Sharper Day

I wish I had looked at reviews prior to purchasing these sandals. As I have read the multiple reviews written here, I have fallen into the same trap they did. The sandals took more than a month to arrive. The top material was too large to secure my foot. Consequently, when I walked, my foot/toes slide forward and off the end. They asked me to send pictures of the size of my foot as well as a video of me wearing them. After reviewing my pictures & video, Their comment was that it fit normally! My toes went over the end of the shoe, and they are still brand new! Can you imagine what they will look like if I were to continue to wear them & break them in? My whole foot would be off the end! BAD PURCHASE, Terrible concern for customers.

Like one of the other reviewers, I also saw the ad on Facebook and ordered the sandals that looked good. When the sandals arrived the chemical stench was horrible! I left them outside for a few days before even trying them on. I could already tell these were a very poor quality for a $50 sandal - very large stitches and the leather was so thin, it 'folded' down onto the sandal. (See photo) I emailed the company and complained about the bad smell and the lack of quality and comfort. They said they would reduce the price by 15%. I replied I didn't even want them at 50% reduction. They replied I could send them back... to Vietnam! Cost? $36! I decided to put them in my donation box for the poor! I sent them the photo as well and explained that the shoe on the right or top is my 5 year old sandal I purchased at the walking store for $100 and the bottom is their sandal at $50 but they said these two were not comparable! And I couldn't agree more!

I purchased a pair of sandals from this company, and after 45 plus weeks received them in the wrong color. I attempted to make arrangements to return them and kindly indicated they were the wrong size when in fact they were ugly and a different color than I ordered. I was then advised to take a picture of them next to a ruler to show the length and a video of them on my feet. So, I turned it over to PayPal. Next, I was given an address where I should return them, and was advised that I would have to provide a tracking number. To return these ugly shoes to Vietnam was going to cost $116.00. Guess I will have to eat this one.

O stars - these guys are a rip off. I purchased a tablet for my son to draw on. They advertise it as a way to keep them less interested in your cell phone for young kids. First of all it came in another language so I have no idea how to use it. It's total garbage from China and when I complained to customer service and told them I wanted to return they wrote me back saying... oh you are silly your child will love it, all our American customers do, you just don't know how to use it because it's in another language? Ugh I'm so annoyed and highly recommend you DO NOT ORDER anything from them it's a scam

Many complaints:
1. No mention of location of company in China (see advertising on Facebook, mainly with non-Asian actors)--only time you notice is when you realize your package isn't coming for months.
2. Unclear "cancellation" policy: they mention clearly that you can cancel within 6 hours, but only after reading other complaints online did I see that they charge a 30% restocking fee if you cancel. Effectively nullifying the cancel.
3. I placed my (re)order, after receiving confirmation of the 30% charge on March 13, when I received an email that "processing"my order will take up to 10 days. According to the tracking information, it took 16 days, and the order is currently still in China (4/2/2019).
4. Avoid this company if you can

I ordered shoes via Facebook. I should know better. Terrible customer service, cant talk to anyone. Customer service voice is computer generated. However, I never received shoes that I ordered. So I disputed with my cr cd company June 8 and money was returned. Low and behold the shoes arrived 30 days later. They are cheap, too big and too wide and sole barely bends. They do not look as good as they look on ad. Now what? I can return but where? I will just place them in the back of my closet and leave until someone calls me to have them returned.

I wrote to the company asking them to please advise when one of my sandals completely fell apart when it started to rain. The strap came out from between the toe and out of the shoe and left me to stumble in a parking lot. I had worn them one month.

They responded: "Thanks for getting back to us. As clearly stated on our website, the period of time that we accept any complaints about the product's quality is 15 days from delivery. Unfortunately, this trouble-taken time has expired in your case so I'm afraid that your request for a full refund or replacement will be declined. I hope to receive your kind understanding in this case.If you have any questions or concerns, please do not hesitate to contact us. We are always happy to support you!"

I cannot predict when a rainstorm will happen after purchase, but the fact that I asked for advice to which they blanketly offered that they are always happy to help yet not to stand behind their product is outrageous.

I feel I should report Sharper Day to the Better Business Bureau. A shoe that cannot be worn in the rain is shameful at any price and is dangerous.