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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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They have the most amazing shoes at a very reasonable price. Love love their shoes. The shoes are very well made and comfortable. Love the month shoes you get to get a pair a month for 39.95
I love that there are so many shoes! Many of them I adore, some are not to my taste but there is truly something for every style! PLUS the convenience of online shopping and so far the fit and style recs have been right on point!
Hello April,
We are pleased that you have chosen our showroom here in Shoedazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
Huge variety to choose from. Styles for Everyone!
Thank You Shoe Dazzle!
I will recommend Shoe Dazzle to all of my Friends & Family.
Hello Nancy,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
I ordered 2 pairs of shoes and paid for 2 to 5 day shipping, on 5/20, I never received an email confirming my order or the tracking information. I finally logs In My account and tracking states I will receive my shoes on 5/29. I paid an additional $6.99 just to receive my shoes early, do I can have them for my trip... unfortunately they will not be here in time... I will be canceling my membership and I would not recommend Shoedazzle. Very unprofessional and their website is misleading. I will be reporting to the BBB.
Hello Mya,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Over-all the majority of the shoes and boots I've ordered are a bargain! The purses are very fashionable, and all of worn well, with little to no problems (zippers, etc). Shipping is good, the packaging is GREAT, and the what awaits you inside is fantastic!
Hello Debbie,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your Fabletics purchase! Hope to hear more from you in the future!
XO,
Ivy
They refused to assist me. I told them I had made two returns and they conveniently "couldn't see" them in the system. I ended up filing a dispute with my bank. I work in customer service and I have never treated a customer as poorly as they treated me.
Hello Marq,
Member satisfaction is always the number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I didnt want this item but had no choice because they charged my account for not skipping and wouldn't give me a refund. So now I'm stuck with a pair of shoes I dont like.
Hello Cheryl,
Thank you for your honest feedback, this is certainly not the kind of service we aim to provide. This feedback with us, it will help us improve our service. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
I have been very pleased pleased with the purchases I have made. What
I'm not pleased with is the fact that most of your prettiest outfits don't
Come in extra large!
Hello DonnaLyn,
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Our Member Services Team is always open to hearing feedback from you. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
Love love love this service and I'm soooo glad I decided to join! If you are on the fence listen do it! I've been contemplating joining and now that I've taken the leap I haven't been disappointed!
Hello Crystal,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
My favorite pair of shoes! And the price was well worth it. Very versatile and comfortable. They are very easy to walk in
Hello Candice,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
I absolutely love shoe dazzle! A good 75-80% of the shoes I wear come from shoe dazzle or their sister site. The sales can be really really phenomenal when you catch the right ones. I even killed it at dinner at STK in Atlanta a couple weeks ago with a gorgeous cocktail dress i paid $12 for! Got so many compliments that night. If you're on the fence, take the leap & sign up! You won't regret it! The best thing is really is no commitment, you can skip every month if you choose to.
Hello Bea,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
XO,
Ivy
I love the discounts that it gives us. Also it has fast shipping which I also love. It also has really cute clothes & shoes for every month.
Hello Ashley,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!
Best,
Ivy
I have purchased many shoes on ShoeDazzle and I love every one of them! They are made very nicely and most are very comfortable. First place I go when I need a shoe purchase!
Hello Dominique,
It’s great to read your feedback about Shoedazzle and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy
I cannot wear anything higher than a 2-inch heel and that is not a problem because the selection of shoes does not disappoint. I can choose from a boot to a sneaker or anklet to a dress shoe. Looking for clothes they have you covered, too.
Hello Patricia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
XO,
Ivy
Not my style. I cant wear really tall heels. I did buy my winter boots and am very satisfied. Shoes however I couldn't find anything
Hello Barbara,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I'm always satisfied with shoes I buy. Thanks so much for your good service. I will always buy shoes from shoe Dazzle as long as they are around. Keep up the good work.
Hello Carol,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
XO,
Ivy
The products are decent. They have no sole so my feet end up hurting, but I love the styles! When I need customer service, they're excruciatingly helpful and they're available anytime! However, I hate the fine print on their deals. I can't combine any deals, or they're only valid over a certain dollar amount, etc.
Hello Anne,
We would like to sincerely thank you for notifying us about your experience with Shoedazzle. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
I enjoyed the shoes they fit well and wore amazing thank you so much for everything...
Hello Asia,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Shoedazzle. Hope to hear more from you in the future!
XO,
Ivy
I do purchase quite a bit from your site but the one thing that keeps me from giving a higher rating is that you always include that magazine option in my cart. Give me the choice to add not to remove.
It makes me feel like you're forcing a choice I don't want.
Hello Angela,
Thank you for your honest feedback, we deeply appreciate your review to constantly improve our services. We’re sorry to hear about your recent experience with Shoedazzle! Let us make it up to you! A representative from our Member Services Team will contact you shortly to assist you.
Best,
Ivy
I've been a customer of ShoeDazzle for many years and I love the variety of gorgeous shoes at a reasonable cost!
Hello Shannon,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Martha,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy