Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I love it i would recommend it to everyone that wants to look great and feel great. Now i can wear anything i want and look sexy in it. Now you can see my curves lol. I cant wait to buy more. And for christmas guess what am buying my sisters and mom and my friends.
Excellent fit::::: Excellent quality! Cannot believe how well it fits & stays in position::: no it does NOT roll down!
I am enjoying the leggings and highly recommended them. Keep in mind that your size will probably go up because of the compression.
I think the shapermint boy short is amazing.
I have tried so many others that claim to keep you nice and tight, comfortable and feeling sexy and they don't come close to shapermint products. They are very reasonably priced, the shipping is within a few days and you can always use the tracking system. They have a chat system to answer any concerns or questions. They truly believe in their cause, loving who you are at any age, shape. Empowering all women.
I have worn the shaper bras and the shaper shorts. I have not tried the
Shaper panty yet. I only wear shapewear for dressing up, not every day.
I am happy with what I have purchased.
I had to exchange the first pair and it was such an easy experience. The shipping was also very fast.
They have great cousin we service and the products are great. The only thing I don't love about The leggings is that the crotch area reminds me of panty hose.
I was a little nervous about buying shapewear because you just never know if the fit will really work. But, my boyshorts ended up fitting really well and I looked really nice in my dress for graduation! Thanks!
I ordered leggings and the comfort bra, leggings are the best - like second skin of comfort.
The bra was not a suitable fit for me, I have been given all the assistance (I'm in Australia) to be provided with a better style for my lifestyle and breasts.
I cannot speak more highly of my experience.
Every thing seems to run small. The customer service is outstanding. I just ordered a tank top yesterday I sure hope it fits me when it gets here.
Makes my clothes fit and feel so much better. I've been loosing weight and I'm an in between size, so it makes my clothes fit so much better.
I bought two shaper panties. They make you an offer so you get a discount you more you buy... fell for that... now want to return as nothing much happens. The ads are misleading or maybe it works for flabby fat, if you are firm it does zero for you. I tried to return one of the panties and the scamming was evident... they return only a FRACTION of the value as they charge a huge return fee. Then they direct you to purchase more... in tiny print it tells you the small amount you are credited. I knew it was going to be a hassle. The insistent ads, the loads of email and the overpriced product. Argh. Stuck with it now. Learned my lesson. If it seems too good to be true, it is.
Oh no, Margaret. So sorry to hear that it turned this way. We’re concerned! Please send us a Facebook Message or email us at hello@shapermint.com with your order details.
It seems to be decent shaperwear. My only disappointment was when I accidentally order more items since I forgot to remove them from the cart. I was surprised that it is not "truly free returns/Hassle Free." I had the choice to loose the shipping charge or purchase another item. I tried using a discount code for my exchange but the system wasn't applying it. Whenever I contacted CS online I would just received fan automated reply.
I was so pleased when the shorts arrived and couldn't wait to try them. The effect was great, smoothing out the lumps and bumps pretty well, so my clothes looked far better and a better fit too. Thanks very much!
To Whom This May Concern,
Thank you, for my order, fast delivery and, I'm very pleased with my order.
I adore Shapermint! I had to make an exchange, and not only did my new item ship super fast, they told me to keep or donate the item I had already bought! Excellent product, superb customer service! I'm going to recommend them to everyone I know!
I know I'm overweight, but the add made it look more stretchy than it is. I'll have to lose some weight before I can wear it.
Sorry to hear that it was too tight for you, Alyce. Let us help you to find the right size for you. Send us a Facebook message or email us at hello@shapermint.com with your order details.
I ordered based on their sizing chart. I even went up a bit because based on past experience I hate all "shapewear" because it's too tight and hard to get on. So, I normally wear an XL and occasionally up or down a size depending on brand and cut. I got the "Empetua All Day Every Day High-Waisted Shaper Shorts - Black / XL / 2XL" and "Empetua Loungewear Shaping Leggings - Gray / 2XL". I was breaking a sweat before I even got each one over my KNEES. In the past I might have bothered exchanging it and their policy of charging for refunds, and giving you a bonus for the same amount they charge for the refund if you take the refund as a store credit made it tempting, but in the end I went with paying the $6.95 for the privilege of trying it on. Based on past experience if I went up to a size that I didn't have to sweat to put on then there would be almost no compression or HUGE in the waist/rib cage making it useless.
So, basically, I'm totally unimpressed. It's just your typical shapewear. If you like sweating just putting on your underwear and then feeling like you're being strangled by a boa constrictor all day... go for it.
Hello, Nicole. We’re sorry for the disappointment that we have caused. We’d like to share your feedback with the team so we can resolve this. Send us a Facebook Message or email us at hello@shapermint.com with your order details.
Very comfy and supportive. Yet, although my measurements fall precisely in the middle of Shapermint's size range for me, the waistband rolls like a cheap pair of pantyhose:-(
Sorry to hear that it rolled down on you, Kendra-Charlize. Maybe you got the wrong size? We would like to learn more about this experience. Please send us a Facebook Message or email us at hello@shapermint.com with your details.
Great item, best ever that I tried! Won't be disappointed! I tried others but didn't work the same! Also when something didn't fit right they took care of it immediately!
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So sorry, but what we offer is true to size by tape measure, Linda. Keep us posted.