business logo of Shapermint

ShapermintReviews 7,379

2.9
How would you rate Shapermint?
grey star
grey star
grey star
grey star
grey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
375
value
361
shipping
384
returns
254
quality
351
This company responds to reviews on average within 5 days
Kentucky
1 review
0 helpful votes
Follow Collieen I.
Unfollow Collieen I.
Send Message
Share Review
Report Review

Super transaction.
July 3, 2019

Wow, they actually are true to their word. My fault for ordering wrong size, but the exchange was smooth and fast. Would order from again and highly recommend.

Date of experience: July 3, 2019
Canada
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Send Message
Share Review
Report Review

Great product
July 3, 2019

I was skeptical after seeing all of the ads on social media, but decided to try Shapermint when they had a sale on. I'm glad I did! The shaper is by far the most comfortable shaper I've worn, and fits true to size. Thank you for making a great product that works!

Date of experience: July 3, 2019
Kentucky
1 review
0 helpful votes
Follow Tanya C.
Unfollow Tanya C.
Send Message
Share Review
Report Review

I have tried lots of other shapewear and this one is more comfortable, but I couldn't tell much difference in how I looked in it versus without it. My after-baby tummy looks the same with or without it.

Date of experience: July 3, 2019
Florida
1 review
0 helpful votes
Follow Leola D.
Unfollow Leola D.
Send Message
Share Review
Report Review

Great support
July 3, 2019

The high waisted panty not only gives me the shape I need to make my clothes look good but it also gives great support for my ailing back

Date of experience: July 3, 2019
Kansas
3 reviews
0 helpful votes
Follow Jime E.
Unfollow Jime E.
Send Message
Share Review
Report Review

Amazon product great service!
July 3, 2019

My order was processed extremely quickly and I received outstanding customer service. I had a request and they went above and beyond to satisfy it. Literally. The product is great, it works as described and it's super comfortable. Five stars all the way!

Date of experience: July 3, 2019
Tennessee
2 reviews
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Send Message
Share Review
Report Review

Great shapewear!
July 3, 2019

Very comfortable and stays in place! I purchased both the nude and black high-waisted shaper panty. I absolutely love them!

Date of experience: July 3, 2019
Pennsylvania
1 review
0 helpful votes
Follow Audrey P.
Unfollow Audrey P.
Send Message
Share Review
Report Review

Best tummy tucker that allows free movement and comfort with maximum control. Highly recommend this for everyday confidence.

Date of experience: July 3, 2019
Tennessee
1 review
0 helpful votes
Follow Danielle P.
Unfollow Danielle P.
Send Message
Share Review
Report Review

So comfortable!
July 3, 2019

I have bought a couple of pieces that I am pleased with. I don't feel the tightness that I get from other girdles but I do see how smooth my clothes looks on my body. I don't see lumps and bumps everything is smooth and comfortable. I can wear my pieces all day and not have any worries that it's going to roll up or down. I have ordered about 6 pieces 3 panties and 3 shorts sizes 2xl. The customer service is great and works hard to please your needs. I have suggested my family and friends to try Shapermint to see what they think. You won't be disappointed at all.

Date of experience: July 3, 2019
Maryland
2 reviews
0 helpful votes
Follow Joyce D.
Unfollow Joyce D.
Send Message
Share Review
Report Review

It works!
July 3, 2019

I had to try it to believe it. It actually works! Just like in the commercials. It holds you in, I love it!

Date of experience: July 3, 2019
Maryland
2 reviews
0 helpful votes
Follow Shaudon B.
Unfollow Shaudon B.
Send Message
Share Review
Report Review

Comfortable Support!
July 3, 2019

This is the shapewear that every woman should own. Shapermint is nothing like the "girdles" of old. Females of all ages can appreciate looking smooth and polished in their garments.

Date of experience: July 3, 2019
Georgia
1 review
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Send Message
Share Review
Report Review

Best Bra around!
July 3, 2019

This is the most comfortable bra I own! It covers me completely, and I am supported and everything is smooth... sides and back. I have it in black and nude. I highly recommend it!

Date of experience: July 3, 2019
GB
1 review
0 helpful votes
Follow Jacqui R.
Unfollow Jacqui R.
Send Message
Share Review
Report Review

Does what it says - and feels great!
July 3, 2019

Always been dubious about shape wear as in the past have found it cripplingly uncomfortable- not anymore!
Shapermint garments really do make a difference and yet feel so comfortable can be worn all day.
It's given me the confidence to purchase a straight fitting dress that I would have avoided in the past and I feel great

Date of experience: July 3, 2019
Australia
1 review
0 helpful votes
Follow Sherry G.
Unfollow Sherry G.
Send Message
Share Review
Report Review

Very good
July 3, 2019

Very happy with product l have bought several for myself and some for gifts and have recommended to many

Date of experience: July 3, 2019
GB
1 review
0 helpful votes
Follow Florence E.
Unfollow Florence E.
Send Message
Share Review
Report Review

I love Shapermint
July 3, 2019

Am enjoying my bodyshape, it looks so wonderful on me. I would recommend this product. It gives sexy outlook.

Date of experience: July 3, 2019
New York
1 review
0 helpful votes
Follow Ana E.
Unfollow Ana E.
Send Message
Share Review
Report Review

Nice.
July 3, 2019

I have not worn. Looks awsome. Can't wait to use. Love the variation of color. Will wear soon. Enjoy the material is great and holds shape.

Date of experience: July 3, 2019
Australia
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Send Message
Share Review
Report Review

The Best
July 2, 2019

The Shapermint Bra, s I purchased are beautifully made, extremely comfortable perfect fit as well as looking the part.
Very Happy

Date of experience: July 2, 2019
Australia
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Send Message
Share Review
Report Review

Efficient & helpful service.
July 2, 2019

The shapermint team provided fast & friendly service. They even sent me items as an exchange and didn't charge me for them.

Date of experience: July 2, 2019
GB
1 review
0 helpful votes
Follow Anne-Marie R.
Unfollow Anne-Marie R.
Send Message
Share Review
Report Review

As I live in the UK I was surprised on how quickly my shaper shorts arrived. I have a dress that I had wanted to wear to a function, however I didn't have the appropriate shaper shorts. When I tried my dress on with my shaper shorts, I was soooooo shocked at how my shape was smoothed out. The shorts stayed in place, I love it! Thank you Shapermint Xoxoxo

Date of experience: July 2, 2019
Texas
1 review
0 helpful votes
Follow Gabriela D.
Unfollow Gabriela D.
Send Message
Share Review
Report Review

Super easy, super satisfied!
July 2, 2019

Ordering was easy, an exchange was done quickly and painlessly. The quality is much better than what I expected for such a great price. I will be ordering more ans telling my friends about it!

Date of experience: July 2, 2019
New York
1 review
0 helpful votes
Follow Kathy R.
Unfollow Kathy R.
Send Message
Share Review
Report Review

Awesome
July 2, 2019

It's a great product and it's worth the money. It is not some cheap piece. Anybody who has a little that they want to hide here is your answer

Date of experience: July 2, 2019

About the Business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+152