• ShareASale

Overview

ShareASale has a rating of 2.11 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShareASale most frequently mention customer service problems. ShareASale ranks 77th among Affiliate Programs sites.

  • Service
    11
  • Value
    10
  • Shipping
    3
  • Returns
    5
  • Quality
    7

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
1
See all photos

What reviewers want you to know

Positive highlights

  • I work with programs in multiple affiliate networks.
  • I've been a full-time affiliate marketer for over 10 years and am so confused at the number of negative reviews.

Critical highlights

  • So I went away from shareasale (and all affiliate marketing) for a while.
  • Pepperjam is a better affiliate program that actually cares!
How would you rate ShareASale?
Top Positive Review

“Good but a bit pricey”

Ori B.
5/20/21

Sign up was easy. Everything worked as expected. The setup fees are quite high though. I do recommend

Top Critical Review

“Not genuine”

James D.
12/18/23

Despite having my own websites and a registered company they told me I was not qualified. I don't run any adult websites so I don't understand why I did not pass a quality review and know where they tell you the reason behind their decision or perhaps the company is registered to a black individual I don't know. But without transparency you would have to question a company's decision but they're not the only affiliate so move on to a better company one that doesn't play games.

Reviews (82)

Rating

Timeframe

Other

Reviews that mention popular keywords

affiliate marketing (9) affiliate networks (6) 10 years (3) affiliate program (6) 5 years (3)
Thumbnail of user connectquickly
1 review
0 helpful votes
December 18th, 2023

Despite having my own websites and a registered company they told me I was not qualified. I don't run any adult websites so I don't understand why I did not pass a quality review and know where they tell you the reason behind their decision or perhaps the company is registered to a black individual I don't know. But without transparency you would have to question a company's decision but they're not the only affiliate so move on to a better company one that doesn't play games.

Thumbnail of user clairew368
1 review
0 helpful votes
January 11th, 2024

I have been trying to complete 30 thousand dollars in affiliate fraud as a merchant that happened when we had a change in employment and leadership in our company. In the transition of our employees roles and responsibilities over the course of a week the affiliates were not being as carefully reviewed on our end. Only 7 or so fraudulent affiliated were accepted but the issue caused around 30K in fake sales that soaked up time on the fulfilment and supply chain allocation end as well as the countless hours to go and void each individual transaction after confirming with in our shopify system that the order was in fact returned or fraudulent. Because there is no real customer service and you have to redirect outside of your profile account to even file a ticket, it takes forever for back and forth and there is no notification to tell you you have a response you just have to go check it no matter what, terrible for work flow. I have asked 5 times for a phone call because I cannot get someone to answer their listed number. Today finally I was given available times they could schedule a microsoft meeting, still cant hop on a call. We have currently 7K is returned commissions that I don't know if those funds will get returned to us or if we have to file a suit against them for these funds that were auto billed during the affiliate fraud and not returned but are now showing as a credit to pay out other affiliates. Do not use Share a Sale they are terrible for merchants and they seem to have no accountability for the affiliates they give accounts too which I would think would affect actual affiliates negatively as well.

Service
Value
Quality
Thumbnail of user tomm992
1 review
19 helpful votes
April 10th, 2020

Waste of time. I've had one link that has been clicked nearly 200 times. It's an affordable shake product. And they're telling me - NOT ONE sale result. I've had many others clicked on. On my social media account, I have one post with over 200,000 views, 900 website clicks and 360 saves - but from that - not one sale/pay out.
The only reason I gave it 2 stars is because it's free to use (no membership) and the interface is easy to learn. But you don't make ANY MONEY.

Tip for consumers:
Don't use it. Don't waste your time with affiliate marketing unless it's a website that gives advice on how to do affiliate marketing. i'm convinced, unless you're a celebrity, no one will buy anything from you. Waste of time. my site is www.thefeistyorange.com.

Thumbnail of user aftabg
6 reviews
35 helpful votes
December 12th, 2023

They are just trash, waste of time and absolutely useless, they think they are smart but such a big losers.

Products used:
They don't let me

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenspangenbergtax
1 review
2 helpful votes
July 13th, 2023

After finally getting approved to be on it, I got two sales. Then, before they would allow me to pull my money out, they declined my account. They do not care about the small guy trying to make a few bucks. They are thieves. Doubt that they will read this, but stay away from this company unless you are a big company.

Tip for consumers:
Don't sign up with this company

Products used:
I was an affiliate

Service
Value
Thumbnail of user waynef28
1 review
0 helpful votes
August 11th, 2017

Hello, I have a new site https://paintrollersplus.net but have run a similar site for years. Would this be good for me as a painting supplies store? Any ideas.

Thumbnail of user orib3
1 review
0 helpful votes
May 20th, 2021

Sign up was easy. Everything worked as expected. The setup fees are quite high though. I do recommend

Products used:
Affiliate program

Service
Value
Thumbnail of user ryanj573
1 review
3 helpful votes
October 7th, 2022

As a brand, we were with them for over a year and didn't see a single sale or any quality traffic driven by the affiliates on the platform, the vast majority of which seemed to be low quality coupon/discount type sites. They charge a significant upfront fee, and then monthly account fees even if they are not bringing any revenues to you. Wish we had never joined. Would not recommend.

Service
Value
Quality
Thumbnail of user timm1999
1 review
0 helpful votes
September 21st, 2023

Upon applying just got a "no" from a "Peyton" who then later blocked my email upon asking why.

Acceptance of the Application Form is subject to the sole discretion of ShareASale.com Inc., of 15 W. Hubbard St. STE 500 Chicago IL *******, an AWIN Group Company ("ShareASale"). Acceptance or rejection of the Application Form will be notified to the proposed Publisher by email.

ASK YOURSELF PROFESSIONALLY:

Do you want to do business with people who don't have the decency to explain themselves and are reluctant to further assist with their own product?

Service
Value
Shipping
Returns
Quality
Thumbnail of user gusr59
1 review
1 helpful vote
June 22nd, 2023

Wast of money, theres a reason the set up fee is non refundable. Didn't get one sale in about 5 months of accepting every affiliate.

Thumbnail of user dans2151
1 review
4 helpful votes
August 25th, 2022

This company will charge you $650.00 upfront fee and they do not discuss any other fees but you keep getting charges to your account for no reason at all. It is impossible to get anyone over the phone and there is no live tech support. Big Rip Off. Stay away!

Tip for consumers:
STAY AWAY or you will regret it like me. I spent close to a $1000.00 to get $20.00 in sales. this program is a scam that only make shareasale rich.

Products used:
Shareasale is a program that suppose to send buyers to your site via the affiliates. They ask for your bank info but do not inform you that they will charge you periodically on top of the $650.00 they charge you upfront.

Service
Value
Returns
Quality
Thumbnail of user minnie.a.bennett
2 reviews
3 helpful votes
May 23rd, 2023

Run as fast as you can from this company and anyone who recommends it. All they do is promise what they cant deliver and then refuse to let you cancel or refund the funds they continue to charge you with. CROOKS. Also if you happen to catch any of them on the phone all you will here is "i dont know"
What?

Thumbnail of user minnie.a.bennett
2 reviews
3 helpful votes
May 23rd, 2023

Run as fast as you can from this company and anyone who recommends it. All they do is promise what they cant deliver and then refuse to let you cancel or refund the funds they continue to charge you with. CROOKS. Also if you happen to catch any of them on the phone all you will here is "i dont know"
What?

Thumbnail of user christyh75
1 review
38 helpful votes
March 1st, 2019

Made 6 sales in a week for a company that was supposed to do a $200 commission per sale. I was excited when my account racked up to $1200 of income the first few days! But the next business day after the weekend all those payouts mysteriously read, "VOIDED". The company kept the sales and took all the commissions away from me! Now either ShareASale nor the merchant won't answer my emails or phone calls!

Thumbnail of user melchoro
1 review
8 helpful votes
August 14th, 2015

ShareASale is currently the most popular cpa network and it is number one on my list of Top CPA Networks here. http://thesearcherslist.blogspot.com/2015/07/top-cpa-affiliate-networks_7.html

Thumbnail of user matts1432
1 review
0 helpful votes
February 10th, 2023

This site has nothing to offer besides endless coupon websites. People were already going to purchase your product without this website. Save your money and use a free shopify plugin and find your own affiliates this platform was a huge waste.

Thumbnail of user marciag185
1 review
3 helpful votes
April 26th, 2022

I had sales under the merchant Stylevana but did not get any commission. Opened tickets on all of them and was told they would get in touch with stylevana but heard no more. Kept requesting information and got nothing. They then closed all tickets without being resolved. Not happy at all.

Tip for consumers:
If you need help you may as well talk to a brick wall.

Service
Value
Thumbnail of user nevah1
1 review
25 helpful votes
February 24th, 2016

I joined shareasale many years ago, because it was parasite-free unlike the other big networks at the time, cj and linkshare. I liked the merchants on the network and used to make regular sales. I never made a lot of money but I usually got a check.

Then, it seemed like everything just stopped. No sales at all, no matter how I promoted or how many clicks were registered. So I went away from shareasale (and all affiliate marketing) for a while. A few months ago, I decided to try shareasale again. I added tons of very, very targeted niche links and banners. I joined one company selling ADHD supplements and made two nice sales in the first week. I was encouraged. Then, nothing. And I mean, NOTHING. One day, I registered over 400 unique hits to various merchants, mostly to an audiobook account. NO SALES. Then, those hits just stopped too. So, I moved the main links off my homepage, since they didn't seem to be helping me anyway and clicks were way down from the first few days. Since then, my hits have gone down because I removed those links from my homepage. Even so, I'm still registering some hits every day but no sales.

I feel like something is not as it should be. I don't know how to get to the bottom of it. There is really no way in shareasale to verify whether or not sales have happened through my id. I just feel something is wrong. So... considering removing all the shareasale links again. I'm sad about it because there are several merchants in that program that I really like and would like to promote their products. I plan to leave links up for another month but after that, unless something changes, I will regretfully leave shareasale promotions once more.

Thumbnail of user brianl47
Brian L. – ShareASale Rep

Neva - I responded to your contact as well, I'd be happy to look at this specifically on your account if you want, I left my email address in that comment field.

Thumbnail of user jasonc2170
1 review
2 helpful votes
August 20th, 2022

This is just a typical scam where they make you think and see that you are making money and when you try to cash out thats when they will hold or freeze your money dont bother guys i almost got sucked into this before looking farther into it from everything ive gathered its a scam

Thumbnail of user williams1894
1 review
20 helpful votes
November 28th, 2019

I have had nearly $40,000 in sales that generated 0 income. People call me about problems with their orders (i am an affiliate so I don't fulfill), yet shareasale doesn't acknowledge any order- they don't repsond to emails and are basically sam artists - avoid them like a a bad STD...

Thumbnail of user badangs
1 review
14 helpful votes
February 12th, 2020

Literally the worst user interface I have ever come across. Horrible customer service and the partners they have a really aren't that great. It's absolute BS.

Thumbnail of user sandyf110
1 review
18 helpful votes
November 30th, 2019

Don't waste your time with this site. I did everything correct on my website 2x's and was approved. Then went back a couple days later to see my website was rejected... These people are scammers as I can see when reading the reviews from affiliates who are being scammed out of their commissions. So glad I did not get trapped into thinking they were honest people.

Thumbnail of user juddd2
2 reviews
13 helpful votes
February 29th, 2020

I signed up a few years ago which I was premature in having things in order. They did a system upgrade around 11 months later which my account was gone. They would not acknowledge I had already paid and signed up the account and gave me the runaround. They would not provide a new account or refund me for my old account. Service and Support were dismal in all cases and I got scammed out of money.

Thumbnail of user josyh2
1 review
20 helpful votes
November 7th, 2019

I had no doubt that they took more commissions than us because the first years all worked very well I had a good income, but since this year I have almost nothing and yet it has so many people who buys. Looks like the more money you make and the more they take away... I have been with the company for 4 or 5 years and now I am so disappointed

Thumbnail of user alexm266
1 review
15 helpful votes
April 4th, 2017

1) It is impossible to find any reputable advertisers I registered as an affiliate. There is a search engine, but no categories.
2) Too many Marketing corps registered as Merchants.
3) Merchants are looking for free promotion on a website which offers traffic and advertising of their pages; hence, free-riding at affiliates expense.
4) Nasty technical support.
5) Reasons to decline an application do not have to be accurate as per Jesse
"There is nothing accusatory about the email itself, merely stating possible reasons why they chose not to work with you."

Tip for consumers:
BloomTHat is a merchant with its email on a marketing server of www.accelerationpartners.com.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianl47
Brian L. – ShareASale Rep

Alex, I don't believe this is an accurate representation of the network in general. Are you referring to an experience you had with BloomThat, who appears to have declined your application?

There are over 5,000 retailers, and admittedly some will run better programs than others but they do not get free promotion it is based on the performance of your traffic and thus conversion of leads and sales. If you want to discuss your account or anything specific to your account or Merchants that you have attempted to partner with, let me know anytime at brian@shareasale.com

Sitejabber for Business

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From the business

ShareASale is a retail focused Performance Marketing Network with over 3,500+ different offers to choose from as an affiliate. Affiliates can sign up and promote any merchant they wish for free.

Company Representative

Thumbnail of user brianl47
Brian L.
Typically does not respond to reviews

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