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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
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54 sure
November 13, 2020

Excellent product... Hold up well every after washing. Delivers what's promised... Comfortable and affordable! Don't change a thing!

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

Sweet! Glad you loved it, Linda. Sign up to become one of our Brand Ambassadors! We'd be pleased to have you as one! Here's where you can learn more about it: https://shapermint.com/pages/ambassador

Texas
3 reviews
0 helpful votes
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Exactly as advertised. It is perfect.
November 13, 2020

It is not a girdle, it is a comfortable, shape improving undergarment. Perfect.

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

You've got us sporting big smiles, JoAnna. Let's keep the goodness coming. Sign up to become one of our Brand Ambassadors here: https://shapermint.com/pages/ambassador

Maryland
1 review
1 helpful vote
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My Shapermint Experience
November 13, 2020

I love the way that the Shapermint Wear feel on my body! It's not restricting and definitely doesn't roll and make you have to keep adjusting it! It smooths out all of the unsightly lumps and bumps! Shapermint Wear makes me feel beautiful at she 64! I'm a happy camper!

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

Oh, yaaaas! You have just made our team happy, Veronica! You're a perfect Brand Ambassador that we're looking for! If you're interested, we'd be pleased if you sign up here: https://shapermint.com/pages/ambassador

Connecticut
1 review
0 helpful votes
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Happy...
November 13, 2020

Great quality and feel, but most importantly it doesn't roll down at the waist.
I will be purchasing more.

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

Wow! Considering a spare?! That's so great, Maria! Keep the goodness coming! Sign up to become one of our Brand Ambassadors! Here's where you can learn more about it: https://shapermint.com/pages/ambassador

Maryland
1 review
0 helpful votes
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Happy Customer!
November 13, 2020

Ordering my wireless bra online was easy and arrived when they said it would. It's comfortable and fits nicely.

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

A comfy bra that fits perfectly! Feels heaven, right, Meg? :) Hey, you may want to join our Brand Ambassador Crew! You'd be a great fit for sure! Sign up here: https://shapermint.com/pages/ambassador

Maryland
1 review
0 helpful votes
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Very nice material and. Fit
November 13, 2020

Very happy and excited to see how well it fit and easy to pull on.

Date of experience: November 13, 2020
Florida
1 review
0 helpful votes
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High waist shaper shorts
November 13, 2020

Very comfortable. Love how none of the high waist products roll. They all stay in place

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

Feels so good to have worn something that helps smooth you out without compromising comfort, right? We feel you, Elaine. :) Hey, ever thought of becoming a Brand Ambassador? It must be the time for you and try to do it. Sign up here: https://shapermint.com/pages/ambassador

Pennsylvania
1 review
0 helpful votes
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Wow
November 13, 2020

Super comfortable and stay in place! Very impressed!

Date of experience: November 13, 2020
Australia
1 review
0 helpful votes
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Best shapewear ever
November 13, 2020

I purchased a few different items and every one of them is fantastic. They say they won't roll down and they certainly weren't lying. Wore them all day and was very active and they didn't move a bit.

Date of experience: November 13, 2020
Shapermint R. Shapermint Rep
over a year old

That's so good to hear you find them fantastic, Tammie! You know what else is fantastic? If you join our Brand Ambassador Crew! You'd be a great fit for sure! Here's where you can learn more and sign up: https://shapermint.com/pages/ambassador

Florida
1 review
0 helpful votes
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Excellent Customer Service
November 12, 2020

I am amazed by the customer service I always receive from Shapermint. They truly care about their customers and are eager to help and make sure you are happy with your purchase.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

We always aim to deliver a great and friendly service, and we promise to be consistent whatever the concerns are, Carmen. Thank you for your kind words. We'd love to know how your shapewear is working well for you! :)

Maryland
1 review
0 helpful votes
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Loved it!
November 12, 2020

Very comfortable and great quality! Love these items!

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

So good to hear you loved them, Cheryl! You know what else you will love? You joining our Brand Ambassador Crew! We'd be pleased to have you as one. Sign up here: https://shapermint.com/pages/ambassador

District of Columbia
1 review
0 helpful votes
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Cami
November 12, 2020

Fits perfectly. Use everyday. Very Satisfied. Will recommend it to anyone of my friends.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

That's so nice of you to do that, Terrie. Let's continue spreading love not just to your friends but to other women as well! :) You'd a perfect addition to our Brand Ambassador Crew! If you're interested, sign up here: https://shapermint.com/pages/ambassador

Michigan
1 review
0 helpful votes
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Life changing results!
November 12, 2020

Wearing shapers have become par for the course. But wearing shapermint shaper gives you the ultimate experience. It holds, tightens and keeps everything in place.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

Oh, yes! Must be the most beautiful thing we've ever heard and seen today, D. L. Thanks! Let's keep the goodness coming! Be one of our Brand Ambassadors! You'd be a perfect addition for sure! :) Sign up here: https://shapermint.com/pages/ambassador

Utah
1 review
0 helpful votes
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Great fit
November 12, 2020

Always fit great, hold things in, and don't roll down or wedge up. Love them!

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

Nothing feels greater than what fits perfectly on you, right? We feel you, Camille. :) Ever thought of becoming a Brand Ambassador? It must be the right time to do it. Here's where you can sign up: https://shapermint.com/pages/ambassador

Kansas
1 review
0 helpful votes
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Excellent customer service!
November 12, 2020

Loved my Empetua shaping leggings so much I ordered a second pair. I had a problem with my second order (Completely my fault!) and when I called Shapermint my issue was resolved courteously and immediately.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

That's amazing, Melanie! We'd love to know more how it's working well for you. You'd be a perfect addition to our Brand Ambassador Crew! Here's where you can sign up: https://shapermint.com/pages/ambassador

Canada
1 review
0 helpful votes
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The best bra ever!
November 12, 2020

I ordered a Shapermint bra in black. It is truly the best bra style that I have ever tried. I am just waiting for the white one to arrive.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

Oh, yesss! Truly it's every women's comfiest companion, Karen. We'd love to hear more from you! Sign up to become one of our Brand Ambassadors. You may head over to this link: https://shapermint.com/pages/ambassador

Illinois
1 review
0 helpful votes
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Leggings
November 12, 2020

Love the customer service and the quick returns and exchange. I bought them and they were too big. They immediately responded on how to do my return I was doing an exchange. The new ones came in the mail within a few days after they rec'd the return.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

Yay! Hope that the new ones are working well for you, Denise. We'd love to hear more about it. :)

Florida
1 review
0 helpful votes
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It's a little bit little.
November 12, 2020

I received the bralette to try and was a bit disappointed with the sizing. The size chart needs to be amended to accommodate larger sizes. My experience with Shapermint has only been top-notch! Great company and even better customer service.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

We got you, Deirdre. We won't stop until you got your perfect fit! Allow us to further assist you on this with our FREE exchange. Please send us a message with your order details through this link: http://m.me/shapermint

Canada
1 review
0 helpful votes
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Fits right! Beautiful product.
November 12, 2020

Best way to buy shapewear! Great product but be aware of the crappy Cdn dollar when converting the price.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

So good to hear that it's working well for you, Laura. Wish we can do something about the price conversion though. No worries, that's the very reason we offer those beauties at a very affordable price.

Canada
2 reviews
0 helpful votes
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Excellent service
November 12, 2020

Service à la clientèle rapide et courtois. La qualité des produits excellent, et la rapidité à recevoir les produits.

Date of experience: November 12, 2020
Shapermint R. Shapermint Rep
over a year old

You've just made our day brighter, Micheline. You may want to join our Brand Ambassador Crew! We'd be pleased to have you as one. Here's the link: https://shapermint.com/pages/ambassador

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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