Shipito

Writing this post as a warning to others considering using Shipito's service - make sure you check the rates of competitors first and be prepared to pay INSANELY high amounts for shipping based on "dimensional weight" (how physically big it is), as opposed to the packages actual weight.

When I was recently quoted ~$400 USD by Shipito to get my 8kg box from America to Australia, I almost fell off my chair. I then researched competitors like myUS, who I found have a drastically lower fee structure for shipping parcels with larger dimensions, as they disregard the dimensions up to a certain point and simply charge based on weight alone. For my parcel, they instead quoted me ~$150 USD, less than half as much as Shipito for the exact same DHL Express shipping service. Of course, Shipito will not allow me to pay to have my package sent to myUS for forwarding to Australia because apparently it is against their T&Cs for some reason... so now my package is now being held ransom at their warehouse until I pay the exorbitant $400USD to ship it out of the country.

Admittedly I should have done a bit more research before using Shipito, but I will take this as an expensive lesson. Despite reaching out to support, they haven't really been able to offer any sort of compromise/price match/discount as a show of good faith and suffice to say, I will never be using their services again. Do not believe them when they say they "offer the best competitive prices" - this is either incredibly circumstantial or just an outright lie.

Do not set up a mailbox with this company under ANY circumstances. They are a fraudulent scam company who are well known to US law enforcement. I was a very light user. Packages weighing under 200g sent to their mailbox are held hostage until the user pays 70USD upfront, they lie on the customs declarations regarding on the contents of the box,; a box weighing under 200g was listed at a value of 200USD - actual value 50USD - which resulted in a £70UK import charge and they refuse to post items which was cost less than 10 dollars unless you pay them £100. I have reported to both UK and US police forces and intend to take legal action against them.

They refuse to close down the mailbox and they refuse to delete personal information - including credit credits (which I cancelled) - but still have official ID, full names and addresses.

AVOID THIS COMPANY AT ALL COSTS

I wish there is 0 star, they donot deserved even 1. This is a real scan and pain is $#*!. Site told you it is very simply sign up a account and have your thing forward. After sign, ask you ID, credit card personal information, seriously? R you out of you mind, I will send my personal information to you this small online business, put my credit card at risk, maybe one day someone spent my credit $******* and I didnot know how and who. So I ask refund, as the previous review, they have difficult process, non responded, I ask paypal to refund.
And unfortunately my purchase has shipped out and this business has my package, that is a nightmare. It endless pain harassment, complex process. I still havenot my package ship it out. They might keep the package and re-sell. Just simplr forward a package but they made it very stressful and complex. I pretty sure who rate 5 start, it is their staff rate for themself. This is a real $#*! site.

It is scam, it shall close up. This business shall not online. I will report it yo BBS.

I am a resident in the United Kingdom emailing to contact you regarding a fraudulent theft by a mailing company called 'Shipito' which operates an international mail forwarding service.

Their business specialises in re-forwarding mail/parcels to international customers. Since using the service for the first time I have discovered hundreds if not thousands of people online who have fallen victim to this company and their illegal practises. They notify you of issues with your parcel, then proceed to charge additional storage time while they take up to 7 days to reply to support tickets.

I had an issue with my first parcel purchased from Ebay, they subsequently informed me that they would not send it out to me, so I requested a mail-out to the ebayer who sold the item (special request which was charged for) They have now since created additional barriers in order for me to get my parcel returned to the ebay vendor, they're requesting that I have someone collect from USPS which is impossible to do as a customer from outside the United Kingdom.

A quick check on their google reviews will show hundreds of people falling victim to the same issue I am having, that this company uses practises and behaviours to purposely tap customers and their purchases.

My Parcel is quoted to be at their local reception near your police station, however I have no ability to get USPS to collect it as they also waited several days to reply that the ebay return period is closing.

Please avoid this company, the say its setup is a complete trap. You; ll get charged at every point, even for refunds, for more storage time because they take ages to reply, then you simply get told to collect your own parcel despite paying for a special request

A ripoff, waste of money, waste of time, and my package is still not in Austraila

Got a pair of ski boots sent from a ski shop to Shipito. Based on all the poor reviews their were one or two good ones so i thought i might take a chance. Was easy to set up, box was sent to Shipito warehouse, and they tokk a photo and gave me options for shipping. They sent the box to Australia and i received it ok.

A week late i decided to get a ski jacket and ski pants and get it sent to Shipito Warehouse once again. They received it, and then it all started to go downhill.

First they wanted my credit card details, (I used Paypal the first time), then the credit card had to be verified, which they charged my account, then they wanted a copy of my PASSPORT, a copy of my DRIVERS LICENCE, a UTILITY BILL, all my credit card details and paypal details

They still have my package.

Just a complete rip off and waste of time.