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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I ordered the leggings and had to return/exchange twice to end up with the right size (I don't know if I just didn't measure right or what) but it was so easy and fast! I have the right size and these are great. Only thing that could make them better would be if they had pockets.
The bra didn't hold me up and I hate that the padding inside doesn't stay in place.
Customer service is top notice. Product is just ad described. So happy.
Your feedback made our day, Amy! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
When my order didn't fit perfectly customer service let me know they were there to help. Easy returns or not.
Thank you
Thanks for sharing your feedback, Jeannette! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome! ❤️
I purchased three items and am very happy with all three. The leggings, cammy and bra. So satisfied I have now placed an order for two bras and one more pair of leggings and another cammy.
We're glad to hear that you love your Shapewear and your feedback just made our day, Susan. Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Stay awesome! ❤️
I find the bra to be very comfortable but the strip under the bra rolls up as well as the straps bunch too
Oh, no! Let us help you get the right fit for FREE, Maureen. Please send us a DM here: http://m.me/shapermint
I am in my sixties, size 14 and in need of a lift. This bra fits perfectly and is extremely comfortable. I bought more. I recommend it hightly.
Your feedback made our day, Peter! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome! ❤️
Bras are good and Customer Service is even better!
That's what we aimed for, Pat. You can help us spread the positivity by becoming our next Brand Ambassador. You can learn more here: shpmint.com/ambassador
Stay awesome!
I felt 10 pounds lighter and I was so smooth and the top I was worried about rolling down, did not do it all day. And I was up and down cleaning out files and reorganizing.
Your feedback made our day, Brenda! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
I Love the high waist. No bulging stomach lines. Good quality, Thick material.
Music to our ears, Linda! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome!
Fit well and very comfortable. I highly recommend these. Love discounts they offer as well. I saved a lot purchasing these offers.
Love the items! Comfortable! I have bought the bras and the body shaper.
Thanks for the lovely feedback, Zoraida. Be one of the Brand Ambassador and help us spread the love too. Just head over to the page on our website and fill out the form. Here's the link: shpmint.com/ambassador
Stay awesome! ❤️
I reached out regarding a sizing issue and overall satisfaction, and the individual who assisted sent me a different size and also replaced what I wasn't satisfied, at no charge. Very satisfied with the customer service!
Our hearts are full hearing your lovely feedback, Krissy. We always aim to deliver a great customer experience, and we will continue doing it no matter what the circumstances are. Stay awesome!
We all are human therefore mistakes are possible, through our mistake we must learn from it and do better I am still in love with you Shapermint because you strive to do better and make things right with me showing me good customer service.
Our hearts are full hearing your lovely feedback, Sonja. Thanks for giving us a chance to make it up to you too. Know that we are just a DM away anytime that you needed assistance, okay? Here's where you can quickly reach us: http://m.me/shapermint
My breasts are large and I need a bit more support. They are the most comfortable bra I've worn Perfect for sleeping.
Thanks for your feedback, Merrill. Should you need to get an exchange, it's for FREE and you just need to DM us here: http://m.me/shapermint
I ordered previously and thought I'd try a different brand as a back up. Upon arrival, I realized that this brand is just as good! Very happy with my purchases from Shapermint.
Yay! We appreciate your feedback, Loree! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Very very unhappy. I had items that where to small, I was told to return the items for a bigger size, so I did and I've yet to receive them back. There were 2 medium pantys and 1 medium bra..
Oh, no! Please allow us to check the status of your replacement order, Cristy. Please send us a DM here: http://m.me/shapermint
First time user of shapermint and it is so comfortable. I wore my cami and shaper short together and it didn't roll up. Loving it.
Will purchase again
Your feedback made our day, Nurulhuda! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Perhaps what you need is a different size or style, Diana. Don't worry, exchanges are for FREE. Please send us a DM here: http://m.me/shapermint