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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Attractive undergarment which improves the look of outerwear. I would have liked to see it cover a little more body on the upper end of the garment. I will still recommend.
Appreciate your honest feedback, Pretty. We'll take note of your suggestion and make sure to consider this for better quality products.
I loved wearing it it fit great just fine it was the best snug in my life
So great to hear that everything turned out well, Trinna. We'd love to have you as one of our Brand Ambassadors. If you're interested, you may sign up here: https://shapermint.com/pages/ambassador
When I purchased the leggings and slipped into them my husband looked at me like I was that young girl he married 48 years ago!
Yaaaas! Really love this! Let's keep the love coming, Betty. Sign up to become one of our Brand Ambassodors here: https://shapermint.com/pages/ambassador
The material of each item was amazing and comfortable.
When my first order did not work for me a great rep talked with me and made suggestions for an alternate garment. I took her advice and love my new shapewear
I absolutely love these leggings. They really hold you in and are super comfortable. The only issue for me is that they are a bit to long. Im 4"11 and I got a sz small. But other than that I love love them. They are perfect for everyday wear, whether you are hanging out at home or going out for some coffee.
You've just made our day brighter, Christy. You may want to join our Brand Ambassador Crew! We'd be pleased to have you as one. Here's the link: https://shapermint.com/pages/ambassador
Seamless. The products are of high quality, so I was disappointed they did not fit me properly. Normally, one would have to undergo a time consuming and laborious experience of explanation, sending back the product and waiting for either a refund or exchange. I did provide an explanation for my dissatisfaction with the product. It was accepted immediately and I was provided with a variety of options as to how I wished to handle it. I chose the option of an exchange. The exchange occurred within a short time and I was able to get the size that would fit me. Not many online companies provide their customers with a 60 day grace period to evaluate the product, substitute or provide refunds without a great deal of conditions to overcome. Now that I have the correct sizing, I am looking forward to a long term relationship with Shapermint.
So great to hear that everything turned out well, Rose. We'd love to have you as one of our Brand Ambassadors. If you're interested, you may sign up here: https://shapermint.com/pages/ambassador
Love Shapermint! I am never ordering anything else. When people say they feel snatched, YOU feel snatched with comfort. BRAVO
Great items for a great customer like you, Lisa. You know what else you will love? You joining our Brand Ambassador Crew! We'd be pleased to have you as one. Sign up here: https://shapermint.com/pages/ambassador
Love the fit! Is so comfortable! This is my third purchase from this group. Returns when needed are a breeze!
We're so happy that you are now living for your orders and satisfied, Nina. Just get back to us if you need anything, okay? Stay fabulous!
This item has great support and once on you forget you have it in.
Wow! Exactly what the Shapewear should be, Leila. Hey, would you like to be one of our Brand Ambassadors? We'd love to have you as one! Here's where you can sign up: https://shapermint.com/pages/ambassador
Love it keeps in place all day. Washes well didn't shrink.
Did go up a size than normal.
Awesome! Send us your photo, Jeanie, and be a part of our Brand Ambassador Program. For more details, click on this link. https://shapermint.com/pages/ambassador
Very satisfied with the excellent service and product.
Awww.Thank you so much for those sweet words from you, Queenie. Send us your photo, and be one of our brand ambassadors. For more details, click on this link. https://shapermint.com/pages/ambassador
Lovely to know that you've got the comfort that you deserved. But we're worried about that it feels snug for you. Don't worry, we're here to sort things out. Please slide us DM through this link. http://m.me/shapermint
I bought 4 bras. I ordered large and 3 were large and one was Xlarge. I believe that was a mistake. I feel like the three large are OK but the Xlarge fits the best.
I like it, its comfortable, but I thought the hold would be firmer. It smooths my chubbyness! I do have to wear a bra underneath.
We hear you and we can check if you would need something with a higher compression, Lavan. Just PM us your order details using this link to better help you out. http://m.me/shapermint
When I received my first purchase I realized the sizing was not what I expected. Shapermint representatives were very helpful and ensured that I got items that fit properly. I love my items, especially the bras - no more underwire for me! I will be a repeat customer.
If you're sceptical, don't be. The reviews are real.
Thanks for vouching for us, Nina. Anyways, would you consider to be one of our ambassadors? Here is the link to check to know more. https://shapermint.com/pages/ambassador
Fit perfectly, when trying on the tights, I pulled and tugged no runs, Or catches. Thank you.
I used the scale and ordered per the size guide. Both bra and cami too small. It is not worth going back and forth on the size. I did not expect that amount of spandex and am not interested in the product.
Oh no! Please let us take a look into it, Barbara. Just send us a PM of your order details through this link so our Fit Experts will be there to help you out. Thanks! http://m.me/shapermint
I had a problem with the fit of a few items.
No problem! I was connected with a few very caring staffers who made excellent recommendations for alternative items. Voila! I have beautiful well fitting garments now. Thanks for the personal service.
We're so happy that you are now living for your orders and satisfied, Heather. Just get back to us if you need anything, okay? Rock on, boo!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome! Send us your photo, Adele, and be a part of our Brand Ambassador Program. For more details, click on this link. https://shapermint.com/pages/ambassador