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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I was pleased with the process of the order and delivery.
Wrong size first time you correct it with no issues
We're glad that you let us help you fix your order, Angela! Just let us know if you have any questions or need anything else okay?
Had a problem with the fit. Thay went above and beyond to help with correct size. Thank you
Thanks for letting us get you the right size, Mary! Remember, we're just an email or message away if you need anything else okay?
I had to change the item for sizing problems, but the costumer service was amazing and super helpful! Once I got the right size, the product is great!
Thanks for letting us help you get the right fit for you, Melany! You know, we're always looking for potential brand ambassadors to help us spread the love. If that's something you would like to do, just fill out the form on this link https://shapermint.com/pages/ambassador
I was pleasantly surprised at the comfortable, sliming-fit. It does pull you in nicely and with ease. I do perspire while wearing this, however, and "my girls" get smashed down to the point where the sweat builds up and I had to put padding under my breasts to help with that. No one wants stickiness under there. I'm not huge, I wear a C-cup. But this isn't what I was hoping for nor expecting. This slimming featured product does better if you're not too "well endowed." So I don't recommend it if you ladies wear C-cups or larger.
Hi, Lina! Perhaps the ones you have might be a bit too small for you. Let's exchange them to a different size for free. Can you send us a message through Facebook Messenger so we can take care of it? Here's the link http://m.me/shapermint
The fabric fits well and is soothing to my skin. I recommend this product
Glad you like it, Concilia! Thanks for sharing your feedback. Stay amazing!
Ella provided excellent online customer support and made it a Hassle-Free return! Thanks so very much!
Awww, thank you for sharing this, Tarina! You know what, how about you spread more positivity this holidays? You can refer a friend today! Give your friends $10 off and you get $20 after their first purchase. Here’s how: https://shpmint.com/afbcref
The shapewear arrived in a timely manner, although it didn't work exactly like I thought. It doesn't completely smooth my abdominal area like I wanted.
We hear you, Oneida. Please, PM us your order details, so we can have a better look. Here is the link http://m.me/shapermint and our Fit Experts will be there waiting to help you out.
Everything actually works for me with their size small camis (and I'm an xs-s standard sizes needed, so they likely run slightly on the small side for others reference). Customer service was great about answering my questions before purchase and I've got a few more now for a good ability to use them more often.
Thanks for vouching for us, Jennifer. Anyways, would you consider to be one of our ambassadors? Here is the link to check to know more. https://shapermint.com/pages/ambassador
I ordered and they were delivered in 2 weeks. They are exactly as described. I will be purchasing more of this brand. I'm very happy with my purchase.
That's really amazing and thanks for vouching for us, Nancy. How about you try to apply to be one of our ambassadors? The nitty-gritty is in this link but let us know if you have some questions. https://shapermint.com/pages/ambassador
Thank you so much, I love this product, have purchased again and will continue to do so
Thank you for sharing and what a timing! We are actually looking for some ambassadors and I see you are perfect fit to represent our brand, Janice. To see the nitty-gritty and perks that comes with being an ambassador, you may check this link. https://shapermint.com/pages/ambassador
I wear a med and bought a top from u in a size xl. It should be big enough! Looks like it was made for a size 0!
We're sorry the size is too small for you, Joane. Let us help you get a FREE exchange for the right fit. Please send us a DM with your order number and email address through this link: http://m.me/shapermint
They work pretty well, and they stay up! So that's great!
Thanks for leaving a feedback here, Jenna. Should there be anything that we can help, please don't hesitate to DM us on this link, okay? http://m.me/shapermint
I love the bras and will order more. I ordered one for my mom and she loves it as well!
We love you and your mom too, Sherry! We're always looking for potential brand ambassadors to help us spread the love. If you're interested, just go to this link to sign up. Your mom can sign up too! Here's the link https://shapermint.com/pages/ambassador
I bought 5. I am comfortable during the day and I don't long to take it off at night. 2020, you earned some redemption points for this.
Thanks for the love, Jennifer! You know, we could use your help in spreading more love by becoming one of our brand ambassadors. If you're interested, please go to this link and fill out the form https://shapermint.com/pages/ambassador
I have talked with several people about this problem. Each person I did talk with was friendly and very helpful. They offered me new products at no charge. They also offered me the option to exchange for something else. So far they have gone above and beyond to help.
Thanks for spreading the love, Judith. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Stay beautiful!
Overall I have made several purchases from Shapermint. Aside from a sizing issue once, I have been extremely impressed by the shapewear. The bras are comfortable enough to sleep in (wireless), the cami tops are amazing as well as the leggings.
Hearing that you had great experience is the best thing we could hope for, Degloria. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more shpmint.com/ambassador
The customer service was exceptional and the product quality is beyond compare
YASSSS! Nothing matters more than a satisfied customer. Hey, Gaby! We'd be pleased to have you as one of our Brand Ambassadors! Sign up here: https://shapermint.com/pages/ambassador
I love my cami s got every item, in all the colors. Bra, panties and cami. I don't go any place, without them.
You've got us smiling from ear to ear, Virginia! :) Ever thought of becoming a Brand Ambassador? The time has come! Sign up here: https://shapermint.com/pages/ambassador
I've never found a bra and leggings so comfortable in my life! Such great undergarments. Customer service is so nice and always willing to help. I've never ordered products from a better company. I will always go back to Shapermint! I've also told a lot of friends about Shapermint as well! Thank you!
WOW! That's a lot of stars, Sherida! Let's keep the love coming! Sign up to become one of our Brand Ambassadors! Here's the link: https://shapermint.com/pages/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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Thanks for the feedback, Gwen! Have you already tried your shapewear out? Let us know if you need anything else okay?