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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Always fashionable and always a great fit! I never have to worry about the size not being right or fitting properly.
I like shoe dazzle. It's really frustrating going threw pages of items n putting them in cart to find they disappeared. So hopefully that will get fixed soon.
The quality of the shoes is not super great. The shoes are true to size and the variety is awesome. I wish some of the high heels were not so high. Overall, it's ok. Just remember to skip a month or you will be charged!
I've been subscribed to Shoe Dazzle for about 5 years now. The quality of their shoes has really gone down. The sizing isn't consistent and the materials are of EXTREMELY poor quality. I've tried to cancel my subscription but I've gotten no response from customer service. I used to recommend Shoe Dazzle to everyone now I'm not even sure I can wear my recently purchased shoes. I'm really unhappy bc historically the styles were cute and the prices reasonable. Not too expensive for the quality. Just not wearable.
Hello Cindy,
We truly apologize about your experience. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I ordered these shoes for myself and received so many compliments and my daughter loved them so I ordered her a pair for her birthday.!
Hello Crystal,
Wow! We're happy to hear that your daughter likes your order! Thank you for choosing Shoedazzle! We are happy to know that you love our products and services!
XO,
Nelle
Rep was very helpful and courteous, I would definitely recommend my family and friends to order from shoedazzle there products are of great quality for a great price and they ship really fast.
Hello Cynthia,
Great! Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Have a wonderful day!
XO,
Nelle
The button on my jeans feel off the first day I wore Than and the shoes didn't fit true to size. They are also unbelievably uncomfortable and poorly made. Not the first thing I've gotten that was just subpar.
Hello Jenny,
Thank you for bringing this to our attention! We're sorry to hear you ran into some quality issues and we'd like to make it up to you. Our Member Services team will be sending you a private message within 48 hours to assist you further.
Best,
Nelle
I like all the items in your website. Good items. Well choices of items I've selected. Thank you very much
Hello Rosa,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Nelle
I love shopping at ShoeDazzle.
You should see one of my closets. YAY
Hello Iriana,
Awesome! Thank you for the positive feedback! We are happy to know that you love our products and services!
XO,
Nelle
Just like shoedazzle a lot but when you want a refund on something, they either don't refund, or refund takes forever to get back to you, this is the only thing wrong. One other thing, some of the items do not look anything like the item you see online. That's a disappointment.
Hello Crystal,
Thank you for writing a review! We will use your feedback to improve our products and services to serve you better in the future. Our Member Services team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Nelle
These shoes were cheaply made and really hurt my feet.The material was not what I thought it was going to be
Hi Dollie,
Thank you for providing feedback about your experience with us. We always welcome the opportunity to improve our products and services. We’ll be sending you a private message shortly.
Best,
Cathy
I regret ever having signed up. If you have a lot of extra cash, fine. But you might consider donating it to people in need, instead.
Way too many emails all the time. Borderline harassment! I like knowing some information but i'm constantly receiving emails.
Hi Haylee,
Thank you for providing feedback about your experience with us. We always welcome the opportunity to improve our products and services. I will be sending you a message shortly.
Best,
Cathy
Don't always have my size in stock and sizes vary. Some fit well, some fit small, and it's too much of a struggle to return or exchange.
Hi Dahiana,
Thank you for writing a review and for your feedback. We always like hearing from our members and always welcome the opportunity to improve our products and services. Know that you can contact our Member Services team via phone or live chat for urgent concerns.
Best,
Cathy
Awesome, would recommend shoedazzle with friends and family especially satisfied with the store credits transfered to a giftcard than made possible for me to buy items offline free of shipping and handling
Hi Destiny,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Cheers,
Cathy
Love my purchase of black crossover bag and red and black leopard flats. I would recommend Shoe Dazzle to family and friends. My favorite new shopping site
Hi Catherine,
Thank you for such a wonderful review. We appreciate your time sharing how happy you are with your purchase from us. Your satisfaction is what we always aim for. Have a great day!
Cheers,
Cathy
I Honestly love the site, sometimes i can find unique items that I would not otherwise find in store, and This is the best customer service department I've ever dealt with. Their goal is always to keep happy, satisfied and loyal customers
I called with an issue on sizes and a return that was complex and was so happy to have a person that was able to return and reorder the items that were needed. This was a large change to a large order and the patience and attention to detail was something other service reps should study.
Hello Lori,
Thank you so much for the review. We appreciate the feedback and happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
I definitely recommend this website to anyone who likes shopping online and love shoes. This is one of my favorite websites to shop from. I am a VIP member and would say it's definitely worth it for $39.95 a month.
Hello Dinesha,
We value your feedback and appreciate your confidence in us. Counting you among our members is something for which we are especially grateful. Rest assured that we will continue providing unique and new styles for members like you. Have a fabulous day!
XO,
Ivy
This site is my happy place! I honestly love love love love love love shopping from this site. I recommend it to all my peeps. I am reminded daily of how amazing I look when I'm strutting my new threads and/or foot wear. I literally stopped traffic the other day. The only suggestion I have would be a "warming label" lol! Wearing the styles that I purchase from this site could be hazardous to others' welfare. The other day my boyfriend commented that I should be careful - due to the fact that the probability of my hot ensemble causing a 20-car pile up!
Hello Brenda,
Thank you for your support and for being among our best members. We value this relationship and promise to do our best to make it better. We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christina,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel