Do not set up a mailbox with this company under ANY circumstances. They are a fraudulent scam company who are well known to US law enforcement. I was a very light user. Packages weighing under 200g sent to their mailbox are held hostage until the user pays 70USD upfront, they lie on the customs declarations regarding on the contents of the box,; a box weighing under 200g was listed at a value of 200USD - actual value 50USD - which resulted in a £70UK import charge and they refuse to post items which was cost less than 10 dollars unless you pay them £100. I have reported to both UK and US police forces and intend to take legal action against them.
They refuse to close down the mailbox and they refuse to delete personal information - including credit credits (which I cancelled) - but still have official ID, full names and addresses.
AVOID THIS COMPANY AT ALL COSTS
I'm sorry you had a bad experience. Please email me your suite number so I can look into what happened. Annab@shipito.com
With your suite number, I can also delete your account. I'm not sure what happened but we will delete your account when you are ready.