Shippn
Questions & Answers

Here’s what buyers have asked with answers from Shippn staff and previous consumers.

10
questions answered
0%
answered within 1 day
Answer:
Dear Linda, we were unable to locate your Shippn account or your order created on Shippn. We would be happy to assist you further if you could share with us your Shippn order number. Kindly, click the link to send us a contact form including your account information: https://www.shippn.com/contact-us
By Shippn C., over a year old

Answer:
Hi Aristoula, Our prices vary depending on the weight and dimensions of the package that you want to ship from Australia. You can check the prices from our website using our shipping calculator. Just put the estimated weight and dimensions on the related fields, the shipping fee will be calculated automatically. At the bottom of the pricing page, there are estimated weights of the products, it will help you to estimate your package's details. Kindly, you can reach pricing page through this link: https://www.shippn.com/pricing
By Shippn C., over a year old

Answer:
Hi Galia, You can cancel your order anytime you want, don't worry about it and your money will be refunded back. All you need to do is to fill out a contact form for your order cancellation and send it to us. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us
By Shippn C., over a year old

Answer:
Hi Tyrell. You can fill out a contact form for your claim and send it to us. Our customer service will handle it as soon as possible. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us
By Shippn C., over a year old

Answer:
Hi Riz. The package size that you mentioned is charged at 1 lbs, which is our lowest weight for shipping. You can calculate the shipping cost using our shipping calculator. Kindly, check this link to reach the international shipping calculator: https://www.shippn.com/pricing
By Shippn C., over a year old

Answer:
Hi Amina. You can choose one of our hosts in New Jersey. Kindly, check this link to see our hosts: https://www.shippn.com/shop-from-US
By Shippn C., over a year old

Answer:
Hi Amina. You can choose one of our hosts in the USA. Kindly, check this link to see our hosts: https://www.shippn.com/shop-from-US
By Shippn C., over a year old

Answer:
Hi Christina. We don't have any signup or setup fees. You can sing up for free and do a single transaction. Kindly check the link below to understand how to shop from any country with Shippn. https://www.shippn.com/howitworks-for-shoppers
By Shippn C., over a year old

Answer:
Hi Cynthia. Kindly check the link below to understand how to shop from Italy with Shippn. https://www.shippn.com/howitworks-for-shoppers
By Shippn C., over a year old


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Typical questions asked
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