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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I thank you for your extreme helpfulness in working with me with my problem with sizing. You have been excellent to work with and the product is something I recommend to everyone
Having used the sizing guide, I bought a Shapermint wonder bra. It had tags but looked used( skin dander, hair, and wear wrinkles). I tried it anyway and looked ridiculous. The cup size would work for a training bra. Not a fan!
Sorry to hear this, Jess. Allow us to make it up to you and send a free replacement. Please send us a message on this link http://m.me/shapermint with your order details.
So far everything I have purchased I love. It really makes me feel better about my body. It's also very very comfortable.
We're definitely feeling the love, Amy. Thank you for your purchase! You might want to join our Brand Ambassador Program. We offer awesome perks. Sign up here: http://shpmint.com/ambassador
My experience was ok. I received feedback and assistance because I was not satisfied with my first purchase. I did receive a replacement. I love the bra but the shapewear not so much.
Thanks for the honest review, Erica. Let us know if you think you need more exchanges, perhaps a different style? Send us a message through this link: http://m.me/shapermint
Great experience... received my package in a timely manner and the order was correct. Love how the tights fit... so comfortable. Happy customer!
And, we're a happy team too, Phyllis. Glad everything's good! Let's keep the greatness coming! Join our Brand Ambassador Crew! Here's where you can check it: https://shapermint.com/pages/ambassador
I had a size issue with the pants and customer service has a 5 star rating with me. They emailed me every step of the way till the issue was resolved.
Glad that we were able to swiftly help, Nancy. We'd love to know how the product is working well for you. :)
It was way less constrictive than I thought it would be. I may have bought a size too big, though- I don't feel like it did much for my form. I was impressed by the foresight to have an opening in the crotch- I had to laugh when I saw it, but then I gave a big sigh of relief- haha.
Hi, Melissa. We can have it exchanged to what's going to work best for you for free! Send us a message with your order details through this link: http://m.me/shapermint We've got Fit Experts that are eager to help! :)
Kathy - 5 Star! Yay! That's a lot of stars, gorgeous! Let's keep the stars coming! Join our Brand Ambassador Crew! Here's the link: https://shapermint.com/pages/ambassador
I love these leggings. Should have bought a small I instead but they are comfortable.
Hey, Sarah. We can have it exchanged to your preferred size! Send us a message with your order details through this link: http://m.me/shapermint
I love my new bra. It's so comfortable I forget I am even wearing it
Awesome fit can't even tell you have it on. I will be getting more.
Cheers to the comfiest and best fitting bras, Georgia! We're truly happy with your feedback that we want you to become one of our Brand Ambassadors. You'd be a great fit! Here's where you can check it: https://shapermint.com/pages/ambassador
Love the product, it's worth the wait on delivery which takes a bit but I'm in Canada. Fits very comfortably and website is easy to navigate.
Oh, yaaas! Glad you loved it, Pamela. You may want to join our Brand Ambassador Crew! Here's the link: https://shapermint.com/pages/ambassador
Love them. So comfortable. Your notifications are driving me nuts. Love your products but take my name off your lists. I will not be buying anything for a long time. Dont be a pest like YOU have been. Thank you.
We're happy that you loved them, Naomi. We'll surely help with taking you of our marketing updates. Please send us a message on this link to have it sorted out for you: http://m.me/shapermint
I used the live chat to quickly make a change to my order. It was fast and easy! The changes were made and my order was delivered the same day!
Nice! Hope your shapewear is working well for you, Tanya. We're excited to know more about it! :)
Love this bra, so comfy and supportive. Just wish the shoulder straps were a tad longer!
Great and a good delivery time to nz hope my next order comes faster than the last 1 did
Thanks for sharing your feedback, so we can forward it to our partner couriers, Phyllis. Stay safe!
Sweet! Really a must-try, Egoc. Spread love with us! Join our Brand Ambassador Crew! Here's the link: https://shapermint.com/pages/ambassador
Love these leggings. The only thing is they're made for taller women. I'm a petite and it would great if they came in petite fit.
Let us know if you need help with getting what's going to work best for you, Marian. We have Fit Experts you can always count on! :) Send us a message through this link: http://m.me/shapermint
Oh, no! Allow us to help you get a FREE exchange, Kathy. Can you message us here? http://m.me/shapermint
I say these bras advertised on Pinterest, and thought they looked comfortable and adjustable. I ordered two and they have proved to be comfortAble to wear all day!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy to be of help, Catherine. We'd love to work with you—you'd be a great addition to our Brand Ambassador Program. If you're interested, please sign up here: http://shpmint.com/ambassador