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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I ended with blisters because they run too big. I already wore them, so I can't return them or exchange…
They were delivered exactly when said great fit and they are just like In the picture
Hello Toni,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Speedy delivery. Very reasonable price! Will shop here more!
Hi Traci,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I have enjoyed shopping more at shoedazzle more since I became a VIP member in 2013. I buy everything from shoes coats jacket and purses from them their customers service is awesome shipping is always quick and well packaged their products have gained quality and style over the years reason I will forever remain a shoedazzler. Thank you shoedazzle
Hello Ayukndang,
We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
I placed an order and received the order but i did not like the shoes so I returned it. It's been like 20 days and i have not yet received my refund.
Hello Rishika,
It is with great regret that we received your feedback regarding the item that you return. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I wear a size 9 wide. These shoes were too big. Every time I walked, the shoes felt like they were going to fall off my feet. I had to return it.
Hello Constance,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
These heels made my look come together! Will definitely be purchasing again soon!
Hello Crystal,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products for every member!
Best,
Allison
Hi Lips C,
Thank you for your amazing feedback about your shopping experience and we're glad that you love how the items fit. We love being able to provide the products that our members seek and we really appreciate the time you spent sharing your experience. Have a great day!
Best,
Kim
Vraiment très satisfaite des produits je recommande le site régulièrement
Bonjour Sonia,
Impressionnant! Nous sommes heureux que nos membres apprécient les efforts que nous déployons pour nous assurer de fournir les meilleurs produits! Passe une bonne journée!
Meilleur,
Renz
Size was too small tried to do a exchange and online would not allow it to go through. Tried to call and sat on hold for 20 mins with no answer.
Hello Kayla,
It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love the shoes i purchased. I recommend buying from this website. The material is very good compared to the price
Hello Megi,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products we provide for our members. Hope to hear more from you in the future!
Best,
Allison
I have called customer support 6 times! Called On October 29th was told to call in Monday to get a refund of shipping cost and a reshipment. Called on Monday said no you have to call on November 2 if you don't receive it to get a reshipment! Called today as I was told and was told no reshipment and you have to wait 15 days to before a reshipment can be sent. Called FedEx. FedEx said its been 5 days and a claim needs to be opened. I told her Shoedazzle is refusing to send a reshipment because FedEx has the package.
Hello Nakiya,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love they shoes I just wish they give first time buyers long time to shop
Hi Robin,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Great shoes very good prices, my friends are very happy
Hello Derrick,
It is our desire to keep you satisfied with our unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
I can't see these boots being worth the 49.99 these are like cheap local DD shoes or Walmart even i really wanted to love theses shoes though …..
Hello Jacqueline,
We appreciate the feedback you shared regarding the items that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Shoes fit well definitely will be buying some more from them
Hi Layla,
Thank you for the kind words that you said about your shopping experience with us. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim
Tenia mis dudas respecto a la calidad de los artículos por los precios tan bajos, pero quede encantada cuando llego mi pedido, super lindos y de excelente calidad.
Hola Alejandra,
Gracias por dejar una evaluación. Siempre nos esforzamos por ofrecer la más alta calidad al precio más razonable. ¡Qué tengas un lindo día!
Mejor,
Renz
Shoes were beautiful but did not fit, they are bigger than their size, I cannot wear them.
Hello Manal,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
No direct way to do returning wanted a wide calf not regular
Hi Princetta,
Thanks for your effort in writing a review about the sizing we offer. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
The lady was very respectful and answer all my questions and solved my problem she also made me feel as if she was a friend of mine
Hello JaNyla,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Christiana,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth