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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Good quality shoes and mostly true to size. I got one pair from shoe fab and they were not true to size ended up giving them away I only want shoe dazzle shoes because my feet are a true size 12 and I can't afford smaller shoes
I signed up thinking it would be a great way to renew my wardrobe. Boy was i surprised. After placing my initial order at the end of whatever month it was, i was then charged the 39.95 just a few days later as i fell in the 1st-5th date just that fast. I then had my money held on the account as a "credit" for almost 2 months before i found an item i was willing to spend 39.95 on. I could NOT use my credit on ANY promos during that time even though it was my money on the account and they ran a promo just about every week and NONE of them allowed credits. If i could have used my credits for the promos i would probably have stayed and let it build up on the account to make a large purchase to get more bang for my buck but sadly, you all dont operate in a way that is worth it for this customer.
Hello Angell,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I'm am very pleased with Shoe Dazzle and their products! I always get my shoes on time and they look exactly as the picture online! They have a great selection on shoes, purses and clothes and I love the discounts!
Hello Alicia,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
XO,
Ivy
Me gusta mucho y no dura demasiado para llegar, y traen todo correcto y limpio siempre le compro con ellos
Hola Dahiana,
ShoeDazzle promete proporcionarle productos más recientes, de marca y de alta calidad. Siempre estamos encantados de servir a miembros como usted. ¡Muchas gracias!
Gracias,
Ivy
LOVE THE STYLE FIT MATERIAL RECEIVED LOTS OF COMPLIMENTS PRICE REASONABLE WILL BE SHOPPING FOR MY SUMMER WARDROBE
Hello Carolene,
Thank you for trusting us and shopping with us. Shoedazzle is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy
I bought 2 shoes both size 7.5 and one was bigger than the other. I do not know how that is possible.
And the shoe that fit also had the buckle spoilt. It is a beautiful shoe but I cannot even wear it
Hello Anita,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I purchased a shoe about 3 months ago and it was too big! I was going to send it back but it was just too cute. On May 9th I noticed that the restocked the shoe! I was excited until I tried to exchange online and thru wouldn't allow it! I ended up calling and the were so nice to take it back I was beyond happy! Im waiting on it to get to Mr now and I have the perfect outfit for it! Love love love! Thanks shoedazzle!
Hello Mrs. Dee,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Shoedazzle. Happy shopping!
XO,
Ivy
Every time I receive a box from Shoe Dazzle I can't wait to open box try on shoes and feel my absolute fabulous.
Hello Beverloyn,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your DAZZLING items!
XO,
Ivy
My experience this far has been great. They really do what they say, and they have great sales. All the items I have received have been great quality. I am very happy I joined.
Hello Anna,
It’s great to read your feedback about Shoedazzle and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy
Ive ordered from shoe dazzle frequently. I love all of my shoes. The only thing is I always have to order 1/2 size bigger. Im normally a 7 1/2 I have to order all shoes in a 8 but they fit very comfortably.
Hello Kimberly,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Great product quality and prices. I have been a customer for about 9 years and will continue to be a customer.
Hello Sina,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
I ordered 2 pairs of shoes and I love them.
The color and fit is perfect.
Customer service was very helpful and I received my order in a timely fashion.
Hello Sharol,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Shoe dazzle has great selections and even great customer service
Thank you for making this exchange smooth and effortless.
Hello Maxine,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
I love Shoe Dazzle for having such a large variety and bigger shoe sizes, but they are almost immediately out of stock on the better shoes that are available on the site. In addition to running out of the good shoes rapidly, the add to waitlist button doesn't work for some odd reason. Also, you cannot combine VIP credit and other promotions. I think that's a load of bull. If you can take $40 out of my account each month, I should be able to combine deals. You either have to pay $39.95 for a shoe that is on sale for $20 at the moment (if you want to use your VIP credit) or pay the $20 for that shoe even though you have a VIP credit sitting right there! That's redundant to me. The company needs more flexibility with the way a VIP credit can be used and let us combine promotions. The shoes themselves are great on their own and I always get compliments on any shoes I purchase from this site. It's the VIP credit bull that makes me skip each month.
Hello Chantell,
At Shoedazzle, we pride ourselves on giving 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
I love shoe dazzle I shop easy and I enjoy the styles in the app. It's easy and convenient for my budget.
Hello Angelique,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I ordered a pair thinking it was going to be 13.95 it was but the next month they took out 39.95 when I called the company they told me it was in the print I told the guy who barely spoke english yeah your prints so tiny nobody can read it he did not give me my money back so i called my bank and got it back that way he was very rude and not willing to work with me
Hello Tennille,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I've shopped with ShoeDazzle before and this is not the same case. I can't even get an estimated date of when my shipment will be delivered and the tracking system sucks so far. I'm still waiting for my delivery with no idea whatsoever of when it will get to me.
Hello Noris,
We’re sorry to hear about your recent experience with Shoedazzle and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
I love the shoes I order and receive them in a timely manner. Will continue to order through ShoeDazzle when I can afford to.
Hello Rianna,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
Happy with all my purchases. I did purchase a pair of rubber boots that after wearing less than a dozen times have started to come apart at tha seam. But other then that I have a very happy VIP customer!
Hello Angel,
Thank you for bringing this to our attention—it will help us improve our operations and services. If you ever need anything, let us know! We’re available 24/7 by phone 888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
I give a10 to y'all I was very satisfied with my purchase. Yes I will definitely be back! I also will recommend you to my family and friends.
Hello Angela,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jamila,
Thanks for the shout out! We're glad you enjoy our unique styles. At Shoedazzle, we always try to provide the best possible service for our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone 888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.
XO,
Ivy