Great, affordable casual, beach and footwear. True to size. Purchased 12/14 for a UK 14 and sandals size 38 UK5.
I recently bought a blouse. Delivered on time, photo looked more sofisticated, but still good. Would buy again
I requested a return within the allowed period and received a return label valid for 30 days. However, when I tried to return the items, the code was invalid. SHEIN then claimed my return period had expired, despite my request being on time.
Their customer service was unhelpful, simply pointing to their policy instead of resolving the issue. Had they communicated properly, I would have returned the items sooner. Now, I'm stuck with unwanted items due to their misleading process.
Disappointing experience. Be cautious when ordering from SHEIN!
Overview
SHEIN UK has a rating of 1.8 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SHEIN UK most frequently mention customer service, poor quality and tracking number. SHEIN UK ranks 1687th among Women's Clothing sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members