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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The experience was good. Easy to place order and package arrived when expected.
I have been shopping with you guys for a few months now everything has been great whenever there was a problem it was taken care of and then this time there was a problem it was not taken care of I paid for a pair of leggings and no matter how much they cost it's been 2 weeks since I purchased them and then was told it's going to be another 2 weeks until more are ordered and now I am left with absolutely nothing and having to wait this representative was very rude And just because I paid $8 for them doesn't mean that I should have to wait over a month for them with no kind of compensation
Love the bras. They are comfortable and fit well. I like the colors and that there are no wires.
It is our comfiest companion indeed, Cathy! Let's keep the love coming! Sign up to become one of our Brand Ambassadors! Here's the link: https://shapermint.com/pages/ambassador.
Love my Shapermint leggings and Bras! I wear the leggings every single day! They shape and keep their shape! I initially bought 2 pair and I now have 8 pairs! They wash up beautifully. The bras are so comfortable I've worn the bras to bed! I say BUY BUY BUY!
We bet you've shaped your Holidays beautifully, Lynn! Let this be heard! Sign up to become one of our Brand Ambassadors! Here's the link: https://shapermint.com/pages/ambassador.
Back in May of this year. I had a weight loss surgery. I'll together I've lost about 125 pounds. And of course some of the weight was in my breast causing me too I have trouble finding A good supportive bra. I took a chance bought the true kind Shapermint bra. Best decision ever. I love it it's very supportive, it's very comfortable it doesn't bunch and bind cut into my side of my back. I told my sisters about it, it's like wearing nothing at all. The best bra ever
They made an exchange incredibly easy! And their products live up to the hype!
We bet you're slaying it, Gorgeous! You know, you'd be a perfect addition to our Brand Ambassador Crew! Here's where you can sign up: https://shapermint.com/pages/ambassador.
Unique experience. The leggings are my first item from shaper mint. I am impressed with its comfort. Thank you.
Due to shoulder lack of flexibility, this style doesn't suit me. Too hard to get on and off. I will be returning and disappointed it didn't work for me. Would love to see a sports bra with front closure (adjustable).
Le premier item acheté ne faisait pas et on me l'a remplacé gratuitement.
Hope the exchanged item is working well for you now, Sylvie. We'd love to hear more about it.
Camo flattens your blogs so badly that from tummy to blogs you are completely flat. Good for the tummy but not for the boobs. You look completely flat chested
Oh, no! It shouldn't work that way, Don. Allow us to take care of this and send you your perfect fit. Slide us a DM through this link: http://m.me/shapermint
Item came earlier than expected. Nice fit. Hides well under clothing, no roll-up
Glad you loved it, Shamia! We'd love to have you as one of our Brand Ambassadors! You'd be a great fit for sure! Here's where you can sign up: ➡️ https://shapermint.com/pages/ambassador.
Ease of ordering/ multiple choices/ expedient delivery/product quality makes for as perfect an experience allowable in an IMPERFECT WORLD
Wow! Thanks for the love, Cynthia! You know, we could use your help in spreading more love by becoming one of our brand ambassadors. If you're interested, please go to this link and fill out the form https://shapermint.com/pages/ambassador
I love the leggings my only regret is I bought them top big the bra is good but just ok. The top is tight the pants are the same size but why the difference. I will buy again for sure
We hear you and we want to you to give the best experience possible with what you ordered, Nancy. To get you started with the free exchange, please send us a chat using this link. Thanks! http://m.me/shapermint
Easy quick accurate I like the product a lot. I'm so glad I found you
I am very impressed with this company. A few days after I received my order, they followed up with me to ensure that everything was what I wanted. Who does this these days? The bra I ordered turned out to be not exactly what I wanted, but was of good quality. The exchange process was easy and their consultant was very helpful. I will order from this company again
Amazing! How about sharing your pics or tagging us on your next post, Debra? This time, you might be our next Brand Ambassador. Here’s where you can learn more. shpmint.com/ambassador
Excellent comfort and durability, nice colors, size fittings
Awesome! Thanks for your purchase and lovely feedback, Deborah. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
I had troubles figuring out the size best for me... i added LOTS of weight during our covid nightmare and i couldnt fit nicely into any of my clothes. These shapers are EXCELLENT and the customer service was absolutely fantastic! I would recommend to everyone to give these a try. Absolutely LOVE them! An amazing company 10 stars!
You're the best, Chrissy. Thanks for the awesome feedback! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I ordered a bra from here and when it came time to review it I was honest and I said that it was incredibly comfortable but it didn't really provide any support or shape. Someone from the company reached out to me and told me they were sending me another bra free of charge that they hoped would be better for what I needed. It was a lovely customer service experience.
Originally I ordered the wrong size, but the exchange was super easy and with the smaller size, I got the compression I was looking for and they really don't roll down.
Glad we were able to turn things around, Paula. We'd love to have you as one of our Brand Ambassadors! You'd be a great fit for sure! Here's where you can sign up: https://shapermint.com/pages/ambassador.
Had an issue with sizing. My fault really. They were great about the exchange. I will definitely be shopping with them again. Products are comfortable and very flattering. I absolutely love the shaper camis
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh, my! Didn't mean to be a pain, Christina. Let us further assist you on this, and turn things around. We promise to get to the bottom of this for you, okay? Please send us a message through this link: http://m.me/shapermint