Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Best shapewear I ever tried. They have the best customer service as well. They are so kind and reply to you very quickly.
The item fitted well but did nothing for my shape or stomach I still looked big and in the Ads seen on face book, the women looked so different modeling the shapemint
Overall great, so glad I ordered! To have to write 100 characters is stupid.
Couldn't be more pleased with customer service after ordering the wrong size. They sorted this out via email and were so speedy and polite. Wonderful, would definitely recommend them.
When I had to return an item, it went surprisingly well. Didn't have to send a receipt or the item back to them. And a replacement was sent very quickly. I am very pleased.
Was way to order, quick to arrive but too much correspondence after I received product. I did one review after I received and keep getting correspondence. Little over kill.
I'm average size (8 reg) but have a slight muffin top that doesn't look great in bodycon dresses. I thought shapermint was a better alternative than plastic surgery.
Boy, was I overjoyed when I put it on. My body looked like I was 25 years old! I'm ordering at least two more.
My experience with Shapermint was excellent. It was easy to place the order, it came in good time also. I'm very happy with the 2 products I ordered.
I ordered a size too small and they sent me another size and allowed me to keep the one I had! Fingers crossed I will soon be able to wear the one that was too small.:-)
When I had a concern about the product I got an immediate response & it was corrected quickly and easily. Very impressed!
I'm happy with the items I purchased. I qualified for a free pair of their high wasted panties and I was sent a size small instead of the size I needed, a size med. I sent them an email explaining what happened and they immediately shipped me the correct size and told me to keep the small. I will give it away or maybe fit into it one day! Great customer service!
It's very Comfortable. I just luv it Thanks So-oo-oo Much 4 making this it feels better than a Girdle... Yessss And Ya Look Good In Your Clothes Wearing It
Items stay in place - don't roll down - very comfortable. Highly recommend these products I have bought multiple products from this company.
They'are great! However mine do roll down. The part that is supposes to compress the stomach is too short, it needs to cover the bottom part and the top part of your stomach, if I pull up it doesn't cover the bottom part and if I don't pull up it covers it but rolls down
I needed to exchange some bras for a different size. Shipment is fast and they have great customer service.
The experience was good, The undergarment worked well but not comfortable if worn for a long time. I do like the product. It does hold you in.
Your products wash very well, they hold in everything that you say. I wish I could buy more. Love all your products.
The product came and was quality. It fit well and helped with my shape without being painful to wear. Would recommend.
I love my Shapermint! It fits great and is extremely comfortable. Ordering was easy and shipping was fast. I will definitely order again in the future.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members