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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I recently was in contact with your customer service, via email I was very pleased with the response.
The shorts and leggings that I've purchased feel really good around the waist. (Well my second pair of legging roll in the back)I just wish their could be more compression on the lower belly. Im a 12 so I'm not huge but I've had 4 kids and am old so my "lump" hangs low now. Lol
This company goes beyond any other. Excellent leggings & camis. Will try more items. One didn't fit as well, was able to seamlessly exchange for ones that fit 100%. Love Shapermint! Wish every company would follow suit. Great job!
Glad you love it, Di! Wanna go and try to be one of our Ambassadors? For we can see a great deal in you. To know more about what we're talking about, you can check this link. https://shapermint.com/pages/ambassador
I was so lucky to have experienced shapermint customer service. I was given such a high quality service as well as high quality products. Definitely going to be coming back.
Awesome and very fast delivery very happy with my purchase
We are soooo happy you're living for your orders, Roxanne. Actually you can be a great addition to our Ambassador fam! You can check this link to know more. https://shapermint.com/pages/ambassador
Amazing! How about sharing your pics or tagging Shapermint on your next post, Cindy? You can be their next ambassador!
I bought leggings and shaper shorts in same size. Leggings for beautifully, but shorts did not. I need to send shorts back.
No worries, we got you now, Christie. To get you started with the free exchange, please send us a PM of your order details using this link. Http :// m. Me/shapermint Thanks!
Great! Ordering process was very easy, delivery was hassle free. I love the cami... it is perfect for me!
That's really great, Connie! Please, try to sign up to be one of our ambassadors and here is the link to see what's in it for you.
Ordered wrong size. They recorded for me immediately before they even received my return!
That's perfect and we're happy that you are satisfied with our service, Cathy. Please, get back to us if you need anything, okay? Rock on!
It was a good experience and I'm satisfied with my purchase.
Please - no more surveys!
Aww thanks, for such a sweet feedback, Cheryl. No worries, I have already let the team know about the survey, be assured that we will take care of this. Have a good one!
Better than any other shapers I've tried and I have tried many.
I got some nightie and beautiful fit but rest are too small in same size. I can't find out how to return them and where.
We got you now and let us help you do the exchange, Karen. Just PM us your order details through this link and our Fit Experts will be there to help you out. Thanks! http://m.me/shapermint
Love the way it fits! No hooks n stuff digging in your back or shoulders. Would purchase again!
Sweeeet! We’re so glad to hear this, Wanda. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
Yassss! So happy to hear this, Kim! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
These tights are perfect. Fit great and STRONG! I've bought many things from Shapermint so I knew this would be perfect too!
You rock, Deborah! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I never buy on line because I have heard too many horror stories. I took a chance and sure enough. The product didn't fit. I thought I would be another horror story. BUT shapermint was right on top of the situation. Sent me a new item, no charge and it fit perfect. This company stands by their product and goes out of their way to accommodate their customers. I would reccomend them to anyone!
That's wonderful to hear, Judy! Thank you for letting us help you as well. Stay fabulous!
Love it. It actually works great and comfortable for all day.
Sweeeet! We’re so glad to hear this, Melissa. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
I love my Shapermint underwear they are so comfortable to wear I forget I've got them on and they don't ride up fantastic
Preach! Thanks for your awesome feedback, Pat. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
All day comfort, straps and band don't dig in. I've even worn to bed, which I never do. I kinda wish the straps were adjustable, but not a big deal
Yassss! So happy to hear this, LeeAnn! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I was disappointed about the material as nylon really doesn't breath so will be good in the cold but not indoors. Glad I live in Canada?
The bras ball up under my breasts so are not comfortable for all day wear. I do like the wide straps and the wider sides.
We want to make you satisfied with your order, and want to help you get a FREE exchange for the right fit, Mary. Please send us a DM here: http://m.me/shapermint
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh no! Rolling should not happen, Belly. To better help you with the free exchange, please send us a PM of your order details using this link. http://m.me/shapermint