Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I am really satisfied either my undergarment. I bought 3 high waist panty shaper and was amazed that I didn't have to pull them up once! They don't roll or slip down. I love that!
I had a problem with fit and they sent out new articles without even requiring me to mail the other items back! They said it was ok. Just keep them! So nice! Everyone I spoke with were very polite and patient with me. They were very helpful. I would recommend this company to everyone!
I'm not as satisfied if I thought I would be. The commercials make it look so easy and smooth. But when I put it on I don't get the smooth look like the girls in the commercials. You can still see one of my rolls. It's disappointing.
I ordered the High Waisted Shaper Panty with reservations about how comfortable and effective they would be. I was VERY pleasantly surprised, so much so, that I have ordered six more! I wear them often and they always make me feel better in the clothes I wear. I highly recommend them!
Not super satisfied with results of product, smaller size still rolls
Down in the back and it doesn't make you smooth as advertised
Super happy with both the comfort and fit! My daughter is now a customer too. Try it, you'll like it!
I love the way it keeps me in a good shape! Keeps all those little or not so little love handles all in the right place! Also keeps your posture nice and straight!
Easy to get on and comfortable to wear, also makes you look and feel slimmer too. Would definitely recommend.
Shapewear is of good quality at a reasonable price. I have exchanged a couple of shapewear due to the wrong size, but the process was easy. I am happy with the product and would recommend to others. Check the size properly as size chart differs for different shapewear.
Before the dimples, bulges, and rolls would make the cutest tops, pants, dresses just so ugly on me!
Now I put on an outfit and I look like I want to in it, I look good!
I wore Empetua to two different events this weekend and felt comfortable the whole time. Thanks for being so awesome.
Used the empetua brief on a trip and it was so comfortable not too tight, which is what I was looking for and stayed up on the very hot day. I am very happy with my purchase, I am sure I will get another
The customer service is wonderful from this company. I had to exchange my size and they were prompt to exchange it. The new one arrived within days of contacting the company online. This is a great product and I can't wait to wear it when I cruise soon.
Had some questions about the 'rolling' down of my new Empetua All Day Every Day High-Waisted Shaper Shorts. Customer service was very responsive and in a timely manner and never made me feel that it was 'my' problem. They offered helpful suggestions in a very welcoming way and went above and beyond the customer service experience... other business should take lessons from Shapermint's customer service practices. Thank you Shapermint, you have my business for life!
Excellent prices and fit is awesome. Shipping time was also great and communication. I have purchased 3 items.
I HAVE MADE SEVERAL PURCHASES AND THE ONLY CORRECT PURCHASE WAS MY FIRST ORDER. MY LAST 2 ORDERS I PURCHASES TWO ITEMS AND ONLY RECEIVED ONE BOTH TIMES AND WAS TOLD TWO WERE BEING MAILED TO ME, INWHICH THAT NEVER HAPPENED WAS. IT IS REALLY TOO BAD FOR SUCH GOOD PRODUCTS TO HAVE SUCH POOR ORDERING SERVICE. I REALLY DON'T SEE MY SELF ORDERING FROM AGAIN IT WAS WAY TOO OVER WHELMING
We're sorry to hear your inconvenience, Denice. Our record shows that the replacement was already delivered last Monday - July 1,2019 at 10:10 am. Please send us a direct message through our facebook page if you still needs further assistance.
I bought the cami and it is amazing it folds me in with out feeling like I cant breath. Very comfortable I wear it everyday. I did take their advise and ordered a size smaller than what I am and it is amazing. Will be buying again.
My shape wear fits well and stays put! I would recommend this product to anyone who wants to feel more confident.
I ordered twice from them, some how I received two items. Was quickly credited... and told to keep and enjoy the other, I was pleased and impressed. The second order was followed by an email to confirm that I was satisfied. Very surprised...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry about it, Solangel. Maybe you can try our bodysuit collection, it has straps so it shouldn't roll down and has higher compression level compare to Empetua. Please send us a message through our facebook page and we'll be more than happy to assist you.