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ShapermintReviews 7,381

3.0

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Satisfied customer
December 17, 2020

Always happy with the quick and easy checkout process

Date of experience: December 17, 2020
Kentucky
1 review
0 helpful votes
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Excellent customer service
December 17, 2020

I took a chance and ordered a bra online. I went by their size calculator and ordered a M plus I ordered the bra with little padding. I received it and immediately tried the bra on. It was too small and flattened my chest. Did not like the bra at all. My return was seamless. The virtual agent was so helpful and very patience with me. I couldn't have asked for a better outcome. Very pleased. I'd recommend buying from Shapermint cause it gives you peace of mind if you need to exchange or return.

Date of experience: December 17, 2020
Arizona
1 review
0 helpful votes
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Quality Leggings!
December 17, 2020

They fit well. Very comfortable yet firming. I feel more "dressed up" when I wear these while shopping, socializing, etc.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Very impressed
December 17, 2020

I love how it smooths out my problem areas. Its very flattering and thankfully it stays in place and doesn't ride up. It fits true to size and is made very well.

Date of experience: December 17, 2020
Kentucky
1 review
0 helpful votes
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Very comfortable!
December 17, 2020

Bought two bras and shaper high waist panties I love them! Very comfortable and fit well. Does NOT roll down or ride up. Will purchase more.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Bras
December 17, 2020

Very pleased with return policy received my exchange within a week great fit

Date of experience: December 17, 2020
Georgia
1 review
0 helpful votes
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Nice bra, even better service!
December 17, 2020

The first bra was not a good fit. I wrote a review stating that. Shapermint's customer service contacted me and told me they wanted me to be happy. They listened to what I wanted in a bra and sent me a new one. It was perfect!

Date of experience: December 17, 2020
Ohio
1 review
0 helpful votes
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CS
December 17, 2020

Bras better than expected. Very pleased! Ordering simple. Surprised with great coupon offers.

Date of experience: December 17, 2020
North Carolina
2 reviews
0 helpful votes
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EXCELLENT
December 17, 2020

Great buy. Comfortable. Does not roll down whether or not you are standing, stretching or even sitting down.

Date of experience: December 17, 2020
Texas
1 review
0 helpful votes
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Excellent
December 17, 2020

I love it. It doesn't feel uncomfortable. I can wear it all day without feeling out of breath

Date of experience: December 17, 2020
Indiana
1 review
0 helpful votes
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Love the bra
December 17, 2020

I ordered the leggins but just too constricting for me. I was pleasantly surprised they sent me another bra in exchange and that they come with extenders.

Date of experience: December 17, 2020
Wisconsin
1 review
0 helpful votes
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Super comfortable
December 17, 2020

Not just for the well-endowed. Small chests get support too!

Date of experience: December 17, 2020
Texas
1 review
0 helpful votes
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Love the campus!
December 17, 2020

Product delivers! Easy to put on, just PULL up and it's so easy!

Date of experience: December 17, 2020
North Carolina
1 review
0 helpful votes
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Comfortable fit
December 17, 2020

The fit is comfortable, and the coverage is just what I hoped for.

Date of experience: December 17, 2020
Massachusetts
1 review
0 helpful votes
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Most comfortable!
December 17, 2020

I ordered one bra to try out and immediately returned to buy two in each color. The most comfortable bra ever!

Date of experience: December 17, 2020
Florida
1 review
0 helpful votes
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Great customer service!
December 17, 2020

I called because I purchased the wrong bra by mistake. I explained my dilemma and the customer service rep handled the problem professionally, efficiently and told me to donate the wrong bra to someone who needed it. Absolutely best of all scenarios!

Date of experience: December 17, 2020
Michigan
1 review
0 helpful votes
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AWESOME!
December 17, 2020

Customer service representatives are very helpful and super friendly. Products are great makes me feel super sexy and confident

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Great Sale
December 17, 2020

My purchase was quick and easy! My wife will love these products!

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Great!
December 17, 2020

Great fit. Very comfortable! Happy I ordered this bra. Great customer service!

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Shaperwear review
December 17, 2020

I tried 2 different sizes and both were snugg the second one was a better fit but the bra part needs to be better I use my bra under the camio it doesn't fit right if I don't,

Date of experience: December 17, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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