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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping with shoedazzle has been a wonderful experience. Great prices and a wonderful array of she and boot choices
The sales are great and customer service is extremely helpful, but the shipping is very slow. It can take over two weeks to receive a package. I'm also not a huge fan of FedEx and that's the shipping service you use.
Hello Jamara,
Thanks for writing a review! Your comments regarding our shipping service will help us know what we can do better. We hope you have Fabulous experiences with us in the future!
Best,
Daniel
Everything was intact and looking good in this order.
Hello Evelyn,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
XO,
Daniel
Good products but would like to see some shoes with lower heels but in the trendy colors and patterns.
Hello Josephine,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
XO,
Daniel
Not a big deal I just ordered boots and sweaters, I have been a customer of Shoe Dazzle for sometime now and I don't have any issues. When something doesn't fit or I don't want it is an easy return.
Hello Toby-ann,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
XO,
Daniel
Ordered two y'all pairs of boots. One is not the correct size and the other is extremely tight on ankle to where my feet are uncomfortable..
Hello Kristina,
We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Dean
I called in and a representative created a return label for me and processed the exchange for my boots. I only requested for wide calf the same boots. After a few weeks of the items being returned to the warehouse I still had no boots. I called and the next representative stated she could only issue a refund and not send the boots I wanted as they were no longer available. I have been a vip member over a year and this is terrible service I received.
Hello Daniela,
We’re sorry to hear about your recent experience with ShoeDazzle and we would love the opportunity to make it up to you. Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
I love that every time i buy something they show there appreciate with there rewards program its great i hope they never change it
Hi Danielle,
Thank you! We love hearing positive experiences from our members. We appreciate you taking the time to write a review! May your all days be blessed with the best.
XOXO,
Jane
The boots are really pretty comfortable! The bad news are that after I used them twice, the border started to peel off!
Hello Karla,
We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Dean
These are super cute. And true to the size! These are very nice looking with fitted jeans. I would definitely recommend shoe dazzle to my friends, this is my 8th purchase from here, and I've been please all eight times!
Hello Angela,
Thanks for taking the time to share your wonderful feedback with Shoedazzle. We take pride in giving the best quality of products and services for our dear members, and we're overjoyed to receive your compliments and appreciation.
XO,
Dean
I have been 100% happy all my purchases but if I ever had to return anything there was never a hassle. Customer service is very very helpful. I love this site so much, I shop there almost every week! I loooove Shoedazzle
Hello Jasmine,
The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!
XO,
Dean
The shoes are of good quality and I like the fact that if I can't fit it into my budget for the month I can skip that month without losing my membership
Hello Elaine,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Dean
Simple, easy. Which is great!. I will do it again and share my experiences.
Hello Alice,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
F your consider ordering from shoedazzle and you live within the hawaii area be careful as good as there things sound when you go to check out it gives you shipping options what it lacks to inform you that it only applies to 48 states and when you receive an email with tracking number stating your package will be delivered on 11/5... ONE MONTH TO RECEIVE IT IN HAWAII HOW RIDICULOUS IS THAT... so unless you dont mind 1 month wait then your all good other then that I wouldn't recommend this site to anyone.
Hello Pua,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I called into customer service to cancel my account and they stated that it's been canceled. I continued to receive emails so I called again to make sure it's been canceled, the representative assured me it has been canceled and that the emails are just promos. The following month I got billed for my account that was supposed to be canceled. Completely unacceptable.
Hello Mikaela,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I wouldn't recommend this site. They will only accept a return within 30 days and I have been disappointed by every pair I have purchased. The boots I bought broke the first and only time I ever wore them.
Hello Danielle,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I wonder if they ever have a really nice shoes in stock or if it's just for show absolute bull$#*! every shoe is sold out
Shoes fit great and they look awesome! I wear the earring everyday as well for a little extra bling to my work outfits
I may have aged out of ShoeDazzle. I'm 60 years old and haven't really found anything in a while. Then I ordered some wedges that fell apart on the 1st time out, which was disappointing. But I'll hang in there 'cause I loved it for nearly 10 years. Maybe gifts for the grandgirls.
Shoedazzle leaves a bad taste in my mouth! Company sucks! And too expensive! The first time you buy something you get a deal and after that everything is way overpriced for clothing and shoes! You can get merchandise for half the price somewhere else! Then after your first purchase, you're automatically being charged a monthly fee which I clearly didnt want to agree to. Not only I couldn't get my money back from all the monthly fees I was charged and didn't know and also didn't buy anything else during that subscription. I had no choice but to use up the money on your overpriced merchandise! The only thing that's going good for them is their customer service... Even their representatives knew Shoedazzle advertisements are deceitful and not worth the money! Scamming $#*! company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donna,
Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!
XOXO,
Jane