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The company has garnered a mixed reputation among its customers, with notable strengths in its user-friendly interface and the availability of a diverse range of advertisers. However, significant concerns overshadow these positives, particularly regarding transparency around fees and a lack of responsive customer support. Many users report frustrations with unfulfilled promises of sales and commissions, alongside difficulties in contacting support for resolution of issues. Overall, while some customers have experienced success, the prevalent sentiment leans towards dissatisfaction, highlighting a pressing need for improved communication and accountability within the company's operations.
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I was an affiliate for 15 years and without notice, without reason and without any recourse they banned my account out of the blue. I did nothing wrong so I'm completely dumbfounded as to why they would do this. They are under new ownership (Awin) and I've heard nothing good about them. Do not use this affiliate network, there are dozens more that are more honest, professional and reliable.
Is ShareASale a Scam? A Critical Look at Affiliate Networks and Their Practices
In the world of online affiliate marketing, ShareASale is a well-known platform that connects merchants with affiliates, allowing the latter to earn commissions by promoting products and services. While ShareASale boasts a large network and many success stories, there are serious allegations and complaints that paint a much darker picture. Numerous affiliates have reported experiences of being unfairly treated, with some claiming that ShareASale's practices border on fraudulent, leading them to believe that they have lost millions of dollars to the platform. But is ShareASale really a scam? Let's explore the concerns in detail.
The Rise of Affiliate Marketing and ShareASale's Role
Affiliate marketing has exploded over the past few years, with many people seeking ways to make money online by promoting products or services. ShareASale is one of the largest and most recognized platforms in the industry, hosting thousands of merchants and affiliates. By signing up, affiliates can choose from a wide range of merchants to promote, earning a commission for every sale or lead they generate.
At first glance, ShareASale appears to be an attractive opportunity. However, the platform has attracted increasing scrutiny due to a growing number of complaints from affiliates who feel they have been taken advantage of.
Allegations of Unpaid Commissions
One of the most common complaints affiliates have against ShareASale is that they are not paid for the work they do. These affiliates often report months of effort, generating significant traffic and sales, only to be told that their commissions have either been delayed indefinitely or denied altogether. The lack of transparency surrounding these issues has fueled the belief that ShareASale is more interested in keeping the money for themselves than paying their affiliates.
Delays in Payments: Many affiliates claim that ShareASale's payment system is inconsistent, with payments often delayed for no clear reason. For those who rely on their affiliate earnings to support their businesses, these delays can cause significant financial hardship.
Unexplained Cancellations of Payments: Worse still, some affiliates have reported that commissions were outright canceled without explanation, leaving them high and dry despite having fulfilled their part of the bargain.
Customer Support Failures
Another recurring issue among ShareASale affiliates is the lack of customer support. When an affiliate reaches out for help regarding payment issues, technical difficulties, or even general inquiries, they often encounter slow responses, unhelpful answers, or no response at all. This lack of support is particularly troubling for affiliates who are trying to resolve urgent payment disputes.
In many cases, the affiliates' emails and calls are ignored or dismissed with generic responses that do not address the root of the problem. This has led many to feel that ShareASale is simply not interested in resolving their issues and that affiliates are left to fend for themselves.
SHAREASALE is a multi million dollar company with a entire staff that's trained to rob people take million of dollars and not assist 80% of there customers are not properly set up or have the code set up anytime you call they wont assist with a actual agent and only do a bunch of GENERIC BS Emails with Zen Desk...
I would say Sharsale Is the Largest Internet Scammer Affiliate Program On the Internet.
WHAT A JOKE SHAREASALE TOOK OUR MONEY THEN KICKED US OUT BECAUSE WE KEPT ASKING FOR SUPPORT TO IMPLEMENT THE TRACKING CODE WHAT A HORRIBLE COMPANY EVERY STAY FAR AWAY ILL POST 10 REVIEWS DAILY UNTIL MY ACCOUNT IS RE OPENED.
SHAREASALE SUCKS THEY ARE THE WORST AFFILIATE PROGRAM OF 2025 THEY DONT PICK UP WHERN THEY DO ITS A GUY NAMES JERRY WHO SAYS I CANT HELP YOU THERE ENTIRE SYSTEM IS ALL ZEN DESK, DIAL PAD AND BS LAYERS THEY DONT WANT TO HELP THERE CUSTOMERS ITS A CTIME THERE EVEN ONLINE, Probably the owner Brian Littleton does not care about any of his clients!
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I have been trying to complete 30 thousand dollars in affiliate fraud as a merchant that happened when we had a change in employment and leadership in our company. In the transition of our employees roles and responsibilities over the course of a week the affiliates were not being as carefully reviewed on our end. Only 7 or so fraudulent affiliated were accepted but the issue caused around 30K in fake sales that soaked up time on the fulfilment and supply chain allocation end as well as the countless hours to go and void each individual transaction after confirming with in our shopify system that the order was in fact returned or fraudulent. Because there is no real customer service and you have to redirect outside of your profile account to even file a ticket, it takes forever for back and forth and there is no notification to tell you you have a response you just have to go check it no matter what, terrible for work flow. I have asked 5 times for a phone call because I cannot get someone to answer their listed number. Today finally I was given available times they could schedule a microsoft meeting, still cant hop on a call. We have currently 7K is returned commissions that I don't know if those funds will get returned to us or if we have to file a suit against them for these funds that were auto billed during the affiliate fraud and not returned but are now showing as a credit to pay out other affiliates. Do not use Share a Sale they are terrible for merchants and they seem to have no accountability for the affiliates they give accounts too which I would think would affect actual affiliates negatively as well.
Despite having my own websites and a registered company they told me I was not qualified. I don't run any adult websites so I don't understand why I did not pass a quality review and know where they tell you the reason behind their decision or perhaps the company is registered to a black individual I don't know. But without transparency you would have to question a company's decision but they're not the only affiliate so move on to a better company one that doesn't play games.
Upon applying just got a "no" from a "Peyton" who then later blocked my email upon asking why.
Acceptance of the Application Form is subject to the sole discretion of ShareASale.com Inc., of 15 W. Hubbard St. STE 500 Chicago IL *******, an AWIN Group Company ("ShareASale"). Acceptance or rejection of the Application Form will be notified to the proposed Publisher by email.
ASK YOURSELF PROFESSIONALLY:
Do you want to do business with people who don't have the decency to explain themselves and are reluctant to further assist with their own product?
After finally getting approved to be on it, I got two sales. Then, before they would allow me to pull my money out, they declined my account. They do not care about the small guy trying to make a few bucks. They are thieves. Doubt that they will read this, but stay away from this company unless you are a big company.
Wast of money, theres a reason the set up fee is non refundable. Didn't get one sale in about 5 months of accepting every affiliate.
Run as fast as you can from this company and anyone who recommends it. All they do is promise what they cant deliver and then refuse to let you cancel or refund the funds they continue to charge you with. CROOKS. Also if you happen to catch any of them on the phone all you will here is "i dont know"
What?
Run as fast as you can from this company and anyone who recommends it. All they do is promise what they cant deliver and then refuse to let you cancel or refund the funds they continue to charge you with. CROOKS. Also if you happen to catch any of them on the phone all you will here is "i dont know"
What?
This site has nothing to offer besides endless coupon websites. People were already going to purchase your product without this website. Save your money and use a free shopify plugin and find your own affiliates this platform was a huge waste.
As a brand, we were with them for over a year and didn't see a single sale or any quality traffic driven by the affiliates on the platform, the vast majority of which seemed to be low quality coupon/discount type sites. They charge a significant upfront fee, and then monthly account fees even if they are not bringing any revenues to you. Wish we had never joined. Would not recommend.
This company will charge you $650.00 upfront fee and they do not discuss any other fees but you keep getting charges to your account for no reason at all. It is impossible to get anyone over the phone and there is no live tech support. Big Rip Off. Stay away!
This is just a typical scam where they make you think and see that you are making money and when you try to cash out thats when they will hold or freeze your money dont bother guys i almost got sucked into this before looking farther into it from everything ive gathered its a scam
I had sales under the merchant Stylevana but did not get any commission. Opened tickets on all of them and was told they would get in touch with stylevana but heard no more. Kept requesting information and got nothing. They then closed all tickets without being resolved. Not happy at all.
Sign up was easy. Everything worked as expected. The setup fees are quite high though. I do recommend
I have been trying to get a hold of someone from there company for weeks but it seems they are dodging me. I just want some assistance with my account but I haven't spoke with anyone yet after making several tickets. I am probably going to do a chargeback unless they give me a full refund.
Waste of time. I've had one link that has been clicked nearly 200 times. It's an affordable shake product. And they're telling me - NOT ONE sale result. I've had many others clicked on. On my social media account, I have one post with over 200,000 views, 900 website clicks and 360 saves - but from that - not one sale/pay out.
The only reason I gave it 2 stars is because it's free to use (no membership) and the interface is easy to learn. But you don't make ANY MONEY.
I signed up a few years ago which I was premature in having things in order. They did a system upgrade around 11 months later which my account was gone. They would not acknowledge I had already paid and signed up the account and gave me the runaround. They would not provide a new account or refund me for my old account. Service and Support were dismal in all cases and I got scammed out of money.
Horrible experience. I tried to change the category of my store after paying like $700 and they said I cannot. Waste of time and money. Terrible company.