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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Quality not as expected and shoes are made cheap. E wouldn't purchase anything else from this company
Nice look & VERY PLEASED w/ my purchase!
I've received a lot of compliments on the style of my new sandals
Hi Karen,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
If there is a problem with the order, Shoedazzle, will do all they can to make things right.
Hello Peggy,
Thank you for the great feedback on our products! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Hope to hear more from you in the future!
Best,
Mary
MY shoes are beautiful, but they need to be exchanged to a size nine and a half I have tried to contact shoe dazzle on several occasions but to no avail. How can I get a return label to exchange them? Your email will not let me in please send me a label to my address thank you in advance. Also, can you let me know if you have navy blue shoes with a block heel?
Hi Lynn,
Thank you for sharing your feedback about an exchange! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
Great experience returning an item for a larger size. Fits perfectly
Hello Stacy,
We are delighted that you are satisfied with the services we offer. We are motivated to give our all because of you. Please know that we value you and thank you.
Best,
Allison
Site was easy to order items. Delivery on time with no problems.
Hello Martha,
Thank you for sharing your wonderful experience with our website. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope you have a great day!
Best,
Mary
Everything was good overall. Prices were good and all the shoes fit me well
Hello Valeria,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at affordable prices. Hope to hear more from you in the future!
Best,
Mary
Love love love shoedazzle. As a vip member the perks are really awesome and even if I don't use my member credit it never expires I can use it at anytime I love it
Hi Lesha,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
Everything was exactly as pictured and fit just as well.
Hi Rachel,
Thank you for the nice words that you said about the fit of the items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
3 things. Some shoes ok, some shoes easy break and third, even when you get size tight
Hello Tracey,
Thank you for writing a review! Your feedback about the products you purchased is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
So much to choose from and great sales always something new to choose from
Hi Robin,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
I just love shopping with u guys. And I love the shoes and the great prices.
Hi Shauna,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Very precise. Didn't have any trouble making my purchase.
Hello Tonya,
Thank you for taking the time to share your experience in purchasing our products. We’re happy that you’ve had a great experience with us!
Best,
Mary
Some fit as expected, while others were not good fit. I returned the ones that weren't good for my feet.
Hi Christine,
Thank you for sharing your feedback regarding how the item fits! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
I love the shoes that I purchased, and so do my friends! I shared the website info with them and expect they will be making purchases real soon.
Hello Ellouise,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope to hear more from you in the future!
Best,
Mary
I really liked my heels and they look absolutely stunning. The price was also cheap and I know if I was purchasing my heels from another website it would be very expensive. But the price blowed my mind. I'd recommend it to people. They are very good. The only problem I had was that it took them too long to deliver my purchase which is fine tho.
Hello Mobina,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Love the small heel and especially the Bling! Goes perfect with my outfit for my 50th Class Reunion in August!
Hello Theresa,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
While just browsing through the website had not planned to purchased but I found the cute little shoe I realized I needed! They are perfect! Heel is low, fits perfectly and they go with everything!
Hello Carol,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I was very satisfied with my shoe purchase, it came on time and quality was very good for the price.
Hello Carleen,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
Nice and high quality.
Prices are good too
Will buy again and again and again
Hi Jessica,
Thank you so much for your amazing comments about the style and the quality of the items that you purchased! It was a true pleasure to do business with you! We hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Dorothy,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the product size and quality. Our Member Services Team will contact you right away.
Best,
Allison