Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I really like how this helps me to move my excess fat. Thus giving me a more beautiful body. I also like how it doesn't loose it's shape after washing
Love this product. Does not roll down, makes me look thinner, i use the boxer shorts all the time.
Ladies no fake advertising here!
Guaranteed you'll love it. Makes me look good in my dresses.
I wore the shaper mint the other day for a evening out and I was very comfortable and I wasT embarrassed to take pictures
Very easy and simply to order. Received my order earlier then expected, and I was very satisfied.
Somewhat let down. The shapeware is nothing like the demonstrations that I have seen for sure.
After ordering wrong a medium which was too big I asked for a return for smaller size I am a 12 and they fitted perfect no hassle getting exchange very friendly communication
The customer support is really great, I will be ordering again
The sizing chart was off- extremely tight though I followed the recommended sizing chart. But, the customer service for return/ exchange was unbeatable! The new pair fits better but certainly not the best shapewear I've ever worn.
Shapermint does a wonderful job of shaping a figure. It also does a great job of promoting healthy plus sized body image. Lastly, amazing customer service!
This product is terrible and is not what was promised. The fabric is cheap, entirely see through and extremely uncomfortable. The material made me itchy and I got a rash. Not as advertised AT ALL. I'm trying to get a complete refund but they are charging me $7 for that too! SCAM. DO NOT BUY FROM HERE.
Oh no. We're so sorry to hear about this, Negin. Allow us to further assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
It is a very good investment. I tried one pair, and had to buy more pairs. I even bought a cami, and that was also a good investment.
Arrived well packaged, on time and These are great products keep up the good job, I will buy again and again...
Great confusion over a free offer that turned into a charged order. The Shapermint people investigated quickly & resolved the issue. Free offer choice has been shipped.
Very good, I plan to buy more products. They help you find the right product for you and send you the products very quickly which is great.
It was known to stay securely in one place and it didn't. Would not stay on it rolled down. I needed it for my wedding day. Not sure what I will use now. Very disappointed. I was very excited to get it and use it. But it didnt work like they say.
Oh no. So sorry to hear about this, Kristen. Please know that we are to help you out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
They run a little small so order a size up. The customer service was the best I've ever seen. They fit nicely, very comfortable.
The videos that are shown are not exactly how I felt mine to work in terms of holding in the belly. Still does a good job, but felt the videos were extreme.
I purchased the panty. It's very comfortable, it keeps everything in and does not roll down. Very happy customer.
I ordered one of the High Waisted Boy Shorts in XXL (I'm US 18-20). The ordering and shipping was fair for a normal shipping experience. But when I actually took it out and tired it on, it fits like a XL. It doesn't even cover my whole stomach (where all my bulges are; hense- why I ordered the high waised) and after I pulled it up on me as far as it would go, IT ROLLS DOWN and feels constricting like a smaller size.
Oh no! We're so sorry to hear about this, Lynda. That shouldn't happen. We'll definitely assist you with your concern. Just send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
First one was too big. Great customer service and they sent another out right away fit great. Does slide down a bit in the back with movement but overall fits great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh no, Rhonda. So sorry that you felt this way. It may happen if the size were too big for you or you need more compression. We'd love to help you out. You can send us a Facebook message or email us at hello@shapermint.com. Thanks.