business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Florida
2 reviews
0 helpful votes
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Exceptional service
April 19, 2023

Exceptional customer service experience
My needs were met and the representative was very patient and courteous

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Stella,

It’s great to read your feedback about your experience with our Member Services Team. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

New York
1 review
0 helpful votes
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Package delivered to wrong address
April 19, 2023

I contacted Shoedazzle about my missing package so many times. No solution was made nobody really helped me. I called many time's finally they said they would reship my package. I hope my package comes this time!

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Chinyere,

Thank you for your honest feedback about your experience with our Member Services Team and your package. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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White animal print
April 19, 2023

My experience with shoe dazzel customer service representatives was great. As for the delivery
From Purolator was disappointing, very disappointing if I might say so. They leave my package
At my door without any notification. No phone, calls no email, no sms, no knock on the to say your package is here, sign for it. Delivery skills TOTALLY BITES…….

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Donnalee,

We appreciate you taking the time to share your feedback about your experience with our Member Services Team and our delivery. We appreciate you bringing this to our attention. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Louisiana
1 review
0 helpful votes
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Too big
April 19, 2023

The shoe didn't fit right they are too big and the toe part was way to small. But they are very pretty.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Corina,

Thank you for leaving a review about the merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

Texas
1 review
0 helpful votes
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Shoes
April 19, 2023

Shoes came on time loved the packaging they came in. Great fit

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Miranda,

We are glad to hear about your amazing feedback regarding the merchandise and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie

Louisiana
2 reviews
0 helpful votes
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Gorgeous
April 19, 2023

Beautiful shoes. They look great on, and I will be ordering again. Thank you!

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Leonette,

Wow! Thank you for the great feedback about our merchandise! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

Pennsylvania
1 review
0 helpful votes
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Products didn't fit
April 19, 2023

One was too small, one was just right, one was too loose.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for sharing your feedback about the merchandise's fit. We hear you, and we strive to provide the best service to our members. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Shoe size
April 19, 2023

I wear a size 9 and I ordered a size 9, but it's too big for my feet, so I can't wear the shoes.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Amdo,

We value your feedback, and we appreciate you taking the time to leave an honest review about the merchandise. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

Florida
1 review
0 helpful votes
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Always a pleasure!
April 19, 2023

Fit and style are perfect! Arrived as expected. Many styles were out of stock, so they are on my wait list!

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you for the nice words that you said about the merchandise and the delivery. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!

Best,
Bonnie

Pennsylvania
1 review
0 helpful votes
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Quality and Delivery
April 19, 2023

Very pleased with my order. The shoes were a great fit and quality of the product was excellent.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you for taking the time to share your experience with others and for leaving a review about your purchase and the merchandise. We’re happy that you’ve had a great experience with us!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Perfect
April 19, 2023

My shoes are perfect love the size and how comfy they are.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Stephanie,

We appreciate your awesome review about the merchandise and the fit. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Canada
1 review
0 helpful votes
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No regrets, great experience
April 19, 2023

I recently purchased two wedge sandles. They came fast and in good condition, one pair fit perfectly and are very comfortable but the other were very uncomfortable, overall very satisfied with my purchase and the shopping and return experience, I highly recommend this site and I'll definitely be shopping again.

Date of experience: April 19, 2023
Bonnie S. Shoedazzle Rep
over a year old

Hello Antoinette,

Thank you for leaving a review about the merchandise, the delivery, and our return process. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Illinois
3 reviews
0 helpful votes
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Snow Boots
April 18, 2023

I ordered (2) pairs of boots and was very pleased with my purchase and will shop again!
It's the CS agent that blew me and tried to challenge me…that's when you have to set the tone straight!…to inform them I'll rather speak with a higher authority and that'll be corporate

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Maria,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Georgia
1 review
0 helpful votes
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Wonderful as always!
April 18, 2023

Fast shipping never had a problem with anything I buy from them.

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Frances,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Canada
2 reviews
0 helpful votes
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Love my purchases
April 18, 2023

Always quick shipping and I always love what I get. Never any issues with sizing. I've been ordering

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Lori,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Oklahoma
1 review
0 helpful votes
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Can't loose with this site
April 18, 2023

I was so worried about ordering from this site, and o actually lived that I could track my order at every stop it made including the label making. And when I got my shoes they were exactly what they showed and they fit perfectly

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Nichole,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Indiana
2 reviews
0 helpful votes
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Just ok
April 18, 2023

After years of having a membership, my wife developed an issue with her feet. Had to go with prescribed footwear.

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Edward,

We appreciate the feedback you shared regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Illinois
1 review
0 helpful votes
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Shoedazzle dazzles me!
April 18, 2023

I love the selections in my size! The service is awesome!

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Regina,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Canada
1 review
0 helpful votes
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It was best experience. It was good really. It's correctly as shown in the pictures. True to size

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Himani,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Georgia
1 review
0 helpful votes
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Love my style in the shoes
April 18, 2023

Very stylish pretty and so comfortable to once on my feet I don't want to take off. I feel so beautiful in my shoes

Date of experience: April 18, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Patricia,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia