Shippn Questions & Answers

Here’s what consumers have asked with answers from Shippn staff and previous consumers.

10 questions answered

20% answered in 1 day

Question:

Hi there i ordered some beach shoes on 4th february, still not arrived, order number 61112989, can you tell me how much longer they will be , regards

Answer:

Dear Linda, we were unable to locate your Shippn account or your order created on Shippn. We would be happy to assist you further if you could share with us your Shippn order number. Kindly, click the link to send us a contact form including your account information: https://www.shippn.com/contact-us

By Shippn C., over a year old

Question:

Hello, i would like to buy a top from a shop in australia and have forwarded through you to the netherlands, europe, how much are the costs, usually Hello, i would like to buy a top from a shop in australia and have forwarded through you to the netherlands, europe, how much are the costs, usually

Answer:

Hi Aristoula, Our prices vary depending on the weight and dimensions of the package that you want to ship from Australia. You can check the prices from our website using our shipping calculator. Just put the estimated weight and dimensions on the related fields, the shipping fee will be calculated automatically. At the bottom of the pricing page, there are estimated weights of the products, it will help you to estimate your package's details. Kindly, you can reach pricing page through this link: https://www.shippn.com/pricing

By Shippn C., over a year old

Question:

I am worried. i was charged, but the item i was going to buy was no longer available. shippn faq says use the cancel button, but there is none...

Answer:

Hi Galia, You can cancel your order anytime you want, don't worry about it and your money will be refunded back. All you need to do is to fill out a contact form for your order cancellation and send it to us. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us

By Shippn C., over a year old

Question:

How do i file a claim about a bad host? How do i file a claim about a bad host?

Answer:

Hi Tyrell. You can fill out a contact form for your claim and send it to us. Our customer service will handle it as soon as possible. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us

By Shippn C., over a year old

Question:

Hello, i'm riz from malaysia. how much estimated cost if i wanted a blue ray disc to be shipped to my country? the size as the normal disc case.t Hello, i'm riz from malaysia. how much estimated cost if i wanted a blue ray disc to be shipped to my country? the size as the normal disc case.t

Answer:

Hi Riz. The package size that you mentioned is charged at 1 lbs, which is our lowest weight for shipping. You can calculate the shipping cost using our shipping calculator. Kindly, check this link to reach the international shipping calculator: https://www.shippn.com/pricing

By Shippn C., over a year old

Question:

Hello i want to know what is the closest location to this zip code 10302 ? Hello i want to know what is the closest location to this zip code 10302 ?

Answer:

Hi Amina. You can choose one of our hosts in New Jersey. Kindly, check this link to see our hosts: https://www.shippn.com/shop-from-US

By Shippn C., over a year old

Question:

I want to ship from new york to saoudia arabia I want to ship from new york to saoudia arabia

Answer:

Hi Amina. You can choose one of our hosts in the USA. Kindly, check this link to see our hosts: https://www.shippn.com/shop-from-US

By Shippn C., over a year old

Question:

Is there a membership fee or monthly subscription or is it possible to do a single transaction?

Answer:

Hi Christina. We don't have any signup or setup fees. You can sing up for free and do a single transaction. Kindly check the link below to understand how to shop from any country with Shippn. https://www.shippn.com/howitworks-for-shoppers

By Shippn C., over a year old

Question:

Yes can you please tell me if you ship from italy to australia? the online store in italy do not directly ship to australia Yes can you please tell me if you ship from italy to australia? the online store in italy do not directly ship to australia

Answer:

Hi Cynthia. Kindly check the link below to understand how to shop from Italy with Shippn. https://www.shippn.com/howitworks-for-shoppers

By Shippn C., over a year old

Question:

Hi, i was thinking to become host, i live in ireland regards anita Hi, i was thinking to become host, i live in ireland regards anita

Answer:

Hi Anita, Hope everything is going great on your end! Well, kindly check our "Become a Host" page to get informed and don't hesitate to apply if fits: https://www.shippn.com/become-a-host Cheers! - Team Shippn

By Shippn C., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Shippn Questions & Answers

Hi there i ordered some beach shoes on 4th february, still not arrived, order number 61112989, can you tell me how much longer they will be , regards Hi there i ordered some beach shoes on 4th february, still not arrived, order number 61112989, can you tell me how much longer they will be , regards

Hello, i would like to buy a top from a shop in australia and have forwarded through you to the netherlands, europe, how much are the costs, usually Hello, i would like to buy a top from a shop in australia and have forwarded through you to the netherlands, europe, how much are the costs, usually

I am worried. i was charged, but the item i was going to buy was no longer available. shippn faq says use the cancel button, but there is none... I am worried. i was charged, but the item i was going to buy was no longer available. shippn faq says use the cancel button, but there is none...

How do i file a claim about a bad host? How do i file a claim about a bad host?

Hello, i'm riz from malaysia. how much estimated cost if i wanted a blue ray disc to be shipped to my country? the size as the normal disc case.t Hello, i'm riz from malaysia. how much estimated cost if i wanted a blue ray disc to be shipped to my country? the size as the normal disc case.t

Hello i want to know what is the closest location to this zip code 10302 ? Hello i want to know what is the closest location to this zip code 10302 ?

I want to ship from new york to saoudia arabia I want to ship from new york to saoudia arabia

Is there a membership fee or monthly subscription or is it possible to do a single transaction? Is there a membership fee or monthly subscription or is it possible to do a single transaction?

Yes can you please tell me if you ship from italy to australia? the online store in italy do not directly ship to australia Yes can you please tell me if you ship from italy to australia? the online store in italy do not directly ship to australia

Hi, i was thinking to become host, i live in ireland regards anita Hi, i was thinking to become host, i live in ireland regards anita

Can’t see your question? Ask to get answers from the Shippn staff and other customers.

Hi there i ordered some beach shoes on 4th february, still not arrived, order number 61112989, can you tell me how much longer they will be , regards

I am worried. i was charged, but the item i was going to buy was no longer available. shippn faq says use the cancel button, but there is none...

Is there a membership fee or monthly subscription or is it possible to do a single transaction?