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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Straps always have to be adjusted on shoulders. Sewed seams for straps rub into to back.
Sorry to hear this, Gwen. Don't worry, we're here to help. We have a 100% fit guarantee and free 60-day exchange. Please send us a DM with your order details here: http://m.me/shapermint for faster assistance. Thanks!
Great to deal with ordering is easy, prompt delivery and perfect fit
You rock, Linda! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I chose a size that I thought was good but ended up not fitting how I thought.
Worry not, Josefa, we offer a 100% fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint and we'll help you right away. Thanks!
I bought one of your Underwear. It was comfortable and made me look 2 size smaller. Very nice.
Sweeeet! We’re so glad to hear this, Sharon. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
When you want to order these bras order a size bigger then you would wear normally. I had to return them and it was a quick turn around for them to mail me the new bras. However, I returned and paid for 3 and received only 2 bras. The chat for customer service doesn't always help. The bras are very comfortable and good quality.
Ordered s black and a navy legging. Navy colour out of stock but no mechanism for a refund.
Let us help you with that, Katie. Please send us a DM at http://m.me/shapermint and our Fit Experts will fix it for you right away. Thanks!
Yasss! That’s awesome, Edidiong. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love every item I purchased except for the bra I needed more support your merchandise is great it holds me in it's not tight across my stomach I love the stockings I can pull them up and pulling hard not to run in them thank you so much for developing this especially for the big girl
So happy to hear that you love your shapewear, Karen! Just a bit worried about the bra though. Let us help you with it, please send us a DM at http://m.me/shapermint Thanks!
I'm a 60 year old woman with cancer and a long history of back trouble, I'm also very endowed, and was a bit skeptical about this product, worried about the support of it, I have now purchased two of these, and I absolutely LOVE them, the comfort is amazing, I no longer have an underwire digging into me and that's pretty great!
Hearing that you had a great experience is the best thing we could hope for, Brenda. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I'm 5'2" about 125 lbs. I ordered a Medium and they are too long in general and very long in the stride. During checkout, I was offered a second pair for about half price so I purchased those as well - they sent me a 4X! I returned for a size Small and I can barely get them on at all. "Shaping" is meh. I had high hopes but I much prefer the Spanx brand for comfort, fit, and shaping.
Worry not, Shanell, we offer a 100% fit guarantee and free 60-day exchange. Just send us a DM at http://m.me/shapermint and we'll fix it right away. Thanks!
My leggings are too large, but very comfortable. Nice quality of fabric.
We got this, Rita. We can exchange it to the correct size for you and it's on us. Send us your order details on this link: http://m.me/shapermint
Love out all.on time delivery keep the sales on target.
Thanks for the wonderful feedback, James. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
No underwire and perfect support! The comfort is just incredible. My size came with the extenders! Ya wonderful!
This is a very comfy bra and it is durable. I will be buying more!
Great material and so comfortable. I'm pleasantly surprised.
Thanks for the lovely feedback, Courtney. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I bought 2 pairs of leggings and I'm really pleased that I did. I love the fit and the way they feel on. They pull-up and the look is great. I would certainly recommend them to Legging wearers who like a good fit without being tight.
Heaps of love for you, Catherine. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Best fit and most comfortable bra I've had in a long time.
Yasss! That’s awesome, Tracy. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love the bra fits comfortable the shaper long shorts are perfect keeping everything smooth, and the the cami is the go to cami really firm
Awesome! Glad you liked them, Pyg. Hey, want to join our Brand Ambassador Crew? You'd be a great fit for sure! Sign up here: https://shapermint.com/pages/ambassador
Great quality, very comfortable, and I am very pleased with my purchase.
That's perfect and we're happy that you are satisfied with the shapewear, Karen. Please, get back to us if you need anything, okay? Stay fabulous!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Let us find you the perfect fit for your shapewear, Susan. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thanks!