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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Love the look of the shoes, but as I'm walking the black tennis shoes tend Tobe loose and the shoe slips off. On the unite sandals, they seem to have a material that makes an air sound on every step.
Great service, amazing product, really fuels my shoe obsession
Hello Tamara,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It took less time for my shoes to arrive,,, like the new packaging
Hello Sonia,
Thank you for your remarkable review of our products and shipping process! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
Best,
Mary
I ordered my correct shoe size, but these came back a half size to samall.
Hello Dessie,
Thank you for writing a review! Your feedback about the product size is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
These shoes are really stylish. They fit really well.
Hello Amber,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Very quick and easy to order. Received the order very quickly.
Hello Karen,
We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I was able to get 2 pairs of shoes for under $20 total. Shipped and received quickly.
Hi Letitia,
Thank you for your amazing feedback about your shopping experience and the products that you purchase! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Love each pair ordered the price was even better! When inflation is every i can appreciate and love when my favorites are on a super sale.
Hello Deidre,
Amazing feedback with our promotions! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Not only are the shoes/heels amazing but so are the employees! You can't beat it!
Hello Alexis,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best
Renz
I Love the shoes I receive and they are very good plus the size is perfect. Thanks Shoedazzle
Hello Kachina,
We're so glad that everything worked out for you. We here at ShoeDazzle do our best to provide the best products to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I have been waiting over 15 days & still haven't gotten it. They have no idea when either.
Hello Rosanna,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered Some sale items and the shipment was cancelled
Hello Haley,
Thank you for sharing your experience with your order that was canceled. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Whenever I call shoedazzle to speak with a customer service the interaction is always on the plus side. My issue always resolves on that one phone call.
Hello Kerline,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Ordering is very easy and check out is just as easy.
Hello Brenda,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
I've ordered from Shoedazzle for nearly a year. I've only ever gotten 1 shipment incorrectly and it was only missing an item. They quickly corrected the error. I'm asked where I've gotten my shoes, accessories, or even clothing from and most are surprised when I tell them Shoedazzle. Great quality and fast shipping.
Hello Monika,
Thank you for taking the time to leave a review and your feedback regarding your order is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Me avisa sacado 49.95 de mi tarjeta pq yo no avia comprado nada en el mes de julio
Hola Casandra,
Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para contarnos su experiencia. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.
Mejor,
Ivy
I purchased the white hooded boot that was cute and comfortable. Heel was just the right height to be comfortable and feel sexy.
Hello Mik,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Very comfortable and stylish. I get a lot of compliments whenever I wear them
Hello Valarie,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I am going to attend a wedding in August and I plan on being a walking glitter ball. All of my items will make sure that I am sparkling bright.
Hi Nannette,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I love shopping with ShoeDazzle as a petite plus model I love shoes for different outfits and different photoshoots and of course for me to wear everyday. Shoedazzle shoes are so comfortable, I love the variety of color. I hope to work with shoedazzle one day
Hello Kamille,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Cecilia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit and quality of our products. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad