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pat h.

Contributor Level

Total Points
112

1 Review by pat

  • Sharper Day

8/1/19

Three Color Stitching Sandals are very poor quality & fit. After dealing with this company for 5 weeks trying to get a refund because they smelled, were poor quality & didn't fit properly (my foot slid right out the end even though the base was the correct length for my foot). They kept asking me to send them pictures & videos, measurements, emails, etc. but they kept coming back with one excuse after another not to refund my purchase price. They would not honor the website statement of "100% satisfaction or full refund". They do not adhere to this statement. After 5 weeks of back & forth emails my choice was to accept a $9.00 refund & keep the sandals that don't fit or send them back to Viet Nam at my expense the cost of this would be more than 50 or more pairs of these sandals. Guess this resolution is their way of getting out of agreeing to a refund. So much for customer satisfaction guess I am out $49.58 minus their ridiculous credit of $9.00. I was going to donate them to a charity but they are such a piece of junk I won't be doing that, they are heading to the trash. Guess they won the battle since I also will not waste anymore of my time with this company. N Please be aware that they won't deal with customer satisfaction! My rating is ZERO!

pat Has Earned 12 Votes

Pat H.'s review of Sharper Day earned 12 Very Helpful votes

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