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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Still had the same bulges that I wanted to slim down.
Not so good...
The cami is soft and comfortable to wear all day long. It is not too tight but does do what it should.
Yay! That’s great to hear, Crystal. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
My initial order got lost in delivery, but once I got someone in their chat to help me, it was fixed right away. A week later my leggings arrived and they're excellent. They fit perfectly and the high waistband stays up! That's the best part, no slipping or rolling. The fabric is sturdy and completely opaque and best of all, the leggings are comfortable. I feel supported without feeling pinched or restricted. These leggings will get me through the winter. Great product!
That’s fantastic, Abby! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Great product! Doesn't bunch or roll at the top and definitely look great under clothes. I recommend this product
You rock, Amy! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
The quality is superb, perfect fit, I look fabulous! No more bumps and lumps! And the customer service is amazing, so happy to help. Thank you shapermint
Sweeeet! We’re so glad to hear this, Elizabeth. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
I enjoy my cameo scoopneck tops. They are the best. They hold me in and make me smooth and my blouse is fits so nicely. I will be buying these for my best friend and my sister. I am very pleased.
WOW! Music to our ears, Marilyn! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
Great customer service. My concerns were addressed with efficiency.
Wow! That’s great to hear, Melinda! You can send us your picture with your favorite outfit and shapewear, you might end up on our official Facebook or Instagram page. Stay lovely!
The fabric is soft comfortable and not restrictive. I really enjoy the things that I have purchased.
Preach! Thanks for your awesome feedback, Bonny. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Yasss! That’s awesome, Toni. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I received my products in a very short time! They fit perfectly and very comfortable!
Awesome! Glad to know it fits, Jodilyn. Join our Brand Ambassador Program. If you're interested about the awesome perks—know more and sign up here: http://shpmint.com/ambassador
I have been very happy with Shapermint. They have great customer service, and great products. I will continue to buy from them in the future.
You made our hearts melt, Teresa. You'd be a great addition to our Brand Ambassador Program. We have a great community and awesome perks. Sign up here: http://shpmint.com/ambassador
We're happy you're happy, Karen. Join our Brand Ambassador Program, we'd love to work with you. Sign up here: http://shpmint.com/ambassador
I have tried multiple brands of shapewear and mostly im disappointed with the quality. Your products are top of the range, I love that they actually do the job, simple. I have since orderd many more items and can't wait to receive them.
Thank you shapermint for helping to give me that extra hit of confidence I was looking for.
So happy to hear this, Gillian! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
I don't like the fact that I have to climb through it and it doesn't hold the back fat in the way I thought it would.
Don't worry, Michelle. We won't stop until we find your best fit and style. DM us your order info. http://m.me/shapermint We'll have this sorted out.
Yay! That’s great to hear, Audrey. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Love the fit and durability! I've ordered three times and the product has consistency.
Your feedback made our day, Kim! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome! ❤️
I love the fit of my Shapermint leggings and shorts. My male friend says my butt looks amazing!
That's what we aimed for, Terie. Now that you fell in love with it, let them witness your sweet victory. Be one of our next Brand Ambassador. Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Stay awesome! ❤️
Awesome! Thanks for sharing your feedback, Carol. Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
I ordered 3 items m/L they gave me small. Now I have to return my merchandise, I have to pay, postage.
We can send you the right size with no extra fees, Esmeralda. Exchanges are for FREE, and you just need to DM us here: http://m.me/shapermint, so we can take care of it. Thanks!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
You may need a shapewear with a higher compression, Tamera. Please send us a DM at http://m.me/shapermint for a faster assistance. Thanks!