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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Customer service is excellent. I'm still trying to find the right fit
I purchased a pair of underwear but the size was a bit too small. Shapermint told me to keep the undersized garment and sent me one size up.
Perfect! Thanks for the feedback, Hope. Hey, send your pics to us with your favorite outfit and shapewear on. You can get a chance to be featured or posted on our Social Media pages. Stay fabulous!
So happy to hear this, Cathy! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
This is my second time purchasing the same item. I bought two more, I love them and will tell my family & friends.
Made a return & wanted to exchange it for a different product. The amount of my return exceeded the New products current sale cost but I was charged the new products full price resulting in more of an even exchange vs an actual credit being applied to a different product. A bit disappointing & unexpected.
Yay! That’s great to hear, Joanne. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Great! I would highly recommend this bra to family and friends
That’s fantastic, Nancy! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Yasss! That’s awesome, Donna. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I had to go down a size but they are great leggings! Not see through at all! Getting my right size was a breeze.
Hearing that you had great experience is the best thing we could hope for, Jenna. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more shpmint.com/ambassador
Always I find a nice product. I received the order very fast and I loved how look the product.
Your satisfaction means everything to us, Annette! Looking forward for the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
They fit true to size and they really do its job! Definitely ordering again!
Lovely to hear, Sandra. Thanks for the feedback. Would you like to be one of our Brand Ambassador? You'd be a great addition to the crew. Sign up here: http://shpmint.com/ambassador
My new tights are amazingly soft and the delivery smooth and on time! Will buy again!
Awesome! We love hearing this, Melanie. We're excited for your next purchase. Perhaps you'd like to join our crew and be one of our Brand Ambassador. If you're interested, sign up here: http://shpmint.com/ambassador
Product was as described and I would definitely order again.
We'll look forward to your next purchase, Deborah. Join our Brand Ambassador Program. We'd love to work with you. If you like, you can sign up here: http://shpmint.com/ambassador
The high waist panty shapers are very comfortable but if you want a firm shapper go down a size. Eventhough I am a size 16, the medium/large is not, but stays in place even above my waist. I bought two colors and eventhough I stayed the above I am very satisfied. Would buy again.
Hey, Tanya. We can have it exchanged to a shapewear with higher compression for free. Send us a message on this link: http://m.me/shapermint with your order details.
Glad to hear you've had a positive experience with us, Ali. Join our Brand Ambassador Program. We offer amazing perks. Sign up here: http://shpmint.com/ambassador
The company was great! Prompt service. Products were great and comfortable
Yay! Thanks for the wonderful feedback, Cindy. Join our crew and be one of our Brand Ambassador. If you're interested, sign up here: http://shpmint.com/ambassador
I ordered this for my Mom. She had breast cancer and was always looking for a great sports bra style. I showed her the one I bought. Decided to buy her this cami to try since her being 84 she now is feeling old lol. Will loose skin so I thought this would be a great boost for her. If she loves I will order the bra next! Great products.
I was wondering if you will ever have a cami (the wider shoulders ones you have) in a thong bodysuit?
We're excited for your mom, Brenda. We'd love to check the item you're looking for. Do you mind sending us a message on this link http://m.me/shapermint? Thanks!
Every piece of Shapermint received has exceeded my expectation. Initially I did not project my proper size. My exchange of several items was simplistic at best resulting in complete satisfaction of products received.
A result of loosing 120# by age 55 is extra loose skin especially in my midsection. Upon completion of research, I decided to order Shapermint. Wearing the comfortable, smoothing camisoles, leggings etc have boosted my confidence extensively! My tummy no longer jiggles when walking swiftly. It does not leave that protruding extra tummy roll when sitting. I could not be more pleased or thankful for these cute pieces of clothing! Thank you from the bottom
Of my controlled ‘rear end'! LOL! You're the best!
I ordered two bras last month and was disappointed to see that they ran small.
Customer service reached out without me having to call them to make it right. THEY MADE IT RIGHT! In this environment, that was very encouraging. It may not be the most supportive bra, but its very comfortable and the customer service team is outstanding!
You made our hearts melt, Pamela. Thank you! Stay safe and lovely.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback and for giving us a chance in helping you get your right fit, Susan. Please send us a DM here: http://m.me/shapermint