Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Item was perfect fit just hope it keeps its shape after a few washes
I am a very satisfied customer! Doing an exchange was so easy I could not believe it.
Wonderful... the product does what it say and stay n place... keeps its shape after wash
These bras are so comfortable. I've been looking for a bra that i could wear all day and not be uncomfortable and these are the best ever.
The panties fit well but my body didn't transform in shape any different from my other control panties. I don't have to pay as much for them. Sorry I couldn't provide a better review. I definitely wanted to.
Unfortunately they rolled down. Ordered the correct size and the compression on tummy was great but super annoying having them roll down
I was so happy to order because of the videos but because of how they roll just like the cheaper kind I might as well stick with that and save some dough...
I accidentally purchased the wrong item and wanted to exchange it. The process was very simple! I did it all on line and received my correct item quickly. I love my new shaper!
Product definitely does it's job! Great overall service!
Size chart didnt assist me to order the correct size. Sent feedback immediately, have had no response 2 weeks later. Will be donating this to goodwill.
As a company I have enjoyed working with Shapermint. Bit I was a little disappointed with the sizing on the bottoms. It fit more like a size L or XL than an XXL. I had to end up giving the product away.
Oh, well, let us send you a new pair for free, Kamille. Send us a DM on Facebook using this link: m.me/Shapermint
It fits great, very Comfortable. Like the way it looks.
The Shapermint wear is nice and comfortable and does not roll down. I think I order mine one size too big. It does smooth everything out but it is not holding anything in. Otherwise, great product
I ordered a top unit... I wear a extra large shirt and ordered a 3 x and it is so small I am afraid to put it on as I will never be able to get it off
Nothing to worry, Robin. Remember, we have a 100% fit guarantee and free exchange. We'll send you a new one for free. Simply send us a DM on Facebook using this link: m.me/Shapermint
Fits nicely with good support. Easier to wear under everything so need only one type of bra.
Excellent. Great customer service and great products. Well made, comfortable and brilliant
Great company to work with and their products are very well made and comfy, while holding things in place.
I had a sizing problem and the customer service team acted quickly and solved my issue. Great product and very reasonably priced
I am very pleased with the two bras I ordered. They fit great and feel good. They are smooth under my clothes. The only problem I have is with the straps; they don't lay flat on the shoulder, kinda crunch up. But still is a very comfortable bra!
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there, Karen. Sorry for the late response. Please send us a DM on Facebook using this link, and we'll send you a new pair for free: m.me/Shapermint