or we loose every dime. PEOPLE FIND ANOTHER COMPANY TO RENT FROM VACATION RENTALS FROM. THIS ONE DON'T CARE about you just your money! #Disgustedfeeling #Airbnbisbest

We rented Gift of the Sea this past week August 21 and arrived to find nothing but filth and the stench was unreal. We spoke with Siebert 2 times before demanding a full refund. Their staff was very unprofessional and was very rude. The house had mold coming from the vents and black mold on the deck among many other things. The grass hadn't been mowed. An empty bottle was left from previous tenant. There was a pubic hair on the back of the toilet. They offered to send someone out to clean again and mow the lawn. That would not have taken care of the mold problem. My fiancé is a certified home inspector and deemed it unhealthy to stay in. We had to find a place to stay that night with my 15 month old grandbaby and 2 dogs and asked to be reimbursed for the inconvenience. Their response was "I'll give you a $250 credit for future stays. No way would I stay in one of their properties after this and I will inform my family which has rented multiple times in the past. Never seen such unprofessionalism.

If we could give zero stars, we would. Steer clear of Siebert Realty unless you want an old, run down house with negligent owners. We rented the "Surf Shack" and it truly was a shack. The pictures on the siebert website were a complete misrepresentation of the actual rental property. Upon arrival, the house was filthy and the furniture was all broken and appeared to be garbage picked. The main fridge was broken, with no replacement and just a note taped to it saying "sorry for the inconvenience." We had to call and ask for a replacement, which siebert did quickly supply. However it was a small mini fridge for 15 people. They sent a furniture repair contractor who laughed at evaluation of the furniture and recommended it be replaced immediately (this was refused by the slim lord owners). There are piles of broken furniture all around the property. The house is also infested with ants and there are not enough cups/plates/silverware for the advertised guest count. The managers keep saying they never get complaints, which is hard to believe. We spoke with the neighbors and they informed us multiple people have complained. We have renamed this the wish.com house. Pictures included of what was advertised and what we got. Oh Sieberts GM also claims you cannot base your rental on the photos…well then what are we supposed to base it on?! After driving around the beach, we noticed a pattern of the nice, updated homes being rented by the other companies and all the run down ones with Siebert signs. Do yourself a favor and rent from the competition! We have been Siebert renters since 1983 and we will NEVER rent with them again.

We chose the Sandbridge area because we all either work for a school district or are essential employees from New York State, we were unsure how our travel restrictions were going to be especially for our schools. We also wanted to be safe a rent a home that would entertain the kids and we would not have to go out and about and just stay in and enjoy the heated indoor pool and fish off the dock. Unfortunately when we arrived the home had a foul smell and was not the cleanest. We opened all the windows and went out to buy cleaning materials. We did not call and complain, we just cleaned. We eventually found the smell in the garbage can in the kitchen after removing the bag there was old fish boil remnants in the bottom. Moving on we got ready for bed that night and realized the WiFi was not working nor the whole living room and 2nd floor master bedroom. We called that Sunday morning and left a message. Monday they came and said it was a tripped breaker. The pool was cold the whole time we were there and was not filtering we called again nobody returned our message. Called again spoke to a great representative who told me how the owner was aware of the error code on the heater and had scheduled someone to come and fix it the following week. She said the heater was still under warranty so he had to scheduled with the company! A woman from a pool company came out and said that the pool was losing prime because she believed there was a small leak somewhere in the pool and maybe we could keep putting water in with a hose. The woman on the phone understand our frustration as to why we booked this home and that since the heated all year round pool was an advertised amenity we would be entitled to compensation. She gave us the emails to the people we should email which we did. We received an email back that says the owner didn't feel we were entitled to any refund but they would give us $200 on our next rental! No Thank you! Never again! I would not recommend anybody to rent a vacation home from this company.