On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
I never received my order because shoedazzle uses an international delivery company (Canada) that would not allow me to update my address. My delivery was sent to my old address and I was never able to receive, change or return it. $120 just gone because shoedazzle support won't help with my order.
I love the shoes I bought except two pair are to small I need wide so I need return or exchange them but they are pretty look good on! Love them! Shipping was fast too! Very good now we need return 2 pair get right size.
Hello Gwen,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I'm a boot and sandal fanatic and Shoedazzle has all the perfect selections for me!
Hello Lisa,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
Great choices in the clothesing dept are wonderful, so happy I looked at what the clothesing choices, like them all!
Hello Jayne,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Order#: *******019
I ordered a pair of sandals and they are way too high. Your picture doesn't show them being that high and I paid almost $50.00 and can not even wear them.
I want to send them back and get my money back!
Hello Nghia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoedazzle is so fun. They have so many different styles. I love it!
Hello Brandy,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I've been a Shoedazzle customer for years, I always get a notification on the first of every month in my email letting me know that my showroom is ready so I know I have 5 days to skip the month if I don't want the system to charge the monthly credit or buy something in their selection that I like or want to get, always with a good shopping experience, a large selection of shoes especially for all tastes; the customer service has been incredibly good, when I need an exchange I always find an Agent with a good attitude and willing to help, at least it has been my experience throughout all these years.
Hello Liliana,
Your loyalty and support as one of our members are highly appreciated. Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I am a shoe fanatic and shoe dazzle is my best friend
Hello Andrea,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
This rating actually deserves a zero star rating and if it were possible that is exactly what I would rate it. I ordered shoes over a month ago and was sent a totally different pair of shoes in the wrong size. And then told the shoes I actually wanted were out of stock. I think this is insane and not to mention a huge inconvenience.
Hello Lakisha,
Thank you for sharing your experience of receiving an incorrect item. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I have had a membership with you for a few years now and I love the items that are there and looking for more new items to come! I would love to be featured as a model for the company!
Hello Tammie,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Got what I ordered quickly. The package was in good condition this time. Which was pleasing.
Hello Tessie,
Thank you so much for sharing your awesome experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Got replacement shoes and new order bundled together with free shipping
Hello Lingyun,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I loved everything. Super cute and comfortable. Sexy and versatile. Right on time for the summer festivities
Hello Khaleil,
Thank you so much for sharing your feedback regarding our products. We always strive to provide our members with the best styles. Have a fantastic day!
Best,
Allison
I've been a Shoe Dazzle client since the very beginning. I've never returned one purchase because I've been happy with everything, including when they added the clothes. Well packaged merchandise and timely delivery. Very please with all of my experiences.
Hello Melissa,
Amazing feedback with your experience here at ShoeDazzle! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Got super excited after receiving the shoes order. Put the shoes one walked for less then 5 min and the heel on the shoes broke on my way to the party
Hello Lina,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Bought the shoes for a special occasion. We're supposed to arrive 3 days before said occasion. They were finally delivered 1 week after. The shoes themselves are stylish and comfortable.
Hello Larry,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The dress was awesome and fits well to my figure. The cut is flattering, and I will add a sweater or a shrug to make another outfit.
Hello Linda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Great deals, I love the size details listed and difference.
Hi Maryam,
Thank you for your wonderful feedback! We're very glad that you enjoyed the promotion that we have. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Size 8/12 boots in a size 11box, other than that everything has been a great fit. I had to give 2 pair away as I waited too long for send back, straps are too tight. But I do like the shoes and I will be ordering another pair of boots hopefully they will arrive in my size.
Hi Erica,
We value our members, and your feedback about the product you receive is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I ordered sandals for my birthday a size larger just because I get swelling and have wide feet. Received the shoes right in time the plastic strap across the top was tight and uncomfortable, the ones around the leg were adjustable but the one across the top of the foot was plastic and tight. So I gave them to my daughter to save the hassle of returning them and decided to cancel because it's easier to go to a store for shoes that way I can try them on before buying them. The customer service representative was not understanding and almost forceful on making me keep the membership I said I am not going to pay monthly for something I am not gonna use. He offered discounts etc. I just didn't feel good paying almost 50 dollars a month when I would never use it or if I did it would be gift purpose and still not worth a membership.
Hello Niecy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you were not able to receive your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad