Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Unlike other online merchants, Shapermint had a positive & instant response for my return and my exchange request.
Fits great, makes a big difference covering up the lumps and bumps. I would recommend it to all my family and friends
My order never came although they said they shipped it. Spoke with customer service and sent me my package right away! I have already ordered another one and recommended this to all my friends! Awesome job!
Love it! Awesome fit! The girls are happy! I bought one for my daughter too and she's happy with it too!
These undergarments has transformed my life by just being able to cover the areas that undesirable. We all have imperfections but with this product it is perfection. Thank you for changing my life without changing me!
Great product, good customer service. I've bought from this company for awhile now. Do not like the bras at all but I love the underwear.
Product fit very well. Shorts come all the way to under bust line, so so overhang showing. Very smooth all over. Also they shipped extremely fast. Got them in time for wedding I was in
This exchange was quick & easy. The customer service was focused on how to help. I got my replacement in no time.
I love the Shapermint is really work is really soft don't roll went you sitting down or moving I really recommend went put the dress is don't show anything
I had to return two items because they were too small and I was very impressed with the return process and speedy turn around. I'll buy from here again!
Not only does it do what it is said to do it is super comfortable. I do not like the hand wash part of it but it is, what it is.
Customer service is quick and thorough. My exchanges were handled fast. These items fit well and are very comfortable!
This is really nice! Stay in place and comfortable!
Look great under a dress or pant! Easy to put or to remove
Shapewear is great! Never dealt with a customer service like this! THEY ARE AWESOME! They really do care!
I ordered the high waisted brief and shorts. They are nice and comfortable. They could be a little tighter however for better compression.
I love this shaper, Fit to my body, makes me look slim, stays in place all day, no rolls I love the feeling and comfort all day, the tightness makes me not want to eat. I fill full
About the Business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members