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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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A great product and prompt service. Always wary of new companies I havent dealt with but Shapermint is the real thing.
At first when I put on the bralette, the straps were tight on my skin; however, the longer I wore it, the straps became very comfortable.
Great that it turned out well, Nikki! We're just a little worried if you're totally fine with it. You may send us a message through this link: http://m.me/shapermint. Remember, we have free exchanges.
I've bought 2 pairs and will probably buy another soon. I wear them daily for everything from the office to yoga. I'm a 50ish year old woman, and this product makes me feel youthful and sexy. Thank you so much!
It was a great experience shopping with Shapemint. They make sure everything fits and their customers are happy.
I'm a curvy woman. And because of that, the leggings does not stay in place above my waist. With the shorts, I have a pooch high up on my stomach. I would have liked a more firmer control in that area.
Hi, Suzette! Don't worry, I'm sure we can find the perfect shapewear for you. Please send us a message through Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
I bought myself two pairs of the shorts the ones that go from rite under your bra line down to mid thigh and they are great! They smooth everything out just as advertised. I think I may have to go up a size though cuz I found it was rolling down a bit at the top( not much) super comfy though and great prices too. I lived them so much after I got my first order and tried it out I ordered myself another product that I am now waiting to arrive... Thankyou shapermint! I actually feel comfortable wearing fitting clothing again! You guys made that possible!
Looooove that you loved them, Trish. Although, we want you to be 100% satisfied with it. Send us a message with your order details through this link: http://m.me/shapermint. We'll have it exchanged to what's going to work best for you. It's on us! We'll be waiting, pretty!
I love Shapermint and their great return policy. I had trouble finding the right bra for me, so this was my 3rd style I had tried. I was a little surprised when the Shapermint gal I was live chatting with said this would be my last exchange. I thought the policy was exchange until l was satisfied. I guess there is a limit after all. Their return policy is still better than other companies.
Hi, Rhonda! We would love to help you find the right size for you. Can you send us a message through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint
I received my order fast and got what I order in the colour I ordered.
Hi, Deborah! Let us know how your order fits okay?
I absolutely love my products but I have been bombarded with annoying emails that are extremely difficult to unsubscribe from!
Sorry about the emails, Attorney! You can just click on Unsubscribe at the bottom of any of the emails you got from us to unsubscribe. If you're still having problems, please message through Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
Very satisfied with the product. My non-white bras are extremly comfortable and I liked the extensions enclosed in the great packaging.
Glad you love them, Sarah! You could help us spread the love by becoming one of our brand ambassadors. If you like the idea, please go to this linkhttps://shapermint.com/pages/ambassador
I have never had such a comfortable bra in my life! It doesn't even feel like you have one on!
We know the feeling, Paula! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? Just fill out the form from this link if you do https://shapermint.com/pages/ambassador
I really love how these leggings feel! I think they are a fair price for the quality and I have not been able to find anything comparable anywhere else out there. I do VERY much recommend!
That's awesome, Christina! Thanks for recommending us! You know, we're always looking for potential brand ambassadors so if you're interested, just go to this link https://shapermint.com/pages/ambassador
Great support and shaping. I was pleasantly surprised by the strength of the material and it's quality.
We're so happy that you love them, Jane! You know, you could be one of our brand ambassadors to help us spread the love. If that's something you would like to do, just go to this link and fill out the form https://shapermint.com/pages/ambassador
I love my shapermint short! It's so comfortable that I can wear it all day with no discomfort. It stays in place and doesn't roll, and most importantly, it holds all my rolls in place! I'm one satisfied customer!
Glad to hear you loved it, Lisa! You can be one of our Brand Ambassador Program. If you like, you may sign up here: http://shpmint.com/ambassador
Needed to return something. Decided to do an exchange instead. Simple and timely replacement delivery.
We're glad you've had a positive experience with us, Susan. We appreciate the feedback.
This camisole stays in place and does not ride up at all. Very comfortable. I would highly recommend this camisole!
Yay! Our hearts did a backflip hearing this, Lisa. Thanks for the wonderful feedback. Join our Brand Ambassador Program! If you're interested, sign up here: http://shpmint.com/ambassador
Good quality products and excellent after sale service by a friendly team. Definitely recommend
Sweeeet! We’re so glad to hear this, Megan. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
Overall I'm very pleased. With weight gain gradually over the past year I had been slow to bite the bullet and buy a new set of bras. I tried a few other brands previously and had serious sizing issues, they'd either be way too small or way too large aand I never found the right size. My Shapermint bras fit perfectly my first order because I found the sizing guide to be useful. I took one star off because the two bras I have do ride up a bit. They're described to "stay in place" (and they really are comfortable while still keeping my breast shape normal, as opposed to saggy) but if I move around enough the band will roll up and it can become uncomfortable enough that you'll catch be tugging at my bra through my t-shirt. But, truly, these are the only bras I've found that are very comfortably and shapely. Will order again.
We're happy to hear that you find your new bras comfortable to wear, Sheila. Worried about it rolling up though, 'cause they shouldn't Don't worry, we have a 100% fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint and we'll help you right away. Thanks!
Yasss! That’s awesome, Susan. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love these leggings. I wish they came in other colors! After a while they do tend to slip down a bit, but the tug is worth the results.
Oh my, that shouldn't happen, Martha. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thank you!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yasss! You've got us smiling from ear to ear, Cynthia. Super easy to wear and can go with anything, right? You know, you'd be a perfect addition to our Brand Ambassador Crew! If you're interested, head over to this link: https://shapermint.com/pages/ambassador.