Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Wow, they actually are true to their word. My fault for ordering wrong size, but the exchange was smooth and fast. Would order from again and highly recommend.
I was skeptical after seeing all of the ads on social media, but decided to try Shapermint when they had a sale on. I'm glad I did! The shaper is by far the most comfortable shaper I've worn, and fits true to size. Thank you for making a great product that works!
I have tried lots of other shapewear and this one is more comfortable, but I couldn't tell much difference in how I looked in it versus without it. My after-baby tummy looks the same with or without it.
The high waisted panty not only gives me the shape I need to make my clothes look good but it also gives great support for my ailing back
My order was processed extremely quickly and I received outstanding customer service. I had a request and they went above and beyond to satisfy it. Literally. The product is great, it works as described and it's super comfortable. Five stars all the way!
Very comfortable and stays in place! I purchased both the nude and black high-waisted shaper panty. I absolutely love them!
Best tummy tucker that allows free movement and comfort with maximum control. Highly recommend this for everyday confidence.
I have bought a couple of pieces that I am pleased with. I don't feel the tightness that I get from other girdles but I do see how smooth my clothes looks on my body. I don't see lumps and bumps everything is smooth and comfortable. I can wear my pieces all day and not have any worries that it's going to roll up or down. I have ordered about 6 pieces 3 panties and 3 shorts sizes 2xl. The customer service is great and works hard to please your needs. I have suggested my family and friends to try Shapermint to see what they think. You won't be disappointed at all.
This is the shapewear that every woman should own. Shapermint is nothing like the "girdles" of old. Females of all ages can appreciate looking smooth and polished in their garments.
This is the most comfortable bra I own! It covers me completely, and I am supported and everything is smooth... sides and back. I have it in black and nude. I highly recommend it!
Always been dubious about shape wear as in the past have found it cripplingly uncomfortable- not anymore!
Shapermint garments really do make a difference and yet feel so comfortable can be worn all day.
It's given me the confidence to purchase a straight fitting dress that I would have avoided in the past and I feel great
Am enjoying my bodyshape, it looks so wonderful on me. I would recommend this product. It gives sexy outlook.
The shapermint team provided fast & friendly service. They even sent me items as an exchange and didn't charge me for them.
As I live in the UK I was surprised on how quickly my shaper shorts arrived. I have a dress that I had wanted to wear to a function, however I didn't have the appropriate shaper shorts. When I tried my dress on with my shaper shorts, I was soooooo shocked at how my shape was smoothed out. The shorts stayed in place, I love it! Thank you Shapermint Xoxoxo
Ordering was easy, an exchange was done quickly and painlessly. The quality is much better than what I expected for such a great price. I will be ordering more ans telling my friends about it!
It's a great product and it's worth the money. It is not some cheap piece. Anybody who has a little that they want to hide here is your answer
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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