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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The customer service at shapermint is excellent! I did recommend it to my family and friends!
Fast service. Ordered wrong size but didn't have to hassle with a return. They sent one free of charge. Bra was still a little small.
We really appreciate you sharing this, Carlotta. Please get in touch if there's anything you need, okay? Stay awesome!
Excellent customer service. I will most definitely reorder.
Aww thank you, Jovanna! We really appreciate you doing the hassle just to share this. Let us know if you need anything. Have a good one!
Really good leggings, fit is brilliant, quality is also good. Great product I have 3 pairs!
Wow! Thanks for the love, Karen! You know, we could use your help in spreading more love by becoming one of our brand ambassadors. If you're interested, please go to this link and fill out the form https://shapermint.com/pages/ambassador
In the past I have told my family to bury me in my jeans. Well, revise that! Just bury me in my Shapermint leggings! Easy to order and fun to wear. Keep in mind, humor is a difficult concept.
That's a good one, Jennifer! We're so happy that you love your shaper leggings! We're always looking for brand ambassadors to help us spread the love. If that's something you would like to do, please go to this link and fill out the form. Here's the link https://shapermint.com/pages/ambassador
I bought one bra and loved it. So I ordered 2 more. One was different and didn't fit. So I used your replacement directions. How easy could it be! I was very impressed with how it went. Thanks! Great customer service!
We're so glad that you were able to have your shaper bras exchanged, Connie! Would you like to help us spread the love by becoming one of our brand ambassadors? If you're interested, just go to this link and sign up https://shapermint.com/pages/ambassador
When I had an issue with my tights they were very quick to respond and provide a replacement. Their 60 day policy is great!
So you are, Hilary! Hope everything is doing well with your new shaper tights now! Happy New Year!
These bras are the most comfortable bras I have ever worn! I can actually wear them all day and I have not had a bra that is not an unstructured sports bra that I can wear all day in like forever. This bra does not bind or pinch and I wanted a bra without the removable pads so I don't have to fuss with them. And the padding is just right. I will be purchasing a couple more of these bras. Thank you Shapermint!
Yaass! Nothing's greater than this, Debra. Thank you! We'd love to have you as one of our Brand Ambassadors! Here's where you can sign up: https://shapermint.com/pages/ambassador
I was excited when I ordered my shaper. When it came in the mail it was too loose and had NO support. I contacted the return center so I could start the process if returning it. Unfortunately I was told I wouldn't get my full return price. I decided to give it to my daughter. I WILL be ordering again.
Hello, Michelle. We'd love to further assist you on this. Please slide us a message through this link: http://m.me/shapermint
They are very comfortable to wear but when I washed 3 of them in the complimentary pink bag, the cam out with frizzes on them.
Oh, no! We'd love to know more about what happened, Constance. Send us a message through this link: http://m.me/shapermint
I love this company. I've been a tester since this past summer. Great sales
We love you too, Jana! Happy New Year!
I ordered 2 bras of differing style. One I liked more than the other. Return exchange plan was excellent. Good fit for the 3X. Will try other items.
Aww! We're excited for that, Terri! Hey, ever thought of becoming a Brand Ambassador? This might be the perfect time to do it. Here's where you can sign up: https://shapermint.com/pages/ambassador
I love the products I purchased. I love the stickers they include with the order. I will make other purchases in the future. I have never worn something so comfortable. My clothes looks great on. Thank you Shapemint
Louuuuderrr! Let this be heard, Sonia! Become one of our Brand Ambassadors! Here's where you can sign up: https://shapermint.com/pages/ambassador
Though it took forever to receive the items I ordered, once they arrived, I determined quickly that they were exceptional quality, very comfortable, looked great and fit so nicely. I was very pleased and will definitely be ordering more.
You've got us smiling from ear to ear, Linda. Let this be heard! Spread love with us? Sign up to become one of our Brand Ambassadors! Here's where you can learn more: https://shapermint.com/pages/ambassador
I ordered the wrong size, because of the different sizes in my country, when I got in touch with the company, they sent me a new cammi, and told me to keep the original one. The service was excellent and I had follow up contact. The delivery was a little slow, but Shapermint kept track of my order.
Glad we were able to turn things around, Irened. Hope the exchanged are doing great with you. If you got a time, we'd love to know more!
Clothing is amazing. It does what they say it does. Great service for exchanges. Courteous staff and they know what they are talking about. Highly reccomend.
Yassss! This is incredibly great, Angela. You know, you'd be a perfect addition to our Brand Ambassador Crew! Here's where you can sign up: https://shapermint.com/pages/ambassador
Very Comfortable I would order again. Shipping was a little delayed but it was over the holidays.
Which style did you get, Susan? We can already tell you're slaying it. Can't wait for you to get more!
At first I ordered what I thought was my size but turns out it was a little on the small side but I can still where it but I was disappointed I didn't get a bigger size because I was going to get it then I changed my mind when I saw the size guide. Then when I gave my feedback on the size they sent me a bigger size free of charge I couldn't believe it. I was so satisfied and impressed. I love the bigger size probably one of my favorite bras and I can still where the smaller size too. Great customer service and customer appreciation. I would definitely recommend thus product and this company very professional and courtesy.
Wow! You just got the whole team smiling here, Ariel. We'd love to have you as one of our Brand Ambassadors! It'd be an honor to have you as one! Here's where you can learn more about it: https://shapermint.com/pages/ambassador
Love the leggings and really like the panel so if you don't want to wear underwear, you don't have to.
Thanks for the love and the insight, Sarah! Would you like to become one of our brand ambassadors to help us spread even more love? If you do, then please go to this link and fill out the form https://shapermint.com/pages/ambassador
My Shapermint leggings are the best that I have ever owned! Talk about all day comfort! Look good and feel good!
We're so happy that you're rocking your shaper leggings, Kim! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? If you do, please head over to this link to sign up the form https://shapermint.com/pages/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate this, Ingeborg. How about you spread more positivity this holidays? You can refer a friend today! Give your friends $10 off and you get $20 after their first purchase. Here’s how: https://shpmint.com/afbcref