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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love the feel, softness, and comfort. Sad to say I had to return but the staff was very helpful in trying another type.
The size of cami I ordered was too big. Sent a new set of 3 right away. Best service ever.
Glad we were able to turn things around, Wendy. How are the new Camis? We'd love to know more! :)
True kind are the most comfortable bras I've ever had. Fit perfectly on sides and great support
Comfy bras are the besssst! And, you are too, Jeanette. Let's keep the awesomeness coming. Sign up to become one of our Brand Ambassadors. Here's the link: https://shapermint.com/pages/ambassador
I wish the straps were adjustable but they are really comfortable
Thanks for sharing your feedback and your suggestion, Angelique. Let us check on your option and help you get a FREE exchange, no worries. Please send us a DM here: http://m.me/shapermint
The absolute best customer support.
The Shapermint is exactly what I wanted, works beautifully.
We're extremely happy and thankful for you too, Linda. You'd be a great fit to our Brand Ambassador Crew! Sign up here: https://shapermint.com/pages/ambassador
I purchased 3 of the tank tops. The fit is perfect. The only problem I have is that they tend to roll up from the bottom. When this happens, it becomes very tight and uncomfortable at my waist.
Very friendly costumer service and good quality product
Also very affordable price
I highly recommend!
The product was excellent and very comfortable and very fast delivery
Oh, yeaaah! Thanks for the 5 stars, Marlynn. We'd love to have you as one of our Brand Ambassadors. Learn more about it here: https://shapermint.com/pages/ambassador
The high waist leggings live up to their shapermint description. They stay put and shape well. I would like them to be 2 inches longer. I am not as impressed with the puncture proof tights. I have not tried to puncture them BUT unfortunately they are not snag proof. The first time I put them on, I saw little snags that I experience with pantyhose. I purchased the tights hoping they would not snag so easily so that was disappointing.
Oh, no! Please allow us to send you the right fit and get you a FREE exchange, Gwenyth. Can you message us here? http://m.me/shapermint
I ordered the wrong size and they sent me the correct size and told me to keep the other one!
Got the new one and it is very comfortable!
I feel more confident in my clothes. I love the fit. It's super comfortable.
Yaaaas! We bet you're slaying it, Martha. Spread love with us. Join our Brand Ambassador Crew! Here's the link: https://shapermint.com/pages/ambassador
I finally found a shape wear that fits and comfortable very happy with it
Glad you found your comfort, Ginette. Let this be heard! Spread love with us? Sign up to become one of our Brand Ambassadors here: https://shapermint.com/pages/ambassador
Easy ordering. Sizing chart very helpful and accurate. Timely delivery.
Awesome! How is the product working for you, Patricia? We'd love to know more!
Orders timely and fits great thank you shapermint and the color is what I wanted. I've purchased more items from this company and happy with them all
Guess you couldn't get enough of good stuff, Emily. We know that feeling! Hey, ever thought of becoming a Brand Ambassador? Now is probably the right time to do it. Here's where you can learn more and sign up: https://shapermint.com/pages/ambassador
10 Stars very comfortable the most comfortable bra I've ever worn but I would like to see some more sexier style with the same feeling
Good thing that we're a marketplace, Stacey. If you need recommendations or exchange, send us a message here: http://m.me/shapermint
Most comfortable bra I have EVER wore in my entire 42 years alive. I also bought a tank thing and its nice. I wish it was a little tighter but i probably could go down a size. Great materiel!
Yay! Glad that you have finally found a bra that is perfect for you, Molly. If you need an exchange with your cami, count on us! We can help you with that. Send us your order details through this link: http://m.me/shapermint
I love Shapermint, I have several of their products and love them all. High quality, great prices and the best customer service. Highly recommend!
Music to our ears, Erica! We're glad to be a part of your life. We'd love to know more of your awesome shapewear experience, so sign up to become one of our Brand Ambassadors. Learn more about it here: https://shapermint.com/pages/ambassador
Arrived on time
Fit well. No rolling down.
I would recommend to every lady as a must have.
Plus, easy to wear and can go with anything, right? So nice of you to tell a friend about us, Colleen. Let's keep spread spreading more love! Shall we? Sign up to become one of our Brand Ambassadors! You'd be a great bet for sure! :) Here's the link: https://shapermint.com/pages/ambassador
Awesome customer service
Great product
Totally fitted as promised
We stay true to our word, Valerie. Glad we have your 5 stars satisfaction. :) You'd be a perfect addition to our Brand Ambassador Crew! Sign up here: https://shapermint.com/pages/ambassador
This was my second order and I bought 4 pieces this time. I am happy with everything except the bra in nude. It is the same size as the black (purchased two identical bras except for color) but the fit is completely different. It at least one size bigger than the black bra
Oh, my! We'll have this checked for you, Shelly. We promise to make it right, okay? Exchanges are on us! Please send us a message with your order details here: http://m.me/shapermint
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hope that everything's good now, Suzann.