SHEIN UKReviews 44

I give Shein a two star rating because there clothes are amazing but some times they don't come what they look like and also it takes so long to come I ordered a package over three weeks ago and it has still not came I would really appreciate if it could come before Christmas as it is a Christmas present and at this rate is not going to be coming before Christmas I under stand that there is a lot of people who work for the post office on Strike and it is so close to Christmas but if no one works no one is going to be getting there orders

It is unfortunate and sad that I have not received the 1st package of the order I made on the 19th of November, 2022. Expected delivery date was 1st to 2nd of December. However, nothing was delivered.
I appeal to SHEIN to look into this to ensure i receive my package. I will provide the order number if required.

Judith

It has been one month I havnt received my product yet. Never gonna order again. Even no chance to consult with customer service. What a poor company it is!

After reading reviews on this site and Trustpilot I was very concerned about sending items back to Shein as I thought I would not have the goods but also loose my money. I returned 2 items on 10/09/22 and have received a full refund within a week.

Great, affordable casual, beach and footwear. True to size. Purchased 12/14 for a UK 14 and sandals size 38 UK5.

I ordered several dresses for the heatwave and I purposely order ones that were listed as stretchy fabric. 2 dresses have arrived, neither of which is stretchy. I have no idea about the remaining part of the order... still waiting for it. Disappointed.

Had a few items from Shein with no problems but the latest said it's been delivered but it hasn't very disappointed, I'm not saying it's the fault of Shein but don't trust some delivery persons.

I have no complain about Shein. The delievery time is a bit long, but otherwise i have ordered twice from them. Clothes are look like same as I ordered. The Quality is also good. I am very happy.

I have ordered a nice red wig and it is absolutely cool, just like described. It is a very good looking one and quality compared with the expensive human hair wigs... super happy about it. It came in time,

SHEIN is just the best online shopping experience I have ordered and enjoyed so many products. I have never seen so many beautiful and original items anywhere else and I am always very excited to receive them! Your service is great and if on the very rare occasion I need to return anything it is quick easy and trouble free. I am totally in love with SHEIN

Good quality goods.
I am very pleased with my purchases.
Although I read that it can take a few weeks for delivery from this company I decided it was worth the wait however my stuff arrived within 10 days which is brilliant.

AVOID THIS COMPANY. Too good to be true is the old adage that needs listening to before you hit the buy button. I don't know if Shein are intermittent scammers but if your tracking says delivered they will refuse to look at what has happened and make it your issue as in my case. Yes my package was delivered, but back to them. The post office confirmed that to be the case to me. The Post Office address was their local depo not mine - 150 miles away! The post office said that there had been a problem with my package so it never travelled further than the local area it was posted, the reason it was returned back to them. Here's why I am asking myself the question of the possibility of scamming. If they carry out this trick with 10% of their purchases, they are going to recoup a lot of money, firstly in the money paid to them and then as well as the goods returned to them for potential re sale. Their gaslighting of "It is delivered" is not good enough. I requested that they call the post office themselves. They did not. They were happy to leave it at "It's delivered". Thankfully, my pay agent took seriously the issue and did the research. Shein did not get away with it with me. I will never order from them again and advise others to be buyer aware. Please also look at the other reviews on TRUST PILOT. A large percentage under 1 star is about non delivery and people losing their money.

I ordered several times at SHEIN. Some items are poorly sewn, the sizes are sometimes different than stated on the website and I got some items which I have not ordered instead of the ordered ones recently. The later happened several times. It takes me each time hours of taking pictures and describing everything to them and then to reply (after up to 48 hours) to their messages. As a disabled person it is very difficult for me to post something which has been send wrongly or faulty back to SHEIN. I am an online shopper for the reason of first of all NOT having to go to shops with a disability. In one order of 3 items one item has not been send and two were of a very poor quality. I reported it to SHEIN and they expect me to send an item back as a disabled person to get the full refund. Although I have not made the mistake of sending faulty or wrong items.

I have tried and tried to get the returns address to send items back
Please please help, l can't afford to loose my money

I recently completed a mini haul on SHEIN and found such a beautiful bag (see attached)! The pearl detailing is gorgeous! The price was £13.49 and I definitely think I got a lot for my money. The bag can be worn two ways, as a grab bag, using the pearl handle or as a cross body/shoulder bag using the gold chain that is detachable. To be honest I always find SHEIN's bags to be so lovely and always worth the money. There is always the concern that buying a bag lower in price might mean you end up with a bag that just falls apart or has really low quality, but I think SHEIN get the balance right. You can always get a cute bag without having to spend loads.