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Shippn

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Arizona
1 review
1 helpful vote
Follow Stephen K.
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Shippn was great
April 7, 2025

I had a chance to order a prize from my favorite game show. I had to order it from the UK Ebay and had it shipped to a house, who quickly sent it to me. The communication was clear from the beginning. I want to use again. The teapot looks amazing.

Date of experience: April 7, 2025
Illinois
1 review
0 helpful votes
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I WAS IN NEED OF A PERSONAL SHOPPER FOR YEARS BECAUSE I LIVE IN THE USA BUT I NOTICED YEARS AGO THAT PLACES LIKE THE UK, IRELAND, FRANCE, ITALY AND CANADA USUALLY HAS EARLIER RELEASES AND EVEN BETTER COLOR-WAYS WHEN IT COMES TO FASHION, JUST AS I WAS ABOUT TO THROW IN THE TOWEL ON MY SEARCH I DISCOVERED SHIPPN AND AN ENTIRELY NEW WORLD HAS OPENED UP FOR ME WHEN IT COMES TO MY SHOPPING EXPERIENCE, SHIPPN IMO IS THE BEST THING SINCE SLICED BREAD.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
Follow Deanna A.
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Will never use again. The shipper place my item in a plastic bag to ship an item that will crush and tear. Common sense would have used a box instead. I shouldn't have to tell a shipper to use a box to ship a fragile item. Shippin needs to do a better job with explaining that you have to guide the shipper on how to ship your item. Also I don't get how they come up with a shipping price before it gets to DHL. I really think most of that fee is added on buy the shipper to pocket it. How does a light item that was placed in a plastic bag cost $300 to ship. I should have followed my gut and left it with the shipper. Now I'm out 300 bucks for a damaged product. Shippin response was terrible and basically told me at fault for not checking a tab that I did not know exist. Don't waste your money. For the amount of money they charge for shipping you might as well travel to the country to get it and make a vacation out of it. I will NEVER use this service again.

Date of experience: February 24, 2025
Shippn C. Shippn Rep
2 months ago

Dear Deanne,

We are sorry for the experience you had.

As we discussed with you through the platform, we ship the items in the same package as they arrive from the merchant unless an additional service is requested.

Since all our packages are insured, we advised you to report any damage to the product so that we can quickly open a claim with the shipping company.

As there was no damage to the product itself, only to the package, we still provided a partial refund as compensation.

We sincerely apologize for your experience. We hope our processes have been sufficiently clear as we explained.

Looking forward to seeing you again.

Best regards.

California
2 reviews
1 helpful vote
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New Delivery from Moe in Japan!
March 18, 2025
Updated review

Thank you Moe for everything! I value your prompt communication. You did a great job with the packaging. The item arrived in MINT condition! VERY HAPPY!

Date of experience: March 5, 2025

Omar in the UK delivered yet another great delivery through shippn! What's make this transaction even more important is that it required consolidation. Both items were securely packaged and quickly shipped! The package arrived in no time. Both items arrived in MINT condition! VERY HAPPY!

Date of experience: January 17, 2025

Omar dlid it again!
October 18, 2024
Previous review

Omar did it again! Omar delivered yet again! I don't know how many times Omar has assisted me. This time has been just as great as the others! Great, prompt communication! Super fast shipping! Item arrived exactly as described. THANK YOU

Date of experience: October 18, 2024

Shanize in PL
March 23, 2024
Previous review

I just received my first order through Shanize at shippn! The experience was so great I immediately placed a second order with her. Great job! Look forward to receiving my second order THANK YOU!

Date of experience: March 21, 2024
New Zealand
1 review
0 helpful votes
Follow Tom C.
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Ordered serveral Items and let it combine for transnational re-shipping. Unfortunately after the third time I used the service the administration intervented the communication with the host so that we couldn't communicate any necessary information regarding the items. Later on after the parcels where pretended they had been forwarded and are in transit, suddenly the parcels where stated as disappeared. After serveral requests for solving the problem, they only returned a fraction of the amount which had been spent in this case. They wrote that now further information can be given to the items and there whereabouts because they pretened they hadn't had any documents regading the items. This seems like a deceitful attitude and process.
The systems on the paltform needs urgent attention for updating it to a currently usable function, which actually should always be kept up to date.

The hosts where always very kind and offered the best services!

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Horrific! Do not use this service unless you're prepared to pay more than twice the price for your item. Service is very, very expensive and SLOW! I used the "Buy for me" service on 16 October to purchase Arcteryx trousers on sale for £199 (360 CAD). A day later, still no response and it was the last pair. A few days later Shippn charged £251.56 (300 USD) for the same trousers + £66 (86 USD) handling and shipping. That's £119 for using Shippn so far. I received another email to say that VAT had increased (no further explanation) and needed to pay a further £27.07 (35.12 USD). 13 days later on 29 October DHL contacted me to inform me that I need to pay £102 import duty and tax. This means paying £440.78 for £199 pair of trousers! Shippn will charge you for return shipping should the item be returned (in case of no payment/no response). They also kindly offered to contact DHL to have them dispose of the (£339) item for me.

Date of experience: October 30, 2024
Colorado
1 review
0 helpful votes
Follow Dinisha M.
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Shippn offers fast, reliable service. The hosts are polite and provide excellent communication throughout the whole process. The buy for you feature is a great hassle free option. I am happy with Shippn and plan on using their services in the future.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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I found an item I wanted that was ONLY available in Canada. What to do!? So I chose to use Shippn, and the experience was great! My items arrived unscathed and very quickly and my host was in continuous communication with me throughout the process. If you have a need like I did I recommend giving them a shot.

Date of experience: June 22, 2024
Canada
1 review
0 helpful votes
Follow Reine P.
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I got my package a few days later than anticipated. What bothered me though was the host had multiplied the weight of my package by 5. This cost me a lot of money. Maybe the hosts get paid as a function of what they bring in, and is this is how they make extra money doing nothing. Interestingly, my host Mr. Leonardo Ulivieri is a shipping expert.

In a nutshell, happy that I got my package, not happy that I was ripped off by a host with a 5-star rating on the Shippn website. Something's fishy as all their hosts have 5 stars but people like me who have actually used their services cannot comment.

Date of experience: July 15, 2024
Georgia
4 reviews
2 helpful votes
Follow I H.
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Item as described, communication was prompt, and shipping was fast. My complaint - I did not receive the 15% discount as stated on the site nor did I receive the 10% discount on the shipping fee as I was informed when I brought this issue to the host's attention.

Date of experience: May 31, 2024
Maryland
1 review
0 helpful votes
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Very Pleased With Shippn
July 2, 2024

Fast turnaround. Easy to use this service. Lots of communication along with way too. Will definitely use Shippn again when I need to order from a site or seller that doesn't deliver to the U.S.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
Follow Secondary A.
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They keep sending me thank you emails and not providing a contact location. This present is for my son's 8th birthday. I am disabled and have 3 kids. Upset and discouraged would express how I feel.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
Follow Kaitlyn L.
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Great experience!
April 27, 2023

I had a great experience with shippn! A bad friend stole a LTD edition watch of mine that was sold out almost all over the world! I looked everywhere to find a new one because it's the only nice thing I've really gotten for myself and was so proud of it. I finally found it available in Spain, but had no idea how to get it to the US. After some research, I learned about Shippn but was worried about the reviews, especially the "buy for me" option, but I decided to take the risk and I literally had my watch in a few days! I'm so happy and grateful! I will recommend shippn.com to everyone and would definitely do it all over again!

Date of experience: April 26, 2023
California
1 review
0 helpful votes
Follow Matthew R.
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I bought 20 sweatshirts from Arena which weren't available in Australia, for a team of Australian swimmers. The service was excellent and efficient. I had trouble verifying my Amex via the transaction statement but the support team at Shippn found away to satisfy themselves. The host was efficient and my package moved quickly thru their hands and onto myself with FedEx- all with good tracking. It's recommended and I'd use again.

Date of experience: May 3, 2024
Germany
1 review
5 helpful votes
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That was the first time I use a transportation forwarder for shopping from Australia to Germany. I've really liked their system, every member of Shippn talked me in a very kind way and got my package sooner than I expected. Thank you Shippn

Date of experience: May 12, 2017
Turkey
2 reviews
9 helpful votes
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Very good service
February 28, 2017

I used Shippn for shipping packages from the US to Israel. Used it for 3 times never encountered any problems. Packages reached to me in 2-5 business days as they said. Besides, it's so much cheaper than another forwarder companies.

Date of experience: February 28, 2017
Saudi Arabia
1 review
4 helpful votes
Follow A J.
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Used "Buy for Me" service and bought 2 Phones from Australia,

In addition to expensive rate, only 1 phone was delivered to me. They claim that Shipping company stole one of the phones, and they will communicate with them. It has been more than a month they didn't reply to me, and they ignore my emails. They didn't provide me with claim number.
Moreover, I paid for shipment insurance, and I didn't get anything back.
I lost +1,000 USD, I have proof and all communication with them.

Please try other websites for this service.
Regards,

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Great service!
April 8, 2024

This is the second time I have used Shippn and everything went smoothly with out any issues. This service is great for shopping overseas and especially at a store that wont ship to your country. I highly recommend it and will use their service again.

Date of experience: April 7, 2024
Illinois
1 review
3 helpful votes
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SCAM COMPANY
November 12, 2018

Super sketchy company. STAY AWAY! The customer service representatives have zero idea what they are doing and are straight up liars. They also do not respond to emails. Shippn has held my packages for weeks without explanation and would not ship them out after numerous calls. They still have 4 of my packages worth thousands of dollars! If my packages are not returned to sender (I provided them with return labels!) I will be forced to open a lawsuit against them for the cost of goods. Shippn is by far the WORST company I have ever had to deal with. I highly suggest looking elsewhere for a shipping company.

Date of experience: November 12, 2018
Shippn C. Shippn Rep
over a year old

Dear Matt,

Thank you for your comment. Our fraud department did not approve to continue processing your orders or reinstate the old orders.

We sent you several emails regarding the return of your items and as soon as we have received the return labels we have forwarded them to our hosts. As you have sent FedEx return labels and we do not have any partnerships with FedEx in Canada, we are not able to arrange a pick up from our hosts address. They will ship back your packages at their earliest convenience.

For any other questions/comments, we are always ready to help.

Shippn Team.

Maryland
1 review
0 helpful votes
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Amazing! Perfect service!
December 23, 2023

I ordered a favorite Tea from France and had the package shipped to my contact for Shippn and they were super timely, professional, reliable and quick! I can't believe it didn't take as long as I imagined. I received the tea in perfect condition! I will be using Shippn all the time!

Date of experience: December 21, 2023

Overview

Shippn has a rating of 3.7 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shippn most frequently mention customer service, great experience and perfect condition. Shippn ranks 19th among Shipping sites.

service
55
value
54
shipping
55
returns
26
quality
47
This company responds to reviews on average within 11 days