Fray

Ladies, please don't waste your hard earned money on this absurdly overpriced garbage!
It's super low quality, oddly sized, unbranded crap shipped from China and to add insult to injury all of their "apparel" can be purchased on eBay for a FRACTION of what this company is charging! What they're doing should be considered criminal and it's absolutely appalling. For example: tie waisted maxi dress Ebay-$9 vs Fray-$50. This "company" should be ashamed of themselves.

I have never received my order for April. I received emails back when I inquired. They were full of misinformation, delay tactics and outright lies. I have been asking for a refund for quite some time. DO NOT ORDER FROM FRAYNYC! I feel like I have been a hamster on a wheel trying to finally realize I will never get my order (which I was excited to get, before I read all the reviews on the low quality of their products). Now I can only hope I get my refund! I would give them a 0 stars if possible.

The merchandise looks great on-line. In reality, it is the cheapest crap you can imagine. And, if you want to return it - forget about it. They will not refund your money. They tell you you have to personally pay for return charges to the other side of the world and "why don't you give it as a gift". I wouldn't give this trash to Goodwill. I paid $40 for a piece of $#*! and they gave me an $11 refund after some debate. Save your money. This company sucks. Now, ask me how I really feel. Total scam. Why doesn't Facebook monitor their vendors?

So like everyone in this world who doesn't like a good deal? Well you get what you pay for! Bought a white linen dress...paper thin! See through! Bought some overalls- polyester! Please read this before you buy their products. I don't want to deal with pain in the $#*! of the return. LADIES! Buy better quality stuff! You'll be much happier

I made an order that I never received. Nobody answered my emails. There is no contact phone anywhere on the site. Do not order on this site: they lie and steal your money!

I just filed a complaint with the Better Business Bureau.

I have only received three of the five suits I ordered over six weeks ago. They do not work for me, so I'll be returning them. I am still missing two of the suits from my order.

I have emailed five times now for various reasons (to get tracking information, start return process) and have not heard back. I emailed one more time today, which is the sixth email, and told the company I contacted the BBB.

They DID reply to me when I emailed initially to ask about 'try on' policy. I was reassured that I could try suits on and returns are free should items not work out. After that exchange, there's been no response from anyone.

Extremely frustrating and disappointing. At this point, it would have been more cost effective to buy a suit at Nordstrom. The prices of the five suits I ordered were around $160 in total... The three I have don't work and the other two have not arrived. My plan to save money backfired. Hah! Lesson learned.

I would definitely not waste your time or money with this company, folks.

This company is a total scam!! Bought in March and still waiting 3 months later for my package. Have gone back and forth asking for a refund. Please don't waste you time and money ordering from them. Don't know how they're still in business. Everyone is saying the same thing about them. Wish I read these reviews before I bought.

So disappointed, false advertising. They are not cotton linen. I pay for $85, but it only worth for $10. I should read the review before to buy from them. All the cloth not like the photo show on their website. It is scam.

I purchased a pair of pants and a dress from FRAY NYC. What I received is an absolute joke. The pants were supposed to have embroidered flowers on them. The actual pants had an iron-on vinyl sticker made to look like embroidery. The dress was unrecognizable as a dress. It was laughable how cheap looking everything was. The fabric was practically see-through. I contacted them for a refund and they offered me $20 of the $70 I spent with the excuse that return shipping would be too expensive. They did offer to send me the return address and to refund my money, but that was 3 weeks ago and they still haven't sent me the address. Liars.

3-5 weeks shipping is a long time to wait, but i was willing to wait. That said, it has been 10 weeks now, and nothing. They source and manufacture in Zhengzhou, China (bad sign), and the clothing is garbage quality according to all sources I have seen - if it arrives at all. Overpriced, low-quality, terrible customer service. They're polite in writing, sure, but they know as much about your order as you do. Do not order from this company. They may hide behind the guise of "small business uWu" but that means absolutely nothing in terms of quality, shipping, and price. Absolute garbage.

DO NOT ORDER FROM THIS COMPANY, COMPLETE SHAM. I received extremely shoddy clothing that barely resemble the items pictured on their website and still NO reply from the company when emailing them AT LEAST 6 TIMES to be given a refund. $120 completely thrown away, I'm kicking myself for not researching this company further before purchasing. DO NOT ORDER FROM THIS COMPANY!

I have repeatedly tried to get a refund. The response from Fraynyc is a clear indicator that this company is fake.

Wish I would have read your reviews before purchasing. They are a total scam. Blouse says linen and cotton. I did get it. Polyester and spandex. A piece of crap. Wish someone can shut them down!

If there is zero star, I will give them! I recently purchased products. From the website and pictures, products look beautuful and with high qaulity. Once you recieved it, it is a diferent story. I try to conact the company through their website and email many times, no any response. Let's see if they recah out to me and if I get my return. Washing your time, do not buy the product!

Quality is very bad! Looked very nice on the pictures, but is awful! Never will suggest to anyone

I was charged for a dress I never received
I can't get a phone number
They won't return my emails which have been many
I just want my money back at this point
It's been over a month and nothing
This company is fraudulent and terrible customer service

I finally received a response via email that my package had been lost in transit. They said they would replace. I asked for a refund. They did issue one. I appreciate that they finally issued a refund, but I would not personally order from them again.

Exactly the same crap as Amazon but double the price and took 4 weeks to ship! Came from China and was typical China $#*!.

Almost a month I made an order, and this is the time that I am still waiting for the order to arrive. They took the payment on time but didn't send the items. I would like to cancel my order but I don't know how because they already cash my payment.

This shop is a joke, I ordered a dress on Apr. 29,2021. This shop sent me an email and a text and said my dress has been shipped, so like any normal person I wanted to track my order, just see where, what state how close is it, but I could not find a tracking number, they only gave me an order number. Hmmm suspicious, than I downloaded the tracking they told me and nothing took me right back to the same site, ups, no fedx, nothing to track. This shop had no contact information but a website address, so I sent them an email and the told me a week later that my order was over sited and that they could send it out again but my weeks will start all over. Now 3-5 weeks. So I asked for priority mail they said no, than I asked for a refund May 21 and said it would be in my account in 2-3 business days its June 2 and I still don't have my money.

Bad quality, they do not follow return policy, do not buy! Never responded to my email to return items

Awful quality, customer service, return policy and they are a bunch of liars! DO NOT BUY from this company unless you enjoy throwing your hard-earned money in the toilet!

DO NOT ORDER! IF YOU TRY TO RETURN THEY KEEP THE ITEM AND MOST THE MONEY. WISH I WOULD HAVE READ THE REVIEW FIRST.