I have only ever had excellent experiences with this company. Great communication, payment on time, easy-to-use platform.
I joined shareasale many years ago, because it was parasite-free unlike the other big networks at the time, cj and linkshare. I liked the merchants on the network and used to make regular sales. I never made a lot of money but I usually got a check.
Then, it seemed like everything just stopped. No sales at all, no matter how I promoted or how many clicks were registered. So I went away from shareasale (and all affiliate marketing) for a while. A few months ago, I decided to try shareasale again. I added tons of very, very targeted niche links and banners. I joined one company selling ADHD supplements and made two nice sales in the first week. I was encouraged. Then, nothing. And I mean, NOTHING. One day, I registered over 400 unique hits to various merchants, mostly to an audiobook account. NO SALES. Then, those hits just stopped too. So, I moved the main links off my homepage, since they didn't seem to be helping me anyway and clicks were way down from the first few days. Since then, my hits have gone down because I removed those links from my homepage. Even so, I'm still registering some hits every day but no sales.
I feel like something is not as it should be. I don't know how to get to the bottom of it. There is really no way in shareasale to verify whether or not sales have happened through my id. I just feel something is wrong. So... considering removing all the shareasale links again. I'm sad about it because there are several merchants in that program that I really like and would like to promote their products. I plan to leave links up for another month but after that, unless something changes, I will regretfully leave shareasale promotions once more.
ShareASale has a rating of 1.8 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShareASale most frequently mention and customer service. ShareASale ranks 176th among Affiliate Programs sites.
Neva - I responded to your contact as well, I'd be happy to look at this specifically on your account if you want, I left my email address in that comment field.